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Oz Design Furniture NSW, Coffs Harbour

Oz Design Furniture NSW, Coffs Harbour

4.1 from 57 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by OZ Design Furniture

Reviews

  • Product Quality
    4.6 (36)
  • Return Claim MadeYes (0) · No (37)
  • Warranty Claim MadeYes (0) · No (37)
  • Product Appearance As advertised (37) · Not as advertised
  • Customer Service
    4.2 (37)
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Rob
Rob
  • 2 reviews

Loving my new dining set

published

Excellent service, friendly and very helpful staff,
Love the setting, table easy to put together
Would be a Repeat customer
Thanks everyone

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
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Review collected in partnership with OZ Design Furniture

Paul and Rhonda Lewis
Paul and Rhonda LewisMid North Coast, NSW

What a fantastic experience.

published

Gayanne and Halena are just fantastic Also the other girls at Coffs are very friendly. Will definitely be coming back.

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)

Dreadful Customer service -again

published
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationcoffs harbour
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Best lounge EVER

published

I love the store, the layout, the furniture and the staff always greeted me in a friendly and familiar way. The delivery happened exactly as I was told to expect. Thank you

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNSW
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Warren
Warren
  • 3 reviews
  • 1 like

Efficient Purchase, Trouble-free supply

published

Went to Coffs Harbour store to purchase additional items to complement existing furniture. Became a special order with a long wait time. When available booked delivery that was made efficiently and without fuss. A good experience.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
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Review collected in partnership with OZ Design Furniture

Poor service levels

published

Good product. However service was well below that of competitors. No greeting or acknowledgement to long waiting customers. Had to negotiate to get the online price, treated like they were doing me a great favour.

Product Quality
4/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Susan W
Susan WAU
  • 6 reviews
  • 2 likes

Helpful staff

published

Good, good and good. Only gripe is pick up is at remote warehouse, which was unexpected. ….and there was no signage to speak of so drove past it 3 times!

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs harbour
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Carol Higginbottom
Carol Higginbottom Mid North Coast, NSW
  • 2 reviews
  • 1 like

Fantastic shop- everything you need in a family room under one roof

published

Great range of dining and lounge furniture. Very knowledgeable staff. Found many dining table options and able to move chairs around to decide what suited best.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour

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0.0
(1,234)
Ash C
Ash CMid North Coast, NSW
  • 2 reviews

Customer service let the experience down

published

I'm happy with my product. The style and quality is exactly what i was looking for. Unfortunately i wouldn't shop in the Coffs Harbour store again. I found the owner to be very rude. One staff member went above and beyond to help me and the owner scolded her in front of me. Not appropriate. Also felt some other staff were snobbish, including owner. Not a welcoming vibe at all which is a shame as there are limited furniture stores with good quality products.

Product Quality
4/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Jane
JaneMid North Coast, NSW
  • 2 reviews

Beautiful furniture, very happy

published

The store is neatly presented, which makes it easy to find what you are looking for. Large range of options at competitive prices. Sales person friendly and clearly communicated to us through the entire process. The lounge I purchased is a beautiful piece that fits perfectly into our home. Assembled by delivery driver who took great care around how the final presentation would look. Very happy. Thanks OZ furniture!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
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Review collected in partnership with OZ Design Furniture

Loving the look!!!

published

Store had a great range of products to choose from. Heaps of things to choose. Product was great. The chairs we purchased didn’t need assembly.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour NSW
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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0.0
(1,234)
Margb
MargbMid North Coast, NSW

A really nice experience!

published

Great store. Had not been in it before. Good range and really friendly, helpful experience.
The lounge I bought is a great choice and I appreciate the helpful advice of staff.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Carolynw
CarolynwMid North Coast, NSW

Great service and product

published

Delivered stock on time with service quoted reasonable cost and very pleased with the choices available . Staff helpful and approachable. They happy to assist.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationVisit store
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Review collected in partnership with OZ Design Furniture

So deliciously comfortable.

published

We love our new couch. It is such a beautiful spot to snuggle up for a rainy afternoon of reading

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

cheryl_paine
cheryl_paineSouth East Queensland, QLD
  • 2 reviews

Never Again

published

Waited 4 months won't shop again no contact 1 email will buy from shops who have stock on floor .If the staff had indicated when I placed my order that it was not in stock would have cancelled

Product Quality
2/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbor
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Review collected in partnership with OZ Design Furniture

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Oz Design Furniture NSW, Coffs Harbour

Details

Compare all 40 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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