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OZ Design Furniture Online store

OZ Design Furniture Online store (page 2 of 7)

4.3 from 128 reviews

Reviews

(84)
(20)
(9)
(5)
(10)
  • Product Quality
    4.5 (81)
  • Return Claim MadeYes (6) · No (88)
  • Warranty Claim MadeYes (1) · No (94)
  • Product Appearance As advertised (90%) · Not as advertised (10%)
  • Shipping
    4.5 (49)

Reviewer Photos & Videos


  • Verified customer

Great to purchase things that cant be viewed instore

published

Easy to navigate site, great products and variety, didnt have to assemble as it was artwork ready to hang , quality is always great at Oz Design and different to other homeware stores

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


  • Verified customer

The chairs we purchased matched our requirements.

published

The OZ Design store at Port Macquarie was very helpful as we had to order remotely without actually seeing the kitchen chairs in which we were interested. The store also effectively coordinated shipping as per our requirements.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Olliew

OlliewGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Great products, very disappointing returns policy!

published

I purchased cushions online and found the customer service to be fantastic and the delivery time very good. However, I did not read the returns policy and when I discovered that the cushions were too large for my couch, I was unable to return them. I realise that I was at fault for not reading the returns policy but who these days has a 'no return policy'! Unfortunately, I will not be purchasing from Oz designs again for this reason.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

  • Verified customer

Easy as

published

Simple and easy, clear checkout and delivery. My only issue was being left with 4 HUGE boxes to get rid of after delivery. The products were amazing and each one was individually wrapped to ensure no damage.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


  • Verified customer

Good priced product

published

First time buying online, it was an easy transaction and the postage well priced. Will look again at your products in the future and hope goes as easily as this purchase did.

Product Quality
Shipping
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Nicki

Nicki

  • 3 reviews
  • Verified customer

Fantastic

published

My on-line purchase was super easy & made even easier by Trish when i contacted her via email to make an enquiry. Thank you Oz Design, love my purchases, great value for money.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Pearl

Pearl

  • 3 reviews
  • Verified customer

Love the framed picture

published

I am very happy with my online purchase. I did have to wait and drive to warehouse to collect, but very happy with product and communication regarding collection of order

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Anita L

Anita LIllawarra, NSW

  • 2 reviews
  • Verified customer

Great service. Love my wall units.

published

Easy on line ordering. No problems at all.
Wall units exactly as seen
Communication great
Delivery guys very friendly and helpful.
Overall , very happy with Oz Design
Would definitely order again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

  • Verified customer

Very happy with purchase

published

Very easy to navigate website with a wide range of products and sale items clearly identified. Our new dining table is of high quality and it was very easy to attach the legs. I dealt with a staffperson at the Port Macquarie store who was very helpful and super efficient making the whole experience very good.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Ashleigh

AshleighMetropolitan Adelaide, SA

  • Verified customer

Lovely Staff & Great Customer Service

published

Huge range of products in store, good set up & easy to navigate, great quality furniture & amazing helpful staff. Would not hesitate to recommend Oz Design, just a great experience all round.

Product Quality
Shipping
Product Appearance As advertised

Review collected in partnership with OZ Design Furniture


JUlie

JUlieGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Love this style

published

Easy to use anytime, love the range and prices are very reasonable for the quality.
I would highly recommend oz design to any of my friends and family looking for
Furniture or a gift idea

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Naomi

NaomiGreater Melbourne (Inner), VIC

  • 3 reviews
  • 2 likes
  • Verified customer

Love this piece

published

Perfect sofa bed that doesn't take up a lot of room and looks great. Great communication and very helpful staff when picking up. Available earlier than expected which was a lovely surprise.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Lindsay

LindsaySydney, NSW

Perfect example of poor customer experience

published
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Vik

VikMelbourne

  • 3 reviews
  • Verified customer

Great Quality and customer service

published

We visited OZ Design store at Old Geelong Road. Everyone in the staff was extremely helpful and always ready to help. The quality of the furniture is very good and their collection extremely impressive. The delivery happened in the expected time period with no damage whatsoever.

Very professional service offered. Would definitely recommend OZ Design.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

Sarah

SarahHunter Region, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Products didn’t look as they did online

published

We weren’t able to return our 2 products for a store credit, or refund. Products didn’t look like they did online. We now have to sell them privately. We weren’t given any other option from Oz design, and we spent $3000. Not very happy thats for sure.

Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised

Review collected in partnership with OZ Design Furniture

Robyn

RobynSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

great service,love the sofa , just as I expected !

published

Very easy to find what I wanted, a better range of sofas than anywhere else and the quality of the leather seems just as what I had hoped. The service from the store was excellent and didn't have to assemble the furniture (put feet on) as the delivery driver did it for me so I was very happy !

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


  • Verified customer

Perfect

published

Great service. On time delivery. Will recommend to all. Quality is a+. Easy to assemble. Store was very neat and inspiring. Would love a reward as we spent over $6,000 dollars.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Review collected in partnership with OZ Design Furniture


  • Verified customer

Fabulous product, fabulous customer service

published

I had a great experience across the board. The online purchase tool was fantastic and collection was easy (although location was a little hard to find without a street number). I even had time to wander through the warehouse clearance centre and purchase even more ! The guys in the warehouse went above and beyond to tie down an artwork to the roof my car. Outstanding all round!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Patsys

PatsysSouth East Queensland, QLD

  • Verified customer

Good service Quality storage unit

published

Ordered two storage units online . Easy process . Delivery was challenging due to my location but the delivery crew went above and beyond.storage units are of great quality and made of solid timber . Great craftsmanship.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


Kaz

KazGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Very happy with product

published

I previously visited th store and took home a brochure. Looking on-line I could identify which product I liked. Also with a 50% sale on I was happy to pay for delivery. Very happy with buffet and delivery.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture


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