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OZ Design Furniture Physical store

OZ Design Furniture Physical store

ACT, Fyshwick, NSW, QLD, etc...
4.4 from 3,569 reviews · View Statistics

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Nathanp

NathanpSouth East Queensland, QLD

Damaged table. Owner refused to help

published
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Product Quality
Customer Service
Incentivised ReviewNo
Product AppearanceNot as advertised
Store LocationMaroochydore, QLD
Eva M.

Eva M.Mid North Coast, NSW

  • 2 reviews

Very happy with the end result

published

After receiving our order, some furniture did not suit the space intended. Sales assistant Helena was very understanding and helpful in finding some alternatives. We are extremely happy with the end result

  • Thumbnail
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCoffs Harbour
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Review collected in partnership with OZ Design Furniture

Ken m

Ken m

  • 2 reviews
  • 1 like

Poor quality furniture shocking customer service

published

Brought table and chairs, table damaged, replacement table damaged, weeks of stalling before reluctant refund, never use these cowboys again, shocking company

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Product AppearanceNot as advertised
Store LocationHelensvale
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Janenem

JanenemGreater Melbourne (Outer), VIC

Shocking product quality

published

Ordered some lovely furniture. A large table, 6 chairs and 2 larger end chairs for table. Also ordered a matching sideboard. When the goods were finally delivered the table and chairs were perfect. BUT the sideboard was terribly made. The 3 doors were so ill fitting that it was impossible to shut them. This was returned on the spot!! Was told it would take at least 2 weeks for a replacement. SO DISAPPOINTED by QUALITY

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationPreston northland
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Review collected in partnership with OZ Design Furniture

Not Happy

Not Happy Greater Melbourne (Inner), VIC

Oz design was a nightmare !

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationEssendon; Victoria
Juliana M.

Juliana M.Sydney, NSW

Awful customer service.

published

Before buying my item I asked several times about the time of delivery and it was confirm for 4 weeks. I received it 2.5 months later.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMoore park
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Review collected in partnership with OZ Design Furniture

So verybhelpdul

published

Excellent product range. Great service.. staff are fantastic. Wish I had more money to spend to spend! I want so many things availably

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCorio geelong
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Review collected in partnership with OZ Design Furniture

Just fabulous, love the shop could literally life in it, it’s so stylish

published

Beautifully set out, easy to navigate. Friendly staff, nice ambience, great sales, lovely eclectic pieces of furniture. Would definitely return.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion, SA
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Review collected in partnership with OZ Design Furniture

Kitty

Kitty

  • 2 reviews
  • 1 like

Excellent choice of products.

published

Was able to look at everything without being pestered. Staff pleasant and helpful, kindly and nothing was too much trouble.

Incentivised ReviewNo
Product AppearanceNot as advertised
Store LocationTuggerah, NSW
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Review collected in partnership with OZ Design Furniture

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Good display

published

Items were very poor quality have water stains that can't be removed I will more than likely have to sand and refinish

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationKotara
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Review collected in partnership with OZ Design Furniture

Excellent customer service

published

Store very well set out, easy to navigate and friendly staff to assist which made our shopping more satisfying in purchasing from the store

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCastle hill
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Review collected in partnership with OZ Design Furniture

Fiona PERKINS

Fiona PERKINSSouth East Queensland, QLD

  • 2 reviews

Excellent Service

published

Lovely store to take a look around with a huge variety of furnishings to chose from.
I love all my products
I have bought

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationSky gate Queensland
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Review collected in partnership with OZ Design Furniture

Friendly staff. Items not good upon Delivery.will not buy again

published

Easy to navigate in store. Friendly staff. Products are good. But OZ is Not careful delivering items. Items received has a lot of scratches/marks especially the resin part which is its design. The condition of the item is not as is when bought. We love OZ design but Will not buy again and will not recommend to friends. Not a pleasant experience,

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationHoppers crossing
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Review collected in partnership with OZ Design Furniture

Helpful & Ontime

published

Buying from Ozdesign was such an easy experience - we purchased couches and were given a time frame that they were actually able to live up to. Everyone was so helpful from purchase to delivery.
The store itself can be a little difficult to look through as there is so much on offer and everything seems to be a little on top of each other. But nevertheless, we were able to find a product we liked.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAuburn
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Review collected in partnership with OZ Design Furniture

rosalie.lewis786

rosalie.lewis786Sydney Surrounds, NSW

Excellent service

published

Easy to navigate the store. Found a chair we liked.
It arrived when they said it would.
I put it together without too much fuss.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCampbelltown nsw
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Review collected in partnership with OZ Design Furniture

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Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
teresa k.

teresa k.asked

VIC, Hoppers Crossing

can please tell me how long is your warranty on leather chairs and leather couch. thankyou

No answers
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OZ Design Furniture Physical store

Details

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OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(85)
CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
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