Reviewer Photos & Videos
- QLD, Maroochydore
Unacceptable Quality and service.
Waited 5 months for Totti dining chairs, all 8 chairs were damaged with paint and production defects on pick up.
- VIC, Northland
Shocking product quality
Ordered some lovely furniture. A large table, 6 chairs and 2 larger end chairs for table. Also ordered a matching sideboard. When the goods were finally delivered the table and chairs were perfect. BUT the sideboard was terribly made. The 3 doors were so ill fitting that it was impossible to shut them. This was returned on the spot!! Was told it would take at least 2 weeks for a replacement. SO DISAPPOINTED by QUALITY
Recently purchased from them and we didn’t get our stuff but the team members were really friendly and happy to help.
As mentioned we are yet to get most of our order but generally we are happy to purchase other things from them in the future
- NSW, Auburn
High quality products
High quality products and service including the delivery. Easy to setup sofa. The shop is clean as well, great pricing!
- VIC, Hoppers Crossing
Happy with our purchase
Great customer service from Janelle as she made our selection a lot easier with what we purchased. We picked our order up from the warehouse and dealt with Courtney, who was also thorough.
- QLD, Macgregor
Excellent service and great value.
Our dining table was great value. The team at the store were very helpful. We love our new dining table.
- VIC, Narre Warren
Excellent service, up to date details of delivery and love my purchase.
The range and staff help at the Narre Warren store was exceptional. Very pleased with finding exactly what I wanted. Will certainly shop there again. The experience was most enjoyable.
- NSW, Kotara
Easy to navigate the store. Great products. Good quality chairs. No assembly. Great service in the shop on a very busy day and efficient and quick delivery.
I am extremely satisfied with my purchase of a black Rolla dining table and 4 black Trilogy chairs.
Unfortunately, one chair was damaged on arrival. However with support from Monique, Customer Service, and Jenny at the Skygate store, everything has been sorted out.
Jenny must be Oz Designs’ most valuable staff members. She’s absolutely amazing - professional, personable and a delight to deal with.
- NSW, Auburn
Chanelle was absolutely friendly, very knowledgeable, knew her job very very well. Delivery was g8. Drivers very professional and didn't muck around delivering goods and very polite. One of your drivers kept calling Stan Sir, Stan told him no need to.
Oz design was a nightmare !
Do not buy any furniture with OZ design .
This is a warning to everyone who think they are saving money by purchasing furniture from this people.
Their customer service is absolutely disgusting and they sell faulty products and they put the blame on the customer even though the product was not opened yet .
Please don’t go through the heart ache of trying to reason with this people.
They are very cunning and they seem to blame the customer instead of the supplier.
My money was wasted in this place and I am warning all others to STOP going into a...
- NSW, Wollongong
Fabulous for my work at home office
Easy to navigate great range of products love my new work from home office. The new picture makes me feel like I am on holidays and the delivery guys were respectful of my home considering it was pouring rain.
- NSW, Moore Park
Awful customer service.
Before buying my item I asked several times about the time of delivery and it was confirm for 4 weeks. I received it 2.5 months later.
Excellent product range. Great service.. staff are fantastic. Wish I had more money to spend to spend! I want so many things availably
- NSW, Wollongong
Great staff & beautiful displays
Every time I walk in I feel welcome & always helped with all my styling needs , the girls have been great
Review collected in partnership with OZ Design Furniture
The reviewer stated that an incentive was offered for this review
Questions & Answers
Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.
can please tell me how long is your warranty on leather chairs and leather couch. thankyou
Get an answer from our members and OZ Design Furniture representatives
|Category||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Dining and Sofas||Dining and Sofas||Dining and Sofas||Dining and Sofas|
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