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OZ Design Furniture Physical store

OZ Design Furniture Physical store

ACT, Fyshwick, NSW, QLD, etc...
4.4 from 3,678 reviews · View Statistics
Listing monitored by OZ Design Furniture

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R C
R CGreater Melbourne (Outer), VIC
  • 3 reviews

Very Disappointed with couch

published
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationNunawading VIC

Average quality

published

We ordered 6 dining chairs and three do not sit flat to the ground; they rock. We are in the process of arranging replacements but that is proving to be a challenge task. We are also waiting on a sideboard, hopefully that is better quality. Very disappointing.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationGepps Cross
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Review collected in partnership with OZ Design Furniture

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Annie
AnnieGreater Melbourne (Outer), VIC
  • 2 reviews

Disappointed - Poor fabric quality

published

The staff in store were wonderful! Unfortunately after approx 6 weeks the couch started pilling all over. I contacted them and they said it is not covered under warranty and told me to buy a haberdashery comb. When spending such a large amount of money on a piece of furniture I would expect it to last a little longer. It looks dreadful.

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Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationMornington
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R H Feore
R H FeoreGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Quality of workmanship on a dinning sweat.

published

Very easily to navigate store. Very impressed with product range.
Not impressed with quality/workmanship/of a particular items which were 10 dining chairs, different coloured timbers, which had bad knots and grains filled with fillers, very noticeable, on 90% of the items, on another 3 items,coffee table, main dinning table,buffet,with areas not sanded properly "rough feeling" and sprayed, wood grains on table tops/buffet, badly filled with resin, and pre sanding all over a lot of rough grained areas.
Furniture assembled by delivery crew.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationNunawading Victoria
R H Feore
R H Feore

Not happy with end result of purchase for what we paid for quality, not inferior workmanship.

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Review collected in partnership with OZ Design Furniture

Raj
RajGreater Melbourne (Outer), VIC

Wrong promises and incorrect information provided.Dissatisfied with a 3000+dining table and chairs.

published

We were told that the price includes installation.But when the delivery happened the delivery guys mentioned that installation doesn't include chairs which we were not told while purchasing. Also we wanted a certain way the dining table legs be fitted and we were told that it is possible. But when the guys fitted the table we found out it wasn't possible.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationNunawading store
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Review collected in partnership with OZ Design Furniture

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Questions & Answers

Sylvia
Sylviaasked
NSW, Belrose

Why does the Store Manager continue to deceive and lie to customers? I am astounded that she is still in this role. A clear case of promoting people well beyond their capabilities. I would like feedback from the staff? How are you coping with incompetent management?

No answers
Janenem
Janenemasked
VIC, Northland

Why are the products expensive and soooo badly made

No answers
Jane Daffy
Jane Daffyasked
NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
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OZ Design Furniture Physical store

Details

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OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(86)
CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
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