Reviewer Photos & Videos
- NSW, Coffs Harbour
Very happy with the end result
After receiving our order, some furniture did not suit the space intended. Sales assistant Helena was very understanding and helpful in finding some alternatives. We are extremely happy with the end result
- NSW, Caringbah
Made our new home complete.
Help in the store was fantastic.
Good range of items.
Lounge is fantastic.
Legs on console table are slightly bent so it is not level when on the tile floor.
Coffee table top has slight imperfection
- VIC, Mornington
This was perfect.
We are happy with the furniture that was delivered at our place especially when the driver assembled it all for us.
- VIC, Bendigo
Great table and chairs
great service but shattered to have the furniture left at front of house although we were waiting at work for a call very sad
- NSW, Kotara
Items were very poor quality have water stains that can't be removed I will more than likely have to sand and refinish
- NSW, Castle Hill
Great quality, delivery was delayed by 6 weeks
Was frustrating trying to get an answer on the expected delivery date, felt like I was getting the run around. They "found" my lounge after I said that I was going to call the managing director. The delivery guys were good, arrived when they said and were helpful. The quality of the lounge seems good and it looks great in my room. The sales staff were helpful at point of sale, it was just the follow up which was unsatisfactory. They were always polite.
- NSW, Auburn
Delivery guys were the sweetest
Honestly great service.
Only issue is my name was spelled incorrectly and my address was wrong despite multiple clarifications. Warehouse corrected that pretty easily.
Friendly helpful service.
Very happy with the purchase. Solid timber. Good quality at a great price. Staff friendly and helpful. Delivered on time.
- SA, Marion
Furniture already assembled, and delivered when they said it would be. I would definitely shop at this store again. Thanks
- VIC, Nunawading
Great products and quick availability
Once I found a sales person the product was easy to buy. Promised delivery of 2 weeks was much quicker and my new item was gone 1 week after purchase. It was easy to assemble and looks beautiful
- VIC, Nunawading
Good to deal with
We were keen to buy Australian made, the sales people were very helpful .fortunately we didn’t need to put it together.
- VIC, Nunawading
Comfy and stylish, sadly slightly damaged
Easy to navigate shopfloor. Responsive, helpful staff. Turner Recliner real value for money. Assembled by friend with technical ability. Just awaiting Oz Design's feedback on slight damage discovered during assembly.
Nice well made piece of furniture
Seeing as you asked I’m going to give my review.
The staff in the store were helpful with my choice of the 8 drawer Porto buffet. It’s an eyecatching piece, I was worried it may not work but it does perfectly.
When I went looking the staff person told me about the special price but also said they may be able to do a better deal too. When I went back i was told that the special was the best price, I was hooked by then so didn’t say anymore, but don’t say that in the first place and get my hopes up.
I was originally planning to collect it using...
- QLD, Macgregor
Classic piece of quality furniture
Well made Australian wood product with a variety of staining available. No assembly simply delivered. Other pieces available in range
Very happy with sofa, very disappointed with after sales service
Was delighted with the sofa bed I found at the Gepps Cross store. Staff were very helpful and friendly. Only disappointment was they were unable to arrange fabric protection for me with the manufacturer. Sofa arrived earlier than expected but had a stain from transport. "Customer care" took 4 weeks to arrange a cleaner. Told me the cleaner would not do fabric protection. Oz design could not do fabric protection as it was not in their terms and conditions. Cleaner recommended fabric protection and did it for me, highly recommend Chem dry. I di...d point out to "customer care" at Oz Design I could not find in their terms and conditions that I had to accept a sofa with a stain. My sofa is very comfortable and now very clean. I would buy from Gepps Cross store again but just hope I didn't have to deal with after sales service as service does not exist.
Questions & Answers
Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.
can please tell me how long is your warranty on leather chairs and leather couch. thankyou
Get an answer from our members and OZ Design Furniture representatives
|Category||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Dining and Sofas||Dining and Sofas||Dining and Sofas||Dining and Sofas|
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