The initial purchase was a good experience. However then the price dropped significantly on a product that i had on pre order i questioned this with them and their unwillingness to help was very disappointing. Took a few phone calls and emails before i was responded. Only to be told they would not help me. Be wary thats all when making a purchase as you can save yourself quite a bit if you just wait till a sale.

Ordering and dealing with the people at the store was good, when the delivery driver came he dropped the stuff in the room. We paid for premium to unpack and remove rubbish. Oz Design wouldn't send someone out to complete the works

It was not so easy to find what we wanted; We are almost satisfied with the range of products available; That was good with the quality of products we bought; And yes it was easy to assemble the furniture by ourselves. Thanks and cheers!

We recently purchased the Abbey Buffet for our home. We had ours made with solid wood feet. The buffet is well made and gorgeous to look at providing a great focal point in our dining room. The only thing is the catches are a bit flimsy and our son has broken one already. Fixed with a bit of glue, but not ideal. A bit of a shame as Otherwise this is a superb piece of furniture. Otherwise I would gave given this 5 stars
The service at Oz design was great and the buffet arrived when they said it would.

No issue with store and range of products. I purchased amongst other items a console table off the floor acknowledging as is condition. The unit was fully intact. When it was delivered the console was effectively in three pieces with screws and dowls missing. Not impressed - this was not the condition I purchased it.

Beautiful rugs. Helped by staff to place in my car. Very helpful. Great experience! Waiting for the rest of my order to arrive in November , cant wait to have the whole look!

The customer service from the manager of this store was amazing. The lounge I bought wouldn’t fit and she went above and beyond to find an alternative solution. Haven’t had such great service from a store. You need to keep her!

After modifying fabric and colour, the Ashton 2 seater with chaise looks perfect. Comfortable, high quality product and helpful staff. Would have preferred it came pre-coated with the fabric guard.