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OZ Design Furniture QLD, Fortitude Valley

OZ Design Furniture QLD, Fortitude Valley

4.1 from 98 reviews · View Statistics

Reviews

3.1

8 reviews
  • Product Quality
    4.6 (7)
  • Return Claim MadeYes (0) · No (8)
  • Warranty Claim MadeYes (0) · No (8)
  • Product Appearance As advertised · Not as advertised (8)
  • Customer Service
    3.7 (7)
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Reviewer Photos & Videos

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kgordon

kgordonSouth East Queensland, QLD

  • 3 reviews
  • 4 likes

Dissapointment

published

The initial purchase was a good experience. However then the price dropped significantly on a product that i had on pre order i questioned this with them and their unwillingness to help was very disappointing. Took a few phone calls and emails before i was responded. Only to be told they would not help me. Be wary thats all when making a purchase as you can save yourself quite a bit if you just wait till a sale.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude Valley

Review collected in partnership with OZ Design Furniture

Lukes

LukesSouth East Queensland, QLD

Review Brisbane Store 1/5 Stars

published

Ordering and dealing with the people at the store was good, when the delivery driver came he dropped the stuff in the room. We paid for premium to unpack and remove rubbish. Oz Design wouldn't send someone out to complete the works

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store Locationbrisbane

Review collected in partnership with OZ Design Furniture

Xingchang Luo

Xingchang LuoSouth East Queensland, QLD

All good

published

It was not so easy to find what we wanted; We are almost satisfied with the range of products available; That was good with the quality of products we bought; And yes it was easy to assemble the furniture by ourselves. Thanks and cheers!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude Valley QLD

Review collected in partnership with OZ Design Furniture

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Suzanne

SuzanneSouth East Queensland, QLD

Beautiful Abbey Buffet!!

published

We recently purchased the Abbey Buffet for our home. We had ours made with solid wood feet. The buffet is well made and gorgeous to look at providing a great focal point in our dining room. The only thing is the catches are a bit flimsy and our son has broken one already. Fixed with a bit of glue, but not ideal. A bit of a shame as Otherwise this is a superb piece of furniture. Otherwise I would gave given this 5 stars
The service at Oz design was great and the buffet arrived when they said it would.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude Valley

Review collected in partnership with OZ Design Furniture

Gurmits

GurmitsNorth Queensland, QLD

Not happy

published

No issue with store and range of products. I purchased amongst other items a console table off the floor acknowledging as is condition. The unit was fully intact. When it was delivered the console was effectively in three pieces with screws and dowls missing. Not impressed - this was not the condition I purchased it.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude Valley

Review collected in partnership with OZ Design Furniture

Margaretp

MargaretpQueensland

beautiful rugs

published

Beautiful rugs. Helped by staff to place in my car. Very helpful. Great experience! Waiting for the rest of my order to arrive in November , cant wait to have the whole look!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationThe Valley Qld

Review collected in partnership with OZ Design Furniture

Great service from the manager!

published

The customer service from the manager of this store was amazing. The lounge I bought wouldn’t fit and she went above and beyond to find an alternative solution. Haven’t had such great service from a store. You need to keep her!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude valley, Qld

Review collected in partnership with OZ Design Furniture

Bob

BobSouth East Queensland, QLD

Very comfortable couch

published

After modifying fabric and colour, the Ashton 2 seater with chaise looks perfect. Comfortable, high quality product and helpful staff. Would have preferred it came pre-coated with the fabric guard.

  • Thumbnail
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationFortitude Valley, Brisbane Qld

Review collected in partnership with OZ Design Furniture

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Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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