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OZ Design Furniture QLD, Fortitude Valley

OZ Design Furniture QLD, Fortitude Valley (page 3 of 5)

4.1 from 98 reviews · View Statistics

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Great quality furniture

published

I knew what I wanted unfortunately the 2 staff members were looking after other clients. I waited for 15min then decided that I would come back later. When I returned the staff were free and attended to me quickly and efficiently. The product is great.

Review collected in partnership with OZ Design Furniture

Suzanne

SuzanneSouth East Queensland, QLD

Beautiful Abbey Buffet!!

published

We recently purchased the Abbey Buffet for our home. We had ours made with solid wood feet. The buffet is well made and gorgeous to look at providing a great focal point in our dining room. The only thing is the catches are a bit flimsy and our son has broken one already. Fixed with a bit of glue, but not ideal. A bit of a shame as Otherwise this is a superb piece of furniture. Otherwise I would gave given this 5 stars
The service at Oz design was great and the buffet arrived when they said it would.

Review collected in partnership with OZ Design Furniture

Daisyx

DaisyxSouth East Queensland, QLD

Very satisfied with the purchase.

published

High quality furniture with reasonable price. And the store staff were very helpful too. Delivery was faster than planned, so it was a very happy experience overall. I definitely recommend.

Review collected in partnership with OZ Design Furniture

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Different and interesting - not just ordinary!!

published

We were looking for a smaller dining table and found a great one. Just the size we wanted and the quality was fantastic - plus the price was in our range. Unfortunately, we couldn't find dining chairs to match the table - so had to go elsewhere. Would suggest that you look at matching sets.

Review collected in partnership with OZ Design Furniture

Gurmits

GurmitsNorth Queensland, QLD

Not happy

published

No issue with store and range of products. I purchased amongst other items a console table off the floor acknowledging as is condition. The unit was fully intact. When it was delivered the console was effectively in three pieces with screws and dowls missing. Not impressed - this was not the condition I purchased it.

Review collected in partnership with OZ Design Furniture

It was an adventure with pockets of displays

published

The staff were delightful we had a problem with our furniture being sold already but Fiona bent over backwards to sort the problem out . Win win. Delivered and very comfortable

Review collected in partnership with OZ Design Furniture

GKD

GKDSouth East Queensland, QLD

ok - thats all I can say

published

nothing special
its a walk in furniture store
Furniture was Ok but Service was slow
can't think of 30 words to say when it was an ordinary shopping experience and a painful survey

Review collected in partnership with OZ Design Furniture

Hamptons Look

published

Lovely furniture in shop. Staff service adequate. Love my two items although new buffet has some damage (tiny but shouldnt be there given brand new & expensive) .. so disappointed in that. Delivery staff excellent

Review collected in partnership with OZ Design Furniture

Julie

JulieSouth East Queensland, QLD

  • 4 reviews
  • 2 likes

We are in love!

published

Our sofa is perfect. Such a soft leather. Great customer service. Delivered in 3 weeks and that was "amazing"... The delivery guys were very nice too. Thank you. Happy customers.

Review collected in partnership with OZ Design Furniture

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LaraD

LaraDSouth East Queensland, QLD

Happy Customer

published

We purchased a Black Leather Lounge. It is perfect for our new bedsitter and we absolutely love it. The service was excellent. The store itself is a show room and a pleasure to view furniture and accessories. Happily had the delivery people bring it to us.
Would recommend this store to everyone. High quality furniture at reasonable prices. Thank you.

Review collected in partnership with OZ Design Furniture

Phil

PhilSouth East Queensland, QLD

Amazing Post Sale customer service from Rebecca at Oz Design Furniture

published

Rebecca a customer care representative from Oz Design Furniture office was prompt, courteous and helpful with a repair of our Willow chair. It was a pleasure for us to deal with Rebecca and she was amazing with her level of service and communication. Even though the solution was not fixed on the first try, Rebecca continued to support us until it was. This is a company that looks after its customers post purchase and Rebecca is a delight to deal with.

Review collected in partnership with OZ Design Furniture

Really like the sofa - just what we needed

published

Store is well laid out, large range of products displayed and easy to navigate. Staff are friendly, knowledgeable and helpful. Excellent service. Very satisfied with the item we purchased. Delivery was exceptional - professional and polite.

Review collected in partnership with OZ Design Furniture

Coffeefiend

CoffeefiendSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Cant wait for furniture to arrive!

published

The staff at the store were knowledgeable and and listened to my needs. The styling in the store helped with choices and the furniture is stylish and great quality. Im over the moon with my choices.

Review collected in partnership with OZ Design Furniture

Margaretp

MargaretpQueensland

beautiful rugs

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Beautiful rugs. Helped by staff to place in my car. Very helpful. Great experience! Waiting for the rest of my order to arrive in November , cant wait to have the whole look!

Review collected in partnership with OZ Design Furniture

Good product, horrendous customer service

published

We ordered 2 chairs from the manager Fiona and agreed with her to get 2 matching ones from Sydney. Instead she sent us mismatched floor stock and 1 from sydney.

Review collected in partnership with OZ Design Furniture

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Krysr

KrysrSouth East Queensland, QLD

Love that the product is Australian & good quality lounge. Sepide was very helpful and a pleasure to deal with.

published

Great customer service. We love our lounge suite and accent chair, beautiful quality and Australian made!
The chair was custom made with selected fabric and the end product is fabulous! ( thanks for the great assistance we received.) Would highly recommend Oz Design and will certainly be back.

Review collected in partnership with OZ Design Furniture

Great service from the manager!

published

The customer service from the manager of this store was amazing. The lounge I bought wouldn’t fit and she went above and beyond to find an alternative solution. Haven’t had such great service from a store. You need to keep her!

Review collected in partnership with OZ Design Furniture

After Sales Customer Care

published

After recently purchasing a couch there was a need to contact Customer Care. Thank you to Rebecca everything was handled promptly and efficiently, the issue completely resolved to my satisfaction.

Review collected in partnership with OZ Design Furniture

Shiran

ShiranSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Great product at a great price.

published

Great customer service. Staff were very friendly. Products were very neatly packed. It was very easy to assemble. We are very happy with the quality of the product. Will certainly recommend this place.

Review collected in partnership with OZ Design Furniture

Compared to the store product when inspecting after delivery there are quality flaws.

published

Finding the product in store was reasonably easy and the range covered the type of items what we were looking for. Slightly disappointed with the delivered product finish. Assembly was not required.

Review collected in partnership with OZ Design Furniture

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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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