??!
1 photo
OZ Design Furniture QLD, Fortitude Valley

OZ Design Furniture QLD, Fortitude Valley (page 5 of 5)

4.1 from 98 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail

Great customer service

published

I purchased dining chairs, stools as well as a large canvas from the Fortitude Valley store and Jenelle was very helpful.

When I received the items I noticed some minor defects and have been liaising with Samantha from Customer Care who went above and beyond to resolve the issue.

Thank you for all your help.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Poor customer service

published

Delivery delayed several weeks, poor communication, then incorrect chairs received, 2 were wrong colour plus 1 damaged chair. Long wait for another delivery. Never again will I shop here.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Tv cabinet

published

Customer service was extremely helpful when we required an exchange of tv cabinet. They remained in contact throughout the whole process.

Shop LocationQLD, Fortitude Valley
Furniture Shops

Find out how OZ Design Furniture QLD, Fortitude Valley compares to other Furniture Shops

Know better, choose better.

Compare all
Maddy R

Maddy R

  • 5 reviews
  • 7 likes

Do not purchase. Poor quality and atrocious customer service

published
Shop LocationQLD, Fortitude Valley
SOK

SOKBrisbane

Beautiful furniture, outstanding service

published
Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

The chairs are not equally aligned nor balanced needing much adjustment of the legs

published

In store purchase with Amy was very good; she communicated all information needed very well; we picked up from MacGregor store

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Easy shopping experience

published

I went to the store and was helped to select an entertainment unit that was perfect for my house. They showed me all the options then left me with the brochures and a tape measure to browse with no pressure. I rang back the next day and they remembered me and helped me place my order. I arrived within the time frame and delivered up a very steep flight of stairs. It was very easy, the product is very good and best of all no pushy salespeople simple respect and guidance.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

New furniture

published

Bought in store at Fortitude Valley. All the staff were helpful and easy to discuss options. We moved furniture around I store without any problems.
Furniture arrived earlier than expected. Arranged delivery without any issues.
Delivery guys communicated and gave us time to be at home for the delivery.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Good, however one of the stools had a crack in it

published

Great customer service, thank you for organising it so quickly. It really was great. One of the stools has a small crack in it.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture QLD, Fortitude Valley compares to other Furniture Shops

Know better, choose better.

Compare all
Pip

PipBrisbane

Kate 3 seater - stylish and comfortable

published

Enjoyed visiting two OzDesign stores when sourcing a new couch for my parents. It had been a long time since they had made such a purchase. The styling in store was inspirational and Mum often said that she liked some piece of decor as we made our way around. The greatest moment was when she tried the Kate - and said, this is it! Thanks for having a great range and also pieces that are a joy to use.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Customer service was great, great range of stock

published

Purchased in store, purchasing was very easy. Sale on instore and prices competitive. Staff very helpful and a discount was applied.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Good range, excellent service

published

We went instore to look for bar stools without the intention to buy, found something we liked and staff were very helpful so we bought them on the spot

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Love it

published

Our purchase was made in-store (at Fortitude Valley). It was a very pleasant experience - we were welcomed, but not hassled. The service was a nice mix of allowing us to wandering through the store in our own time - but then answering our questions and helping us when we were ready to make our purchase. We're very happy with our new couch. Thank you.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

LS

LSBrisbane

  • 2 reviews

Service is excellent!!

published

Went in store and spoke to Janelle. She was fantastic and extremely helpful and has a fantastic knowledge of design and decorating!!

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Excellent service and delivery

published

Purchased products in store. Excellent sales service, and products delivered on time and in perfect condition. Purchased from Nick Scali the same day. Still waiting on that delivery and have been given false information with no concessions! Will definitely buy from Oz Design in future. thanks for the positive experience!

Shop LocationQLD, Fortitude Valley
Furniture Shops

Find out how OZ Design Furniture QLD, Fortitude Valley compares to other Furniture Shops

Know better, choose better.

Compare all
AFT

AFTSouth East Queensland, QLD

  • 3 reviews
  • 4 likes

Rubbish quality

published

We purchased a dining table and chairs set, coffee table plus a console wall table, all solid Tasmanian oak Australian made. The coffee table cracked at both ends the same day when delivered. A few days later cracks were 4mm wide. Customer Service got a few subsequent coffee tables in and they all have similar problems, so the manufacturer consistently got them all wrong in consecutive batches. They all split the same way!! It took the store from our purchase in May 2016 to November to not resolve the problem. We finally gave up and will never buy local made furniture again. You pay a premium for local made furniture, you support local manufacturing and turns up rubbish... No wonder people look elsewhere.

Shop LocationQLD, Fortitude Valley
Not a Happy Customer

Not a Happy CustomerBrisbane

  • 12 reviews
  • 10 likes

Endless problems.

published
Shop LocationQLD, Fortitude Valley
MKennedy

MKennedySouth East Queensland, QLD

  • 9 reviews
  • 10 likes

Long Leadtimes with misleading sales staff

published
Shop LocationQLD, Fortitude Valley
Page 5 of 5
See all OZ Design Furniture reviews

Questions & Answers

Sorry, there are no questions about OZ Design Furniture QLD, Fortitude Valley but you can read 10 questions about OZ Design Furniture.

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 38 OZ Design Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.