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OZ Design Furniture QLD, Fortitude Valley

OZ Design Furniture QLD, Fortitude Valley

4.1 from 98 reviews · View Statistics

Reviews

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Lukes

LukesSouth East Queensland, QLD

Review Brisbane Store 1/5 Stars

published

Ordering and dealing with the people at the store was good, when the delivery driver came he dropped the stuff in the room. We paid for premium to unpack and remove rubbish. Oz Design wouldn't send someone out to complete the works

Product Quality
Customer Service
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Review collected in partnership with OZ Design Furniture

Gurmits

GurmitsNorth Queensland, QLD

Not happy

published

No issue with store and range of products. I purchased amongst other items a console table off the floor acknowledging as is condition. The unit was fully intact. When it was delivered the console was effectively in three pieces with screws and dowls missing. Not impressed - this was not the condition I purchased it.

Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with OZ Design Furniture

Good product, horrendous customer service

published

We ordered 2 chairs from the manager Fiona and agreed with her to get 2 matching ones from Sydney. Instead she sent us mismatched floor stock and 1 from sydney.

Product Quality
Customer Service
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Review collected in partnership with OZ Design Furniture

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Russell Keirnan

Russell KeirnanSouth East Queensland, QLD

Incorrect information at time of sale and slow response to request.

published
Product Quality
Incentivised ReviewNo
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Review collected in partnership with OZ Design Furniture

Jane

JaneMetropolitan Adelaide, SA

Do NOT buy here

published

Sold a sofa lied to customer,price suddenly changed at delivery time, complained and got attitude, go somewhere else save yourself the nasty experience. Plenty of reputable furtniture stores around AVOID this one.

Product Quality
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Poor customer service

published

Delivery delayed several weeks, poor communication, then incorrect chairs received, 2 were wrong colour plus 1 damaged chair. Long wait for another delivery. Never again will I shop here.

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

Maddy R

Maddy R

  • 5 reviews
  • 7 likes

Do not purchase. Poor quality and atrocious customer service

published
Shop LocationQLD, Fortitude Valley
AFT

AFTSouth East Queensland, QLD

  • 3 reviews
  • 4 likes

Rubbish quality

published

We purchased a dining table and chairs set, coffee table plus a console wall table, all solid Tasmanian oak Australian made. The coffee table cracked at both ends the same day when delivered. A few days later cracks were 4mm wide. Customer Service got a few subsequent coffee tables in and they all have similar problems, so the manufacturer consistently got them all wrong in consecutive batches. They all split the same way!! It took the store from our purchase in May 2016 to November to not resolve the problem. We finally gave up and will never buy local made furniture again. You pay a premium for local made furniture, you support local manufacturing and turns up rubbish... No wonder people look elsewhere.

Shop LocationQLD, Fortitude Valley
Not a Happy Customer

Not a Happy CustomerBrisbane

  • 12 reviews
  • 10 likes

Endless problems.

published
Shop LocationQLD, Fortitude Valley
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MKennedy

MKennedySouth East Queensland, QLD

  • 9 reviews
  • 10 likes

Long Leadtimes with misleading sales staff

published
Shop LocationQLD, Fortitude Valley
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Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 38 OZ Design Furniture

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