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OZ Design Furniture QLD, Fortitude Valley

OZ Design Furniture QLD, Fortitude Valley

4.1 from 98 reviews · View Statistics

Reviews

  • Product Quality
    3.3 (4)
  • Return Claim MadeYes (0) · No (4)
  • Warranty Claim MadeYes (0) · No (4)
  • Product Appearance As advertised (2) · Not as advertised (0)
  • Customer Service
    2.5 (4)
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My worst experience with assembling something!

published

I loved everything in the store. The staff were helpful. Our coffee table arrived on time.
The only issue was the assembly. We were told it would be easy but it was super hard. I couldn’t do it by myself and I had to ask for help from friends. Next time I want to buy anything I may not consider Oz Design although I love my table and everything else was good.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Roderick Wakeley

Roderick WakeleySouth East Queensland, QLD

Ordered a Glass Table off you but it had quiet a few scratches on the wooden base which upset us a bit,

published

Ordered a Glass Table off you but it had quiet a few scratches on the wooden base which upset us a bit, I have not unpacked it all yet. I hope there is no more damage.

Product Quality
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Review collected in partnership with OZ Design Furniture

Store needed vacuuming. Delivery cost excessive

published

Found what I wanted, range good.
Product is good. Assembly was minimum, but always a pain.
Need a trip to the dump to get rid of the cardboard. This should be unpacked.

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Review collected in partnership with OZ Design Furniture

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GKD

GKDSouth East Queensland, QLD

ok - thats all I can say

published

nothing special
its a walk in furniture store
Furniture was Ok but Service was slow
can't think of 30 words to say when it was an ordinary shopping experience and a painful survey

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Review collected in partnership with OZ Design Furniture

Sandrab

SandrabSouth East Queensland, QLD

Happy with chairs. Experience very average

published

Easy to navigate store
Reasonable range of products in store. However some not immediately available
Quality is ok not perfect
Assembly was fine
However
Misleading discount offer signs in store. Found this annoying and concerning.
Given misinformation about availability and delivery. Expecting delivery following week but had to wait longer. Reasons given for this were not in line with commitment to customers and customer service.
Had purchased other furniture recently and purchases were unpacked for us and packaging removed. We were left in this instance to desk with this ourselves.
Generally very average experience

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Review collected in partnership with OZ Design Furniture

The chairs are not equally aligned nor balanced needing much adjustment of the legs

published

In store purchase with Amy was very good; she communicated all information needed very well; we picked up from MacGregor store

Shop LocationQLD, Fortitude Valley

Review collected in partnership with OZ Design Furniture

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Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 38 OZ Design Furniture

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