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OZ Design Furniture QLD, Helensvale

OZ Design Furniture QLD, Helensvale

4.6 from 55 reviews · View Statistics

Reviews

4.6

55 reviews
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Rickj

RickjSouth East Queensland, QLD

Waited 16 weeks

published

Waited 16 weeks for a lounge sweet then sat and waited for delivery it turned up 6.45 at night with no offer or discount never again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Holly johnson

Holly johnson

  • 4 reviews
  • 2 likes

The Perfect Piece

published

Great customer service
Actively pursed the sale with me and followed up immediately. Gave accurate timelines and when I called to check on progress was very happy that I didn’t get fobbed off and gentleman checked progress while I was in the phone. Didnt overpromise at all. Very pleasing transaction.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Happy with my purchase

published

Good layout of store. Store easy to navigate. Good use of space.
Purchased items are of a high quality.
Great range of products available.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale Qld.
See all answers

Review collected in partnership with OZ Design Furniture

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Dusty of Queensland

Dusty of Queensland

  • 2 reviews
  • 6 likes

Great products let down by chaotic admin & unpleasant delivery arrangements.

published

Items went missing
Delivered to wrong warehouse
Delivery dare/time changed multiple times
Eventual 5pm arrival for am delivery
Delivery guys exhausted & rushed by poor scheduling

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

andrew

andrew

  • 4 reviews

Great quality couch at a decent price.

published

The couches we ordered arrived in good condition and were a reasonable price. It did take 4 months to get here though, but we bought coffee tables and tv unit from another store at the same time and it took just as long due to covid.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale queensland
See all answers

Love my new couches

published

The staff were friendly and helpful- they discussed options about the furniture I was interested in. The couches are comfortable and well made and the fabric warranty a plus.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Lepeka

LepekaSouth East Queensland, QLD

Love my new furniture

published

Great quality...beautiful workmanship. Staff were great. The wait for furniture was ages...but that's because of covid. There are alot of great items in store to choose from.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationQLD: Helensvale
See all answers

Review collected in partnership with OZ Design Furniture

Gazzadazzle

GazzadazzleSouth East Queensland, QLD

  • 6 reviews
  • 4 likes

Nice design

published

Went to the store and the salesperson Isabelle was lovely and excellent. Very informative and thus purchased a table bench and 3 single chairs for dinner table. The store was quite big and decorated well.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Miel

MielSouth East Queensland, QLD

  • 4 reviews
  • 1 like

Beautiful Buffet Table

published

I was looking for a small, modern and spacious buffet and when I saw the Halifax Buffet at the shop I instantly fell in love with it. It looks stunning with a modern wall art above it. We are very happy with our purchase. We'll definitely recommend OZ Design Furniture to anyone.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale, Gold Coast
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Nives P.

Nives P.South East Queensland, QLD

Very happy with my purchase

published

Great store, helpful staff and beautiful furniture design. Purchase process was a breeze, delivery on timefurniture assembly very easy and it looks great! Highly recommended!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHellensvale
See all answers

Review collected in partnership with OZ Design Furniture

Jules

JulesSouth East Queensland, QLD

  • 2 reviews

Floor Rug

published

Love the Oz Design store in Helensvale, they have so many beautiful furnishings to choose from and the rug I brought from there is just beautiful I am very happy with it.
I could spend a fortune in the shop!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale Qld
See all answers

Review collected in partnership with OZ Design Furniture

MJV

MJVSouth East Queensland, QLD

Great store with a good range of products

published

great store and the products suit my home decor. This store has a good layout and plenty of room to view items without being jam packed in. Staff are friendly and helpful. This is my first stop shop for home decor.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Great service, delivery was a let down.

published

Great sofas, although we have to wait 3 months for the products. We were not happy that the delivery guys didn't put the sofa legs on and take the packaging away with them, especially after paying a pricey delivery fee.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Kenneth Rigby

Kenneth RigbyQueensland, 4575

  • 3 reviews

Excellent product

published

Very easy with plenty of choice and very pleasant staff to assist with purchase. My wife and I found everything we wanted at excellent prices. The furniture was delivered really well packed

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGold Coast
See all answers

Review collected in partnership with OZ Design Furniture

downsizing

published

Easy purchase of my new Portsea sideboard which is perfect for my quest to reduce pieces towards our retirement. Customer service was excellent and delivery was quicker than quoted so now am one very happy customer

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationHelensvale
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture QLD, Helensvale compares to other Furniture Shops

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Henno

HennoGold Coast

  • 2 reviews
  • 1 like

Very poorly made timber table

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationHelensvale QLD
See all answers

Quality product and service

published

Easy to navigate store. Good selection of quality products. We had looked in other stores for about 2 weeks but eventually came back to this store. The sales assistant was very helpful.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale Queensland
See all answers

Review collected in partnership with OZ Design Furniture

Kathp

KathpSouth East Queensland, QLD

  • 2 reviews

Perfect for my study

published

I was searching for a single chair for my study and there was plenty of choice at Ozdesign furniture.
Jeanette was very helpful and immediately on being shown the Turner Recliner and Ottoman knew it was the right fit. Delivery was prompt and even though it had to be assembled, with another friend (we are both seniors) we were able to put it together without any undue fuss. I believe this recliner will suit my needs for many years to come.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHelensvale, Qld
See all answers

Review collected in partnership with OZ Design Furniture

Murray

Murray

  • 2 reviews

Shop comparison

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHomeworld
See all answers

Review collected in partnership with OZ Design Furniture

Judyh

JudyhSouth East Queensland, QLD

  • 2 reviews

Very happy customer!

published

Nat, the staff member who served me, was very helpful. She took the time to show me the different colours available in the buffet I wanted on the computer even though they were quite busy. Ordering was quick and easy and I had the product in my home in a week. I love the buffet and print I purchased.
The store at Helensvale is always set up beautifully and is light and bright and easy to get around. The staff always greet you with a smile and allow you time to browse.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale Qld.
See all answers

Review collected in partnership with OZ Design Furniture

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Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 38 OZ Design Furniture

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