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OZ Design Furniture QLD, Helensvale

OZ Design Furniture QLD, Helensvale

4.3 from 79 reviews · View Statistics
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Reviews

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Heidi
Heidi
  • 2 reviews

Wonderful shopping experience!

published

I recently moved and Leanne at OZ Design Furniture Helensvale, has gone out of her way to help me visualise and style my new home. I have made a significant order and look very much forward to filling my home with the beautiful, high quality selections we have made. Thank you Leanne and the OZ Design team.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale, QLD
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Review collected in partnership with OZ Design Furniture

Stephen
StephenSouth East Queensland, QLD
  • 2 reviews

Poor sales tactic. Beware

published
Product Quality
5/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale Qld
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Review collected in partnership with OZ Design Furniture

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Carmenb
CarmenbSouth East Queensland, QLD

Would not deal with the staff again

published

The older woman who runs the store is utterly rude and I would drive to a different store to purchase more items .
The products are beautiful just the staff are rude.

Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationQld, Helensvale
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Review collected in partnership with OZ Design Furniture

S.Sharp
S.SharpAU
  • 5 reviews
  • 2 likes

tepid

published

Initial visit to store and Jeanette was extremely helpful.
problem came with late delivery and no communication of,
then subsequent phone contact rude, goods arrived, great product, but still boxed, We are in 70's had to unbox it move it? not easy! delivery guy apologetic. we will think about reuse of using this retailer in future.

Product Quality
5/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
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Review collected in partnership with OZ Design Furniture

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James M.
James M.South East Queensland, QLD

Delivery drivers were uncooperative nightmares

published

Store was great, products great, quality great. Didn’t have to assemble anything. Delivery drivers arrived refused to put couch in lift claimed it wouldn’t fit despite us personally checking this before purchase. After an hour of argument the owner of actual delivery company arrived with another person and managed to put couches in lift within a minute as delivered to apartment. Delivery drivers were going to leave couch in basement carpark without our permission.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
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Review collected in partnership with OZ Design Furniture

Maree
MareeSouth East Queensland, QLD

Comfortable & Quality Leather Dining Chairs

published

Purchased leather dining chairs on sale in November not delivered until February due to Covid. Extremely happy with the design, quality and comfort of the chairs.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale Qld
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Bruce Q
Bruce Q
  • 2 reviews

Excellent design & high quality

published

We shopped at Helensvale which is easily found and a well laid out store. Whilst we had our minds on tables, the store layout made it easy to select other furniture that complemented our table purchase. All items were of excellent quality and the delivery service was great with them assembling the table

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
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Review collected in partnership with OZ Design Furniture

Great Store and feeling

published

Great service and friendly staff albeit taking too long to get the goods. Keep up the good work and communication

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
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Review collected in partnership with OZ Design Furniture

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Boegelman
BoegelmanSouth East Queensland, QLD
  • 2 reviews

Stylish dining chairs

published

The staff were friendly and helpful without being overbearing. A good range of product which were able to be delivered within the time frame promised. Whilist pricing was competitive it did not come at the expense of quality.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
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Review collected in partnership with OZ Design Furniture

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Great Service

published

Easy ordered 4 bar stools - they are top quality leather and so comfortable - easy to assemble. Great Service and met expectations

Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale homeworld
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Review collected in partnership with OZ Design Furniture

Mylesc
MylescSouth East Queensland, QLD

Kitchen stools

published

We searched many stores, and finally found stools that suited our kitchen area at OZ Design Furniture. Staff were fantastic. Sadly Covid delayed delivery. Chairs are great so far

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Rickj
RickjSouth East Queensland, QLD

Waited 16 weeks

published

Waited 16 weeks for a lounge sweet then sat and waited for delivery it turned up 6.45 at night with no offer or discount never again.

Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Holly johnson
Holly johnson
  • 4 reviews
  • 2 likes

The Perfect Piece

published

Great customer service
Actively pursed the sale with me and followed up immediately. Gave accurate timelines and when I called to check on progress was very happy that I didn’t get fobbed off and gentleman checked progress while I was in the phone. Didnt overpromise at all. Very pleasing transaction.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Linda
Linda
  • 2 reviews

Happy with my purchase

published

Good layout of store. Store easy to navigate. Good use of space.
Purchased items are of a high quality.
Great range of products available.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale Qld.
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Dusty of Queensland
Dusty of Queensland
  • 2 reviews
  • 6 likes

Great products let down by chaotic admin & unpleasant delivery arrangements.

published

Items went missing
Delivered to wrong warehouse
Delivery dare/time changed multiple times
Eventual 5pm arrival for am delivery
Delivery guys exhausted & rushed by poor scheduling

Product Quality
5/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHelensvale
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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OZ Design Furniture QLD, Helensvale

Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
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