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OZ Design Furniture QLD, Helensvale

OZ Design Furniture QLD, Helensvale

4.3 from 79 reviews · View Statistics
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eva
evaSouth East Queensland, QLD

Damaged goods

published
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Product Quality
1/5
Customer Service
3/5
Ken m
Ken m
  • 2 reviews
  • 1 like

Poor quality furniture shocking customer service

published

Brought table and chairs, table damaged, replacement table damaged, weeks of stalling before reluctant refund, never use these cowboys again, shocking company

Product Quality
1/5
Customer Service
1/5

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Carmenb
CarmenbSouth East Queensland, QLD

Would not deal with the staff again

published

The older woman who runs the store is utterly rude and I would drive to a different store to purchase more items .
The products are beautiful just the staff are rude.

Product Quality
4/5
Customer Service
1/5
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Review collected in partnership with OZ Design Furniture

Jackie
JackieSouth East Queensland, QLD

Still waiting :-(

published

Sitting on the floor to eat dinner and office equipment on floor too.

Way too long a wait time..... and then I received the news that it would be even longer.....

How do you run a business with no stock....,,

Customer Service
1/5
Incentivised Review No
Store LocationHelensvale
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Review collected in partnership with OZ Design Furniture

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Chris W
Chris WSouth East Queensland, QLD

Colour of furniture unsuitable

published

Whitewash colour unsuitable. Not close to matching coffee table already purchased. Large marks on top look like spill marks. Looks ugly.

Product Quality
1/5
Customer Service
3/5
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Review collected in partnership with OZ Design Furniture

Henno
HennoGold Coast
  • 2 reviews
  • 1 like

Very poorly made timber table

published
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Product Quality
1/5
Customer Service
3/5
CoR
CoRMelbourne
  • 5 reviews
  • 2 likes

don't go there

published

Issues with delivery of goods. Difficult finding out where sofa bed was. Store didn't want to locate goods at 6 weeks post order. Insisted they find out when sofa bed was to find it had already arrived in Brisbane. Then difficult getting information on delivery date. Not customer friendly approach.

Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with OZ Design Furniture

I would never go back to this store.

published

Staff were lovely up until the sale went through and then payments, delivery, communication was incredibly difficult. Customer service and focus was terribly lacking. Organising the delivery of the goods with the staff there was extremely difficult also.

Product Quality
4/5
Customer Service
1/5
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Review collected in partnership with OZ Design Furniture

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OZ Design Furniture QLD, Helensvale

Details

Compare all 40 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Compare all 40 OZ Design Furniture
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