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OZ Design Furniture SA, Gepps Cross

OZ Design Furniture SA, Gepps Cross

4.4 from 68 reviews · View Statistics

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Amandac

AmandacMetropolitan Adelaide, SA

Love the furniture!

published

Just what we were looking for, great quality, the service was good. The delivery people were fantastic and so helpful

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross SA
See all answers

Review collected in partnership with OZ Design Furniture

Noelines

NoelinesMetropolitan Adelaide, SA

Very satisfied

published

We had taken some time to find the right sofa for us. Your Gepps Cross store had exactly what we were looking for and the assistant (Holly) was exceptionally helpful. Furniture arrived on time and happy with the deliver boys as well.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Mary-anneR

Mary-anneRMetropolitan Adelaide, SA

Excellent service

published

I found exactly what I wanted and couldn’t find it elsewhere. The store was tastefully laid out, my special piece was easy to find. Beautiful furniture, well made too. friendly service and prompt , professional delivery. I’ll be going back that’s for sure.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationGepps Cross
See all answers
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Nest of Tables

published

The Gepps Cross store is very clean and well planned out to search for items. We went in looking for a particular type of item and found exactly what we were looking for. The tables arrived in very good condition but the timeline of waiting for these items were disappointing. Ordered in October 2020 and only received at the end of January 2021.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationGepps Cross SA
See all answers

Review collected in partnership with OZ Design Furniture

Beautiful piece of furniture

published

Initially this piece of furniture wasn't in store, but online. I wasn't keen on purchasing an item I hadn't seen first. After visiting the store again some time later I noticed the tv unit in the same line was in store which gave me a good indication of what the buffet would look like. I was happy with the finish and the design was perfect for what I was looking for in my formal living room. The only assembly required was to put the legs on.

  • Thumbnail
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross, SA
See all answers

Review collected in partnership with OZ Design Furniture

Sabrinal

SabrinalMetropolitan Adelaide, SA

Damaged product delivered

published

Not really satisfied with the fleur side table I purchased as it comes damaged, sides are cracked and splintered. Overall experience is average.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross, SA
See all answers

Review collected in partnership with OZ Design Furniture

Perfect dining table and chairs

published

Easy to look around store.
Was satisfied with range of dining options.
Very happy with staff assistance and patience. Very friendly and nothing too hard to mix and match chairs with table. Positive experience.
Thank you. :-)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross
See all answers

Review collected in partnership with OZ Design Furniture

Happy shopper

Happy shopperMetropolitan Adelaide, SA

  • 2 reviews

Sofa and dining setting purchase

published

We love the products at the Gepps Cross Store and the young woman who served us was very helpful. We are very happy with the dining setting and sofa that we purchased. Unfortunately upon arrival two of the dining chairs were damaged and had to be replaced. This issue was handled efficiently by the store. Our only disappointment was that we had paid extra for assembly and removal of packaging but when the replacement chairs arrived we were left with a huge box to dispose of and this was difficult for us.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross SA
See all answers

Review collected in partnership with OZ Design Furniture

Kaitya

KaityaMetropolitan Adelaide, SA

Excellent customer service

published

Absolutely excellent customer service, went above and beyond for me to work out issues we had with shipping. Will definitely buy there again!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross SA
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Annabelle

AnnabelleMetropolitan Adelaide, SA

  • 5 reviews
  • 6 likes

Great Service, Great Product

published

Ordered a sofa bed from Oz design, loved the fact that it was manufactured in Australia which is very important to us. Our Sofa was ready 5 weeks ahead of original lead time commitment , communication & service, including delivery from Oz design was great & hassle free.
We have already used the sofa bed & the feedback from our guests was that it was very comfortable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross South Australia
See all answers

Review collected in partnership with OZ Design Furniture

AmandaS

AmandaSMetropolitan Adelaide, SA

Love our new furniture

published

We are really happy with the furniture (Porto range), it took awhile to receive it, however everything arrived in really good condition. We liked it so much we bought another item in the same range.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationSA Gepps Cross
See all answers

Review collected in partnership with OZ Design Furniture

Great Store. So many modern, up to the Minute Choices!!

published

Ordered a floor rug. Store easy to navigate. Quality excellent. Wide variety to choose from. Was told 2 month wait. Picked up from store.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross SA.
See all answers

Great customer service from start to finish

published

product of good quality. Delay in delivery but out of anyone's control due to covid. Good customer service. No complaints.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationgepps cross, sa
See all answers

Review collected in partnership with OZ Design Furniture

Emilyh

EmilyhMetropolitan Adelaide, SA

Poor quality at huge expense

published
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Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationGepps Cross SA
See all answers

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Average quality

published

We ordered 6 dining chairs and three do not sit flat to the ground; they rock. We are in the process of arranging replacements but that is proving to be a challenge task. We are also waiting on a sideboard, hopefully that is better quality. Very disappointing.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationGepps Cross
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Cathym

CathymMetropolitan Adelaide, SA

Service excellent, some admin issues.

published

Sales staff and purchase excellent. Great prices.
Delay in delivery date - understandable due to COVID.
Pick up from Marion - mix up due to system not being 'shared' between stores. Two purchases from different customers same order number, confusing for person picking up as well as for warehouse.
So happy with product (dining chairs), easy to assemble, look beautiful and are very comfortable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationGepps Cross
See all answers

Review collected in partnership with OZ Design Furniture

Anna74

Anna74Metropolitan Adelaide, SA

  • 2 reviews

Avoid and shop elsewhere.

published

I bought many items for my new apartment in May. Stitching is coming undone on my hardly used lounge suite, the console table is cracking and the hardly used rattan seat dining chairs are losing the black colour revealing yellow underneath. OzDesign will replace the lounge cover and nothing else. Please shop elsewhere.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationSA
See all answers
Kellys

KellysMetropolitan Adelaide, SA

Bueatiful items truly a wonderful shopping experience

published

I brought three bueatiful cushions that are made well I will be back to purchase some more items in the future.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps cross store in Adelaide
See all answers

Review collected in partnership with OZ Design Furniture

Danni

DanniMetropolitan Adelaide, SA

Very comfortable reclining chair.

published

Very comfortable, size of the chair is great not huge like others that take up so much space! An aesthetically pleasing addition to any room. Reclines easily and swivels easily. Very happy with the chair.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross SA
See all answers

Review collected in partnership with OZ Design Furniture

Fantastic

published

love my new furniture, and will be coming back for more..i love the store and the staff are amazing.. could definately spend a lot of money in this store

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationgepps cross SA
See all answers

Review collected in partnership with OZ Design Furniture

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Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Release dateSept 2019
Compare all 38 OZ Design Furniture

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