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OZ Design Furniture SA, Marion

OZ Design Furniture SA, Marion (page 2 of 5)

4.6 from 106 reviews · View Statistics

Reviews

4.6

96 reviews
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Damaged Goods

published

My order was significantly delayed due to COVID, which is understandable. When it did arrive and I unpacked it at home the powder coating on the legs was cracked and peeling off in large chunks. It looked as though no primer had been applied. After receiving incorrect email address from Customer service on the phone, I decided to return to the store. The staff in store were fantastic, however there is a limit of $400 a day for returns, which in a furniture store is ridiculous! They called Westpac, however there were no managers in the store authorised to make the increase and so refund could not be processed until the following day. A very disappointing experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
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Review collected in partnership with OZ Design Furniture

Chez

ChezMetropolitan Adelaide, SA

Love their furniture

published

Lots of displays in store and i love my entertainment unit and that it didnt need any assembling. Great service

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion S.A
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Review collected in partnership with OZ Design Furniture

Delay due to coivid

published

Ordered a chair to be made,and due to lockdown in Mel had a long wait.But store sent regular updates, and eventually it was ready. Very satisfied with product.Will certainly shop there again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

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Kirkd

KirkdMetropolitan Adelaide, SA

Love our new furniture

published

Great range of quality furniture. Staff were helpful and knowledgeable, store layout made it easy to compare and choose between different styles with its open plan layout.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion S.A
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Jeff

JeffMetropolitan Adelaide, SA

Excellent Customer Service

published

Great service, we needed to change our order after ordering and this was easily completed. Flexible, friendly and prompt service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Vic

VicMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

Great units

published

Great range to choose from and with the help of the knowledgeable staff we found it easy to make a decision. On delivery we were thrilled with our choice as it fitted perfectly into our home.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
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Review collected in partnership with OZ Design Furniture

Excellent customer service

published

Excellent customer service in store.Lounge suites Australian made.Great soft furnishings. minor issue after purchase very promptly dealt with.Highly recommend this company

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion South Australia
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Review collected in partnership with OZ Design Furniture

Chris Tyler

Chris Tyler

  • 2 reviews

Dining Table

published

Wait time was only 6 weeks. Love the Halifax dining table. Good quality, and we love it. The store has everything well laid out, with staff on hand to help if required. Will definitely go back as there was lots of other furniture that I liked.

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion South Australia
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Review collected in partnership with OZ Design Furniture

VDave

VDaveMetropolitan Adelaide, SA

Classic piece of furniture

published

Our Lennon buffet took a COVID while to arrive but staff at Oz Design at Marion kept us informed along the way. It is a stunning piece of contemporary yet classic furniture that fits perfectly in our living room. Well made in Australian hardwood, it has plenty of storage space. It was worth the wait and we are very happy with it. Great product and the service was first class. Thankyou.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

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W Butler

W ButlerMetropolitan Adelaide, SA

Still to receive order

published

Great service from all staff in particular Ann for all her advice and help in choosing my stool and fabric hoping that when it arrives I will be very Happy

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion SA
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Graham

GrahamAdelaide

  • 3 reviews

What a great find!!

published

The kitchen chairs are exactly what I was after. Very comfortable "Perfect" in fact. The staff were so helpful & friendly. Great range of products. Highly recommended & wouldn't hesitate to shop there again!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Review collected in partnership with OZ Design Furniture

It was so good to see something different in a furniture store

published

It was easy to find everything in the store and we also found most if the staff friendly and helpful.
The chairs we purchased are really well made and look fantastic

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
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Review collected in partnership with OZ Design Furniture

Heatherh

HeatherhMetropolitan Adelaide, SA

I have been looking for a full length mirror for a long time

published

I love the mirror I purchased . It was available from interstate and arrived in the promised 10 days . The delivery service was excellent !
The quality of the mirror is of a high standard and solid wood frame .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion
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Great service, lovely store, wonderful products

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion, SA
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Review collected in partnership with OZ Design Furniture

Marting

MartingMetropolitan Adelaide, SA

Not enough words allowed for my review - need 20-30 more.

published

Some issues with assembling the chairs - diagram listed reference letters beside the fixings, but blister packs did not have letters. Chair arms were awkward to fit. No extra fixings supplied.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion, SA
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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Love my library armchair

published

The store is set out really well, staff very friendly and helpful! The delivery guys were great too. The store set clear expectations about when it would be delivered. I only had to follow up once and we can blame covid for that.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Love my print sleepy koala

published

Loved the print when I saw it in store. Waited to purchase it as building a new home. Went in store and purchased it without a problem. When it arrived Joel helped me get it into my car. Very nice person. Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

Johnk

Johnk

  • 2 reviews
  • 1 like

Furniture and decorative pieces

published

I found the staff very helpful and accommodating. Love my barstools which arrived quickly and easy to put together and people have commented on how comfortable they are to sit on. My huge mirror is a wow feature in our entry and love everything else we have purchased. Thankyou for the professional service we received at Marion store.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

hyldi

hyldiMurray Mallee, SA

  • 2 reviews

suited our purpose perfectly

published

This is our seconmd purchase within 8 weeks. As soon as we saw the displays we knew we were in the right place. Spent most of the morning just browsing

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationmarion sa
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Review collected in partnership with OZ Design Furniture

Marion Service Excellence

published

Thank you for a wonderful shopping experience. We just happening to be browsing your store, when we came upon and amazing black iron and glass cabinet. It will be perfect in our new house. Thanks again for your wonderful, helpful service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion SA
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

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OZ Design Furniture SA, Marion

Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Release dateApr 2019
Compare all 38 OZ Design Furniture

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