- SA, Marion
- Verified customer
Exchange faulty sofa
We purchased 2 sofas. After a couple of months the chusions in one of them started to sag. Someone came to inspect and it was decided to exchange the sofa rather than fix. I still believe its a design problem as the cusions in the 2.5 seater are padded the same as the 2 seater but of course they bigger. Anyway we now have the new 2.5 sofa so we will see what happens in a couple of months. We are both in our 70s, not overweight, we have no pets or children jumping over them so we'll see how it goes from here.
The service and communication from Justine has been excellent.
Review collected in partnership with OZ Design Furniture
|Category||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Dining and Sofas|
|Release date||Apr 2019|
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