Some issues with assembling the chairs - diagram listed reference letters beside the fixings, but blister packs did not have letters. Chair arms were awkward to fit. No extra fixings supplied.

The store is set out really well, staff very friendly and helpful! The delivery guys were great too. The store set clear expectations about when it would be delivered. I only had to follow up once and we can blame covid for that.

Loved the print when I saw it in store. Waited to purchase it as building a new home. Went in store and purchased it without a problem. When it arrived Joel helped me get it into my car. Very nice person. Thank you.

I found the staff very helpful and accommodating. Love my barstools which arrived quickly and easy to put together and people have commented on how comfortable they are to sit on. My huge mirror is a wow feature in our entry and love everything else we have purchased. Thankyou for the professional service we received at Marion store.

This is our seconmd purchase within 8 weeks. As soon as we saw the displays we knew we were in the right place. Spent most of the morning just browsing

Thank you for a wonderful shopping experience. We just happening to be browsing your store, when we came upon and amazing black iron and glass cabinet. It will be perfect in our new house. Thanks again for your wonderful, helpful service.

Excellent service and quality products at reasonable prices. The salesperson was very helpful, delivery was fast and efficient, and the furniture was put together with a minimum of us. Very happy with Oz design

Oz Design was probably the seventh shop we went in as we knew what we wanted but failed to find it in the previous outlets, as soon as we saw the furniture we knew we would be purchasing. It was exactly what we wanted. The store set out enables the buyer to get a feel of how the furniture will look with other products and you instantly can see the quality. Assembly was very easy with good solid fixings.

Very informative staff who were extremely helpful with a great knowledge of product and availability. Product type and variants were wide and well presented. Also available quickly. Unlike the opposition which held no stock on hand and then charged a rediculous amount for delivery. (Nick Scali)!!!

Perfect product delivery was affected by COVID-19. Overall happy with rug, delivery and service. We loved the rug, price et al. Thanks to OzDesign staff for keeping us informed RE delivery etc over the COVID-19 impacted period.

Fantastic range of quality furniture and prices that are very reasonable and more than competitive with others. We bought three bar stools and had seen them at another big national retailer but they were $39 less each at Oz Design.
Best of all was the level of service provided by the excellent staff who advised the stools would have to be ordered in and could take 2 weeks.
We received an email just over a week later advising they had come in and staff even carried the boxes out to the car for us.
A friend with whom we are staying while our ne...

It was so easy to walk through the store & dream of how things could look in my home, with the many products to choose from. And mostly I was surprised at the reasonable prices throughout the store. The table I bought is gorgeous, & just as I've always wished & dreamed for.

Storeroom sales people were great, quality of products were very good.
Delivery was seamless.
Could not give 5 stars as one piece of furniture had the wrong legs on it and we are now awaiting the replacement legs.

It was nice navigating the store. The service was excellent. We specifically liked the unique designs - very different from other stores. The quality of the wooden products were good. Nice diversity of products too.

Navigation of store was easy with good product layout, easy to see and access.
Furniture I bought was well packed and easy to assemble. The quality was high and good value-for-money.

Great deal on dining table chairs. Compliments our new kitchen superbly. The sales staff were friendly, courteous and professional, obliging our requirement for them to store our goods until the kitchen was completed.

I bought the Lennon entertainment unit. The timber is quite plain compared to the display unit which had a beautiful dark grain running through it. The unit I received almost looks like a different timber (comparison photo attached) so I’m a little disappointed but I understand the natural variation in timber and it’s still a nice unit overall. Price reasonable. Very long wait time due to COVID-19 but communication was good about this. Delivery arrived when specified and unit came fully assembled. I’ve had mixed customer service in the store in the past but the person who organised this unit was very friendly and helpful. The store has lots of options and is set up well.

OzDesign Furniture have a beautiful selection of goodies. We found the perfect entertainment unit and it's such great quality, were really happy with it. The staff are lovely and were having a great time together, made it a very enjoyable experience!

The sofa is much nicer in my home than in the shop.
Very good quality, very comfortable and great colour.
I was grateful to get good discount.
Staff were very helpful and friendly

Store was easy to navigate. Good range of products. Couch was available within a fortnight. Customer service was satisfactory. Price and delivery fee reasonable. It was fairly easy to assemble.