- SA, Marion
- Verified customer
The store was lovely and staff helpful at the time of purchase.Unfortunately their follow up was poor. No communication and lacked consistency between staff that other stores that charge less are able to provide. In terms of the furniture purchased lovely quality. Arrived not assembled which was not told to me, it would have been nice to be informed. Fairly disappointing with the cost of the furniture. I guess when you pay ikea prices you expect to be setting up items but when you pay over $2000 for a couch you would think staff could be more proactive in following up orders and have furniture set up.
I am unsure I would return to this store not based off the furniture but staff lack of follow up and care.
Review collected in partnership with OZ Design Furniture
|Category||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Dining and Sofas|
|Release date||Apr 2019|
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