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OZ Design Furniture SA, Marion

OZ Design Furniture SA, Marion

4.6 from 121 reviews · View Statistics
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Shillo
ShilloMetropolitan Adelaide, SA
  • 3 reviews

Faulty

published

The Product we received was faulty and we are waiting for a replacement, said it would be around 2 weeks

Product Quality
2/5
Customer Service
4/5
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Lisa
LisaMetropolitan Adelaide, SA

Kate Sofa

published

Looks great in my home, unfortunately not so comfy as my old sofa. Legs on sofa not a good fit, too loose.

Product Quality
3/5
Customer Service
4/5
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Review collected in partnership with OZ Design Furniture

Noamig
NoamigMetropolitan Adelaide, SA

Interesting experience

published

The store was lovely and staff helpful at the time of purchase.Unfortunately their follow up was poor. No communication and lacked consistency between staff that other stores that charge less are able to provide. In terms of the furniture purchased lovely quality. Arrived not assembled which was not told to me, it would have been nice to be informed. Fairly disappointing with the cost of the furniture. I guess when you pay ikea prices you expect to be setting up items but when you pay over $2000 for a couch you would think staff could be more proactive in following up orders and have furniture set up.
I am unsure I would return to this store not based off the furniture but staff lack of follow up and care.

Incentivised Review No
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Review collected in partnership with OZ Design Furniture

Sarah H
Sarah HMetropolitan Adelaide, SA
  • 2 reviews

Stylish and affordable furniture

published

Great selection of furniture and lovely styling of products in showroom. Good quality furniture and helpful staff. Assembly of bar stools and dining chairs was far more time consuming than expected.

Product Quality
4/5
Customer Service
4/5
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Review collected in partnership with OZ Design Furniture

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Neil
NeilMetropolitan Adelaide, SA
  • 3 reviews

You need to be very, very patient.

published

No problem with the store or the staff. Very friendly and helpful. Ordered 2 two seater sofas and a chair, in July. Was told that the sofas were in stock, but we would have to wait 12 weeks for the chair. We were going to wait and get everything at once but after being asked if we wanted the sofas we accepted. Only one arrived. Made a call and was told there had been a stuff up. Waited another four weeks for the second sofa. Also got another call saying the chair would be further delayed to mid December. July to December to get a new suite, in other words, don't buy sofas from Oz Design unless you are very, very patient.

Product Quality
5/5
Customer Service
4/5
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Review collected in partnership with OZ Design Furniture

Nice, but different to what I saw in showroom

published

I bought the Lennon entertainment unit. The timber is quite plain compared to the display unit which had a beautiful dark grain running through it. The unit I received almost looks like a different timber (comparison photo attached) so I’m a little disappointed but I understand the natural variation in timber and it’s still a nice unit overall. Price reasonable. Very long wait time due to COVID-19 but communication was good about this. Delivery arrived when specified and unit came fully assembled. I’ve had mixed customer service in the store in the past but the person who organised this unit was very friendly and helpful. The store has lots of options and is set up well.

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Product Quality
3/5
Customer Service
3/5
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Review collected in partnership with OZ Design Furniture

Jennifero
JenniferoMetropolitan Adelaide, SA

good service but product not up to scratch

published

not satisfied with quality not finished off inside drawers also outside is not what i would actual buy if i was sighting actual item also no instructions on assembly could not locate legs that were underneath and out of sight on heavy piece of furniture

Product Quality
2/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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OZ Design Furniture SA, Marion

Details

Compare all 42 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Release dateApr 2019
Compare all 42 OZ Design Furniture
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