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OZ Design Furniture SA, Marion

OZ Design Furniture SA, Marion

4.6 from 105 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (12)
  • Return Claim MadeYes (0) · No (12)
  • Warranty Claim MadeYes (1) · No (12)
  • Product Appearance As advertised (8) · Not as advertised (3)
  • Customer Service
    4.3 (13)
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Tania R

Tania RMetropolitan Adelaide, SA

Great product, great price, great service

published

After receiving poor service from Gepps Cross store ended up buying from Marion; the two shopping experiences were like chalk & cheese. Thank you Trish for your superlative, 'nothing is too much trouble' customer service! After looking at hundreds of dining sets decided Oz Design furniture had largest selection of dining furniture in Adelaide & many which I found most aesthetically appealing. The dining set I ended up purchasing was of very good quality. I constructed this myself, did swear a little constructing the Padma table & needed help with lifting the heavy glass table top. Surry dining chairs came pre-constructed which was brilliant.

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Jacs

Jacs Metropolitan Adelaide, SA

  • 2 reviews

Bookcase

published

I love the furniture in Oz furniture! Staff are always friendly and helpful. However, I do think that anything over a $1000 should be free delivery.

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When we finally got the table it was great

published

4months for table to arrive. Communication could be better as we had to chase what was happening. Delivery was poor

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Exchange faulty sofa

published

We purchased 2 sofas. After a couple of months the chusions in one of them started to sag. Someone came to inspect and it was decided to exchange the sofa rather than fix. I still believe its a design problem as the cusions in the 2.5 seater are padded the same as the 2 seater but of course they bigger. Anyway we now have the new 2.5 sofa so we will see what happens in a couple of months. We are both in our 70s, not overweight, we have no pets or children jumping over them so we'll see how it goes from here.
The service and communication from Justine has been excellent.
Thank you.

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Kirkd

KirkdMetropolitan Adelaide, SA

Love our new furniture

published

Great range of quality furniture. Staff were helpful and knowledgeable, store layout made it easy to compare and choose between different styles with its open plan layout.

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Marting

MartingMetropolitan Adelaide, SA

Not enough words allowed for my review - need 20-30 more.

published

Some issues with assembling the chairs - diagram listed reference letters beside the fixings, but blister packs did not have letters. Chair arms were awkward to fit. No extra fixings supplied.

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Brentonp

BrentonpMetropolitan Adelaide, SA

Marion store Adelaide

published

Very informative staff who were extremely helpful with a great knowledge of product and availability. Product type and variants were wide and well presented. Also available quickly. Unlike the opposition which held no stock on hand and then charged a rediculous amount for delivery. (Nick Scali)!!!

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Robertf

RobertfMetropolitan Adelaide, SA

  • 3 reviews

fantastic pieces of furniture

published

Storeroom sales people were great, quality of products were very good.
Delivery was seamless.
Could not give 5 stars as one piece of furniture had the wrong legs on it and we are now awaiting the replacement legs.

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Virginia

VirginiaMetropolitan Adelaide, SA

Great couch.

published

Store was easy to navigate. Good range of products. Couch was available within a fortnight. Customer service was satisfactory. Price and delivery fee reasonable. It was fairly easy to assemble.

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Kitty P

Kitty PMetropolitan Adelaide, SA

  • 2 reviews

Looks good, if not on sale not good value for money

published

The desk looks great and is sturdy. It does have some rough patches of wood, luckily you don't notice them. Did take a bit more to put together than advised.

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Lovely designs, friendly staff

published

Am thrilled when a store finally opened in Adelaide. Excellent quality. Items arrived before the stated two weeks of delivery time. Staff was extremely helpful and eager. Only complaint is that some pieces seem overpriced.

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Disappointed

Disappointed

  • 2 reviews
  • 1 like

Very Happy, my new dining chairs look great!

published

The store was well laid out and enjoyable to navigate. Staff were very helpful and happy to bring stock over for comparison. So far the chairs appear to very good quality, especially considering the price point. The only problem we encountered was that the incorrect size set of bolts was included with one of the chairs, which was easily remedied.

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Sharonl

SharonlMetropolitan Adelaide, SA

Great Rug

published

The store had a great selection of rugs to choose from. We had been looking for the right rug to go with our furniture for some time and found the choice was the best we'd seen. The quality is very good. It was easy to collect from the store.

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OZ Design Furniture SA, Marion

Details

Compare all 38 OZ Design Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and Sofas
Release dateApr 2019
Compare all 38 OZ Design Furniture

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