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OZ Design Furniture SA
4.5 from 211 reviews · View Statistics
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Reviews

4.3
38 reviews
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Bambi
BambiMetropolitan Adelaide, SA
  • 4 reviews

Great bargin

published

Very happy with our messmate timber sideboard. Fantastic deal, friendly helpful staff. Great quality and selection. Up to date modern wares.Fast efficient delivery.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion South Australia
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Review collected in partnership with OZ Design Furniture

Just fabulous, love the shop could literally life in it, it’s so stylish

published

Beautifully set out, easy to navigate. Friendly staff, nice ambience, great sales, lovely eclectic pieces of furniture. Would definitely return.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion, SA
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

Customer service and quality

published

Easy to navigate the store, extremely satisfied with range of goods, however big time delays to receive (7 months), and quality items perfect. Guys who delivered and assembled were great.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSA Gepps Cross
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Review collected in partnership with OZ Design Furniture

Nice staff

published

The staff are best assets they were all great especially Holly assistant manager and also the manager very helpful , the whole crew was great and very pleasant and helpful

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSouth Australia, Gepps Cross
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Review collected in partnership with OZ Design Furniture

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Found what we wanted

published

Store was laid out very well and had a lot of furniture to chose from with different sizes and colours

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOZ Design Furniture SA, Gepps Cross
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Review collected in partnership with OZ Design Furniture

alan
alanMetropolitan Adelaide, SA

Good quality and beautifully presented store

published

Store is easy to navigate and very well laid out and presented. We enjoyed wandering around looking at the furniture and different layouts. Well priced and good quality.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

Mary-anneR
Mary-anneRMetropolitan Adelaide, SA

Excellent service

published

I found exactly what I wanted and couldn’t find it elsewhere. The store was tastefully laid out, my special piece was easy to find. Beautiful furniture, well made too. friendly service and prompt , professional delivery. I’ll be going back that’s for sure.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross

Beautiful products.Packaged deal at a great price

published

Bought 3 pieces of the Elton range which where perfect for our requirements. We fell lucky on two fronts. Sale time, plus store where in process of changing stock. This included the pieces we desired. Made a reasonable offer, well under RRP which was agreed to. Happy days.

Product Quality
5/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

Nest of Tables

published

The Gepps Cross store is very clean and well planned out to search for items. We went in looking for a particular type of item and found exactly what we were looking for. The tables arrived in very good condition but the timeline of waiting for these items were disappointing. Ordered in October 2020 and only received at the end of January 2021.

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross SA
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Review collected in partnership with OZ Design Furniture

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Ritaw
RitawMetropolitan Adelaide, SA

Love my purchases

published

I love the service from all staff they are very friendly and helpful. I am very happy with my purchases and will continue going back for more. The store is great highly recommend and most of all Australian. Thanks to all the staff for making my experience pleasurable.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

Emilyh
EmilyhMetropolitan Adelaide, SA

Poor quality at huge expense

published
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Product Quality
1/5
Customer Service
1/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross SA
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Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)

Great service

published

Very impressed with the friendly and helpful staff.. and loved the tables we purchased and we were given good info but staff were not pushy

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion
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Review collected in partnership with OZ Design Furniture

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Damaged Goods

published

My order was significantly delayed due to COVID, which is understandable. When it did arrive and I unpacked it at home the powder coating on the legs was cracked and peeling off in large chunks. It looked as though no primer had been applied. After receiving incorrect email address from Customer service on the phone, I decided to return to the store. The staff in store were fantastic, however there is a limit of $400 a day for returns, which in a furniture store is ridiculous! They called Westpac, however there were no managers in the store authorised to make the increase and so refund could not be processed until the following day. A very disappointing experience.

Product Quality
1/5
Customer Service
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
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Review collected in partnership with OZ Design Furniture

Delay due to coivid

published

Ordered a chair to be made,and due to lockdown in Mel had a long wait.But store sent regular updates, and eventually it was ready. Very satisfied with product.Will certainly shop there again.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMarion SA
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Review collected in partnership with OZ Design Furniture

Cathym
CathymMetropolitan Adelaide, SA

Service excellent, some admin issues.

published

Sales staff and purchase excellent. Great prices.
Delay in delivery date - understandable due to COVID.
Pick up from Marion - mix up due to system not being 'shared' between stores. Two purchases from different customers same order number, confusing for person picking up as well as for warehouse.
So happy with product (dining chairs), easy to assemble, look beautiful and are very comfortable.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGepps Cross
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Review collected in partnership with OZ Design Furniture

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OZ Design Furniture SA

Details

Compare all 40 OZ Design Furniture
CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and Sofas
Release dateApr 2019Sept 2019
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