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OZ Design Furniture VIC, Bendigo

OZ Design Furniture VIC, Bendigo (page 2 of 3)

4.6 from 74 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.8 (47)
  • Return Claim MadeYes (1) · No (50)
  • Warranty Claim MadeYes (0) · No (51)
  • Product Appearance As advertised (30) · Not as advertised (7)
  • Customer Service
    4.9 (47)
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Reviewer Photos & Videos

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Jacki
JackiCentral Highlands and Goldfields, VIC

Fabulous tub chair.

published

Love the store layout and thrange of furniture. Very reasonable prices. Tub chair is super comfy. So pleased sales person helped with the choice of fabric- parrot fabric makes a statement. Pickup was easy

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Brodi
Brodi
  • 2 reviews

Excellent service and products

published

Extremely helpful, knowledgeable staff and the variety of beautiful homewares was fantastic. Peter was exceptional to deal with. Delivery service was excellent and professional. Very happy with process, the house looks fantastic

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)
Heather
HeatherCentral Highlands and Goldfields, VIC

Wonderful customer service

published

Service at store level was excellent. Friendly, helpful and professional. After care and follow up exceeded my expectations. Product and price was excellent. Would definitely recommend and cannot speak highly enough of the staff in Bendigo.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Kim Stewart
Kim StewartCentral Highlands and Goldfields, VIC

Fantastic Service! Ange was very helpful.

published

The store is set up beautifully and very easy to see all the furniture. Very satisfied with my all my purchases. Quality Store, quality products and quality service. I will definitely be back to see Ange when I’m ready to redecorate my next room.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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Terry
TerryCentral Highlands and Goldfields, VIC
  • 2 reviews

Excellent Service

published

I ordered a Kent 2 seater and a Kent queen sofa lounge needed for xmas visitors and both were delivered on time and without fuss and at a great price. The sofa bed was particularly heavy and the delivery guys did a great job moving the lounges into location through multiple doors. It was a stinking hot day which made the job harder and they also removed all the packaging and took it away saving me the problem of getting rid of it. And the lounges look great and a very comfortable!

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Great store lovely designs

published

The store is very well laid out. Both my husband and I really liked most of the styles of furniture on view. There was a good range of furniture which was also set off by appropriate accessories such as vases. The quality of furniture is very good and well priced.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Maryh
MaryhCentral Highlands and Goldfields, VIC

Very satisfied

published

Peter and Kylie were very helpful with their opinion and advise. We had to extend our delivery time and fortunately they were able to accommodate us and kept it in storage for an extra couple of weeks.
The two young delivery guys were friendly and punctual and assembled our table with ease.

Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with OZ Design Furniture

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kate w
kate wCentral Highlands and Goldfields, VIC
  • 3 reviews

print

published

I purchased a print from OZ Design, the service was great. The quality of the print is very good, and Im very happy with it hanging in my family room.

Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

Great in store experience and aftercare

published

Went looking for a coffee table and staff went out of their way to help. Item was ordered and came into warehouse speedily. We noticed on delivery that item was damaged. I contacted the store and received an email back same afternoon. A replacement coffee table was ordered and received within two weeks. Very happy with service and product.

Product Quality
4/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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Patty
Patty Central Highlands and Goldfields, VIC

Excellent Service - As Always

published

The store in Bendigo is beautifully styled and we are always welcomed promptly and warmly. The ladies who helped us with our dining room table purchase went above and beyond, (even when we encountered some difficulty activating some gift vouchers). After a lovely chat and a quick phone call on their part, we are now the proud owners of our Porto round dining table, which we purchased as a wedding gift. We also had some lovely feedback from a guest at our wedding, who was from out of town and needed some assistance purchasing a gift card for us. The ladies in the Bendigo store again went were extremely helpful. Thank you!

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Excellent, exactly what I needed

published

Store very nicely set put, excellent range for the home shopper, love my vase.. The staff were very friendly, courteous, knew their products and understood what I was looking for

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

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0.0
(1,234)

Perfect and exactly what we had been looking or

published

Store and layout was easy to navigate around. Customer service was great. The quality of the product we bought we were very impressed with. It is solid and very well made.

Product Quality
5/5
Customer Service
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

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Sarah V.
Sarah V.Goulburn Valley, VIC

We love our new dining table and chairs

published

Kylie from Bendigo was great to deal with. Delivery was good, table was assembled for us and packaging removed but not happy that we had to assemble the chairs when we were told that everything would be assembled and packaging removed. When we assembled the chairs they were also missing a few washers.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Katherined
KatherinedVictoria

The product hasn’t been delivered yet.

published

Very happy with the whole experience in store. I was rung 2 weeks ago to say the chairs are in store and I would be contacted for delivery to my area. Still have not been contacted.

Incentivised Review No
Return Claim MadeNo
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Review collected in partnership with OZ Design Furniture

We Love it!

published

We were absolutely astounded by the service from Peter and the team at OZ Design Bendigo and helping us choose furniture that would suit and fit our home perfectly. We will absolutely be going back for anything else we need to finish off our beautiful home!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
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Review collected in partnership with OZ Design Furniture

Rachaelo
RachaeloVictoria

Great service and products

published

Great customer service, I had viewed what I wanted instore and the rest including payment was done over the phone very easily. The delivery guys were awesome to deal with too!

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Trudik
TrudikGoulburn Valley, VIC

Grouse

published

We found our time in store buying and pick up, everything was made easy and would recommend them to anyone who is looking for some new furniture, the staff was really great.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Tania
TaniaThe Mallee, VIC

Service was amazing

published

Ange was the lovely lady that helped me in store. Friendly,happy helpful. The storage was a great idea and the delivery was a very smooth process.Thanks Ange for your patience.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Great craftmanship, perfect!

published

Everything was great, even the delivery people were meticulous . Communication and service excellent. Overall a hassle free experience. would definitely deal with again. No complaints at all. Excellent product, exactly what we wanted.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Great selection

published

Enjoyable to roam around your store and envisage products at home and dream for the future! Bought a bookcase and thrilled with it. Staff very attentive, great, will be back.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Lovely and soft

published

The rug is soft underfoot, colours are gentle and warm. Very very happy with my purchase. The staff in store were brilliant and gave excellent advice in helping my decision.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Rusila S.
Rusila S.Central Highlands and Goldfields, VIC

Great customer service

published

Navigating through the store to find what we wanted was a breeze! All their range of products were amazing especially loved our couch! The delivery guys were so lovely too. They let my 6yo help them assemble the legs. Took all the rubbish back with them and were just absolute legends! We love the quality of our new couch and wool rug.

Massive thanks too to Peter for all his help and the quick turn around time. It only took 2 weeks for our new couch to be delivered <3

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Fabulous

published

Purchased a large floor rug. Easy to find all hanging on display at rear of store. Good range.
The rug is fabulous and looks great in my home. Staff were extremely helpful.

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Outstanding service and product

published

Within seconds of walking into the store I was blown away with the quality of product and fell in love with most pieces. There was a large variety of sideboards but eventually we settled on one. The workmanship on the product is exceptional and it will be a forever piece in our home. The service both during the sale and after has been outstanding and I will shop here again!

Product Quality
5/5
Customer Service
5/5
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Review collected in partnership with OZ Design Furniture

Took over 3 months ETA 3 weeks

published

Took over 3 months to receive my new couch, we were told ETA 3 weeks. Lack of communication from store during the process, had to call numerous times to get a ETA always 2 more weeks etc

Product Quality
4/5
Customer Service
1/5
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Review collected in partnership with OZ Design Furniture

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