1 photo
OZ Design Furniture
4.4 from 4,273 reviews · View Statistics
Listing monitored by OZ Design Furniture

Reviews

  • Product Quality
    4.6 (3,126)
  • Return Claim MadeYes · No (3,324)
  • Warranty Claim MadeYes (30) · No (3,274)
  • Product Appearance As advertised (2,051) · Not as advertised (392)
  • Shipping
    4.2 (207)
  • Customer Service
    4.6 (2,673)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Jacob Pettman
Jacob PettmanSouthwest, VIC

Great shopping experience

published

Great friendly service, clean store with good lighting. A nice variety of products. I would recommend this store to my friends.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Easy to use and great product layout

published

When in store a nice easy flow and layout to view all items on sale
Loved the range and style
Absolutely love the chairs we bought, excellent quality
N/A

Product Quality
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Other Furniture Shops

 
 

0.0
(1,234)
Judy
Judy
  • 2 reviews

Love my chairs

published

Easy to navigate store. Looking for a print for the wall and saw the chairs which we are very happy with. We did not have to assemble the dining chairs

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationNunawading Victoria
Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all

very happy with product

published

- It was easy to get around the store and find the furniture we wanted.
- Good range of the type of furniture we wanted, in various wooden tones and flexibility of choosing different accessories to go with it.
- Quality of the Australian wood was excellent, but we were misled into thinking the product was made in Australia; however when we saw the label after it was delivered, saying it was made in China - we were very disappointed, as we were looking for an Australian product
- No assembly was necessary

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading, Victoria
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Very happy with our purchase

published

Happy with our purchase. Staff were friendly and helpful and professional. Table suits our space perfectly and looks great. Thanks

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMaroochydore
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Michellem
MichellemMetropolitan Adelaide, SA

Everyone at the Marion store went out of their way to assist me. Great team!

published

Store easy and clean and tidy. Easy to move around the store
Product range is great
Quality is amazing
Haven’t done it yet

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMarion
Paul and Rhonda Lewis
Paul and Rhonda LewisMid North Coast, NSW

What a fantastic experience.

published

Gayanne and Halena are just fantastic Also the other girls at Coffs are very friendly. Will definitely be coming back.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCoffs Harbour
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kirsten
KirstenSydney, NSW
  • 2 reviews
  • 2 likes

Outstanding service

published

Great range of options in store. Could have bought a lot more. Staff were excellent when trying to decide what would work best in our tricky space and outstanding follow up when delivery became available during lockdown. Would definitely visit first up when looking to purchasing again.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Other Furniture Shops

 
 

0.0
(1,234)
Marianne
Marianne
  • 3 reviews

We love our pictures

published

We knew immediately we wanted the pictures on display. Helen placed our order which took (as advised) approximately 5 weeks to arrive. Communication was excellent and the product well packaged.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJindalee
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all

Perfect on trend storage solution

published

Love this cabinet. Beautiful design & quality. It does exactly what we purchased it for: A hidden charging station for all our family tech devices.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

We love our new dining table & chairs. Also our coffee & side tables.

published

Very satisfied in all aspects. Our order was also delivered earlier than expected. Which was very pleasing especially during a pandemic.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong NSW
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

ALAN E.
ALAN E.Greater Melbourne (Outer), VIC

Lovely furniture and delightful staff.

published

Alison in the store was absolutely amazing. Friendly, not pushy, very helpful and this made the purchase of 8 dinning chairs a happy experience. There were so many items I liked in the store but the chairs I purchased I knew the moment I tried them out, were what I was looking for. I will now always think of Alison and what a pleasure it was to buy these chairs that my friends and family will enjoy when visiting me.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNarre Warren Fountain Gate VICTORIA
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Sue
Sue
  • 2 reviews
  • 2 likes

Jude chair

published

A very comfortable chair for elderly who need back support. Perhaps a small /footstool with it would be good. Good images on line store. Adaptable and friendly pick up arrangements due to Covid restrictions. Easy assemblage. Thank you kindly.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Billd
BilldSouth East Queensland, QLD

Mixed

published

The store is ok, the staff ok, but the product that we purchased was really awkward to build and we were unaware that we would have to pay for delivery. The chair "Turner Reclining Chair' build instructions are confusing, small and without enough clarity. It took at least 2 hours for a product that cost $800. Never Again!

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee Qld
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Other Furniture Shops

 
 

0.0
(1,234)

Damaged unit, manager not interested

published
  • Thumbnail
Customer Service
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRutherford, NSW
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Page 1 of 133

Questions & Answers

Sylvia
Sylviaasked
NSW, Belrose

Why does the Store Manager continue to deceive and lie to customers? I am astounded that she is still in this role. A clear case of promoting people well beyond their capabilities. I would like feedback from the staff? How are you coping with incompetent management?

No answers
Janenem
Janenemasked
VIC, Northland

Why are the products expensive and soooo badly made

No answers
Christina F.
Christina F.asked
OZ Design Furniture

Hey l paid up front for anew lounge and it was delivered with stains. I need to return it as l paid for one without stains.

No answers
See all OZ Design Furniture questions

Get an answer from our members and OZ Design Furniture representatives

OZ Design Furniture

Details

Compare all 40 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(86)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 40 OZ Design Furniture
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.