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OZ Design Furniture
4.4 from 3,584 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (1,686)
  • Return Claim MadeYes (46) · No (1,691)
  • Warranty Claim MadeYes (24) · No (1,712)
  • Product Appearance As advertised (1,769) · Not as advertised
  • Shipping
    4.4 (160)
  • Customer Service
    4.7 (1,334)
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Jody McPherson

Jody McPhersonSouthwest, VIC

  • 2 reviews

Love my new furniture

published

Store were very helpful at time of purchase even though my product was delayed they kept me informed. Very happy with the quality of the furniture!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGeelong

Review collected in partnership with OZ Design Furniture

GaryandGae

GaryandGaeSydney Surrounds, NSW

  • 4 reviews

Nice product, good service

published

I completed initial research on the OZdesign website, then visited the Tuggerah store to confirm my selections. I switched my choice of chairs after seeing the options. Easy to navigate both online store and physical store. Products ordered and deposit paid. Initial delivery was estimated at 6 weeks, but products took 3 months. Regular phone calls from the store were received to keep me updated of anticipated delivery. Very happy with my new dining suite.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTuggerah NSW

Review collected in partnership with OZ Design Furniture

Leannem

LeannemGippsland, VIC

Exactly what I was after

published

Friendly helpful staff and easy collection of my order , chairs were well wrapped and packaged and staff loaded in the car for me very happy

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationNaree warren

Review collected in partnership with OZ Design Furniture

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Bea

BeaSydney, NSW

online ok customer service not helpful.

published

I ordered items 3 months ago and only 1 item has been delivered. I asked for a refund for non delivery and was told I could only get a store credit!
Quality of product very average.
Would not shop online or in store ever again. 4th month and still no delivery on outstanding items!!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
lotsoftravel

lotsoftravelGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Do not take returns

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceAs advertised
Anne E

Anne ESouthwest, VIC

  • 2 reviews

Customer service excellent.

published

Very pleased with our final choice of a hifi cabinet, and it was great to have a good variety from which to select.
The store completely repacked an off the floor cabinet for us, and had everything ready for us to drive in and pick up.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGeelong Gate Homemaker Centre

Review collected in partnership with OZ Design Furniture

Trevor

TrevorMid North Coast, NSW

  • 2 reviews

Beautiful furniture and Australian made..................

published

The store was very busy but the service we received was excellent. I liked that there was Australian made products to choose from.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbour NSW

Review collected in partnership with OZ Design Furniture

Great Service

published

Easy ordered 4 bar stools - they are top quality leather and so comfortable - easy to assemble. Great Service and met expectations

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale homeworld

Review collected in partnership with OZ Design Furniture

Rhiannon

Rhiannon

  • 2 reviews

Great service and amazing product

published

I called the store about the item I wanted, they advised it wasn’t in stock but had an order arriving next week and would put my name down for one. They promptly called me once it arrived and I arranged payment and collected the following week when I returned from holidays!
The service I received was fantastic right up to them helping me load it I can’t complain thank you so much xxx

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMornington

Review collected in partnership with OZ Design Furniture

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Sabrinal

SabrinalMetropolitan Adelaide, SA

Damaged product delivered

published

Not really satisfied with the fleur side table I purchased as it comes damaged, sides are cracked and splintered. Overall experience is average.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross, SA

Review collected in partnership with OZ Design Furniture

Excellent customer support

published

Furniture as expected. Great range of furniture very suitable for beachside living.
Quality was good. Store is set out well. Enjoyed the experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMornington
GailI

GailIMetropolitan Adelaide, SA

Love my new linen cushion and matching throw!

published

Purchased the cushion in store and the matching throw online in the same colour. Love the quality of the linen and it's beautiful colour. Very helpful in-store and online.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA

Review collected in partnership with OZ Design Furniture

Perfection

published

Orderded 8 pieces of furniture. From start to finish, customer service was outstanding!. Very professional, helpful and friendly staff. All furniture was in perfect condition upon delivery. I was regularly updated with covid delays, so I'm an extremely happy customer. Will definately buy again from this store, highly recommend :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationWest Gosford

Review collected in partnership with OZ Design Furniture

Great service

published

The staff are very helpful and kept us up to date about delivery of our dining chairs. Delivery was as promised and chairs were great.
Would buy from them again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn

Review collected in partnership with OZ Design Furniture

Emily

EmilySydney, NSW

  • 2 reviews

Love my new dining table

published

Online store support was great, confirmed that the table was in stock and that delivery would be in the week. Delivery and assembly of the furniture by the Oz Design team was very smooth and professional. Thank you for the great service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

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Nickc

NickcGreater Melbourne (Metropolitan), VIC

Dinning table

published

Customer service was great
Delivery drivers were on time and friendly
Got a great bargain
Products will look amazing in our new home

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Nice addition to our lounge room

published

We bought a lovely coffee table online. It was shipped in the time specified and we were able to collect it at our convenience. Great quality and good pricing

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

ShaeR

ShaeRHunter Region, NSW

Delayed shipping but good product

published

Shipping took 3 months for dining chairs but they have finally been received and are good quality and a stylish look

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Kangans

KangansSydney, NSW

Great customer service

published

Bought a mirrored coffee table quality is good Customer service was brilliant the staff really helped me to pick the right product

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn

Review collected in partnership with OZ Design Furniture

Christine

ChristineHunter Region, NSW

A beautiful piece of furniture for bedroom makeover

published

Huge range of occasional chairs, spoilt for choice! Easy to attach the legs, looks stylish and is super comfortable! Thanks Oz Design

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationKotara Home makers Centre

Review collected in partnership with OZ Design Furniture

Page 1 of 89
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Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(74)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

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