??!
1 photo
OZ Design Furniture

OZ Design Furniture (page 2 of 146)

Online store, Physical store
4.4 from 3,783 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (2,755)
  • Return Claim MadeYes · No (2,919)
  • Warranty Claim MadeYes (24) · No (2,879)
  • Product Appearance As advertised (1,791) · Not as advertised (351)
  • Shipping
    4.3 (187)
  • Customer Service
    4.7 (2,320)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Marie

MarieMetropolitan Adelaide, SA

Customer Service at its best

published

Having been in this store many times, I have had Holly take care of me each and every time. Nothing was too hard from getting stock at the back to ordering items in and also selling me floor stock. It’s service like this that makes me keep coming back. It’s her smile and easy going nature that’s the best.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationGepps Cross SA

Luv it!!!

published

, Oz Design is my go to store to buy quality furniture at a good price, but also a store I like to walk thru as I love to see everything you have on display. . Your range is great, you can see the quality, and the service is always exemplary, Stephanie looked after me really well. I have not had to assemble any product so cannot comment.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationNunawading Victoria
Leesap

LeesapMetropolitan Adelaide, SA

Fantastic!

published

The Store has lots of nice furniture
The Staff were always very happy & helpful
Particularly Holly I remember as being helpful
Thanks very much

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAdelaide Gepps Cross

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all

2 Matching Sofas - So Comfortable!

published

Lovely showroom . Staff are friendly and helpful. We are very happy with the quality of the products. No assembly required.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee

Review collected in partnership with OZ Design Furniture

Scotty

ScottySouth East Queensland, QLD

  • 2 reviews

Beautiful print. Suits our decor perfectly

published

Easy to deal with, clean tidy store. Staff were friendly and helpful. We purchased our print on Sale which was awesome

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMaroochydore Qld

Review collected in partnership with OZ Design Furniture

Shelleyp

ShelleypWide Bay-Burnett, QLD

Slow delivery And damaged

published

Staff very helpful when purchasing items. Then communication was not very good while waiting for my items to arrive. I purchased $8000 worth of furniture and it took almost 5months to get it (not good enough) finally received items and the dining table had a dent in it and we were told that’s acceptable damage as it’s in the under side of the table. I’m sorry, when you pay $1800 for a table, it should have no damage. Not happy!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMaroochydore

Review collected in partnership with OZ Design Furniture

Unhappy camper

Unhappy camperSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Bad business practice, treating customers with contempt

published

I will not deal with a business that will not allow cancellation when they cannot meet they're obligations and think it's acceptable to take a 30% admin fee when and if cancelling an order at the customers request. It is a reprehensible action !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

R Naidoo

R NaidooSydney, NSW

Recent Purchase

published

We were satisfied with the store personnel, and we're happy with the goods.
However, the delivery date was postponed a couple of times and we ended receiving the goods almost 6 months after the order was placed.
Further, your delivery men were rather uncooperative - lacking in customer service.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAuburn - Mega Mall

Review collected in partnership with OZ Design Furniture

Happy staff

published

Easy to deal with and helpfull on deciding on product
PRoducts ok
Assembly painstaking
Difficult to arrange pickup away from store but sales assistant ws flexible

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBendigo

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Shirleyp

ShirleypGreater Melbourne (Outer), VIC

Exactly what we were looking for .... and more!

published

Went in wanting a round table 120cm -came out with the table, nest of tables and a coffee table!!!! Were able to see different colour selections and other items in a different range to compare quality. Table was assembled on site for us. Packaging was left for us to dispose which would have been better to be taken away

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading Victoria

Review collected in partnership with OZ Design Furniture

Angelam

AngelamSouth East Queensland, QLD

Fantastic customer service over and above and beautiful choice of products

published

Enjoyed my shopping experience with Oz design. Plenty of choices for lounge styles. Love my coffee table and side table. The service I received was 5 stars, the owner went over and above to assist me with change of mind and followed up to see if I was happy

  • Thumbnail
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMaroochydore

Review collected in partnership with OZ Design Furniture

Great furniture

published

Good service in the store made our purchase easy. We did assemble the furniture ourselves but had no problems. We found plenty of choice in store and enjoy the shopping in store instead of online.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCoffs Harbour
Sally

SallyGreater Melbourne (Outer), VIC

  • 2 reviews

My gorgeous Sanur Cane Chair

published

I love the set up of this shop as they have beautiful displays of the funiture so it’s easy to imagine how it would look in your home As soon as I saw the Sanur Chair and table I knew it’s exactly what I was after I wanted a look to go with my Boho type style The girls were fantastic at the store and I was able to pay my items off Will definitely be back to shop here again

  • Thumbnail
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMornington Victoria 3931

Review collected in partnership with OZ Design Furniture

Sally Nichols

Sally NicholsHunter Region, NSW

  • 2 reviews

I love it!

published

I walked in saw this and loved it.
The staff were fantastic, I have an artwork I bought from Oz Design a year ago and I love that too. Your items are unique and I love that.

  • Thumbnail
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationKotara NSW

Review collected in partnership with OZ Design Furniture

Gayleenw

GayleenwSydney Surrounds, NSW

Great Purchase

published

The store and staff, especially Debbie were extremely helpful and professional. I was fitting out my new home with lounge and dining room furniture. Debbie was the key of making the right decisions on our purchase. Communication was great. I was kept informed from start to finish. I love my new furniture. I would thoroughly recommend Oz Design.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationWest Gosford NSW

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Deb

DebSydney, NSW

  • 2 reviews

Happy with purchase

published

Ordered on line was very easy way to shop as I knew what I needed & it was great oz design had just what I was looking for.( and was on sale!) Great customer service though I do enjoy shopping in store always well displayed items.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Yolanda R.

Yolanda R.Sydney, NSW

Love our new lounge.

published

Friendly service in store, great payment options available. Delivery, on time, helpful drivers and we are absolutely loving our lounge.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCaringbah

Fabulous table

published

Exsctly what we wanted with beautiful timber and perfect size, well priced and excellent service from a friendly store. Delivery was well organised and on time, Highly recommended!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with OZ Design Furniture

cheryl_paine

cheryl_paineSouth East Queensland, QLD

  • 2 reviews

Never Again

published

Waited 4 months won't shop again no contact 1 email will buy from shops who have stock on floor .If the staff had indicated when I placed my order that it was not in stock would have cancelled

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbor

Review collected in partnership with OZ Design Furniture

Tomislavm

TomislavmDarwin, NT

Overload! I wanted everything

published

The second I entered the store I was overwhelmed with how much was on offer. The store was decorated amazingly and the staff were super helpful and welcoming

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps x, sa

Review collected in partnership with OZ Design Furniture

Page 2 of 146
See all OZ Design Furniture reviews

Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(80)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.