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OZ Design Furniture

OZ Design Furniture (page 2 of 20)

Online store, Physical store
4.4 from 3,759 reviews · View Statistics

Reviews

  • Product Quality
    4.2 (363)
  • Return Claim MadeYes (34) · No (349)
  • Warranty Claim MadeYes (16) · No (366)
  • Product Appearance As advertised · Not as advertised (390)
  • Shipping
    2.8 (15)
  • Customer Service
    4.4 (328)
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Reviewer Photos & Videos

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Mia U.

Mia U.Sydney, NSW

  • 4 reviews
  • 3 likes

Love it! ❤️

published

Thanks to Sue for providing us a superb customer service when we purchased our dining table! The product itself is a Marwan 180x90 wooden dining table. It’s very beautiful with solid timber top and black metal legs. Assembling the legs is very easy. I love Oz design products, I would shop here again and again. Thank you :)

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAuburn NSW

Review collected in partnership with OZ Design Furniture

Sallyr

SallyrDarling Downs, QLD

Comfortable chairs

published

very happy with my chairs, I will purchase in this shop again
service was very good also and pick up was easy

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store Locationtoowoomba

Review collected in partnership with OZ Design Furniture

Lisau

LisauMid North Coast, NSW

Love my chairs

published

Although I love my chairs and enjoy the store customer service was terrible
When we bought the chairs the sales assistant was great
After care was really bad

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCoffs Harbour

Review collected in partnership with OZ Design Furniture

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Chris W

Chris WSouth East Queensland, QLD

Colour of furniture unsuitable

published

Whitewash colour unsuitable. Not close to matching coffee table already purchased. Large marks on top look like spill marks. Looks ugly.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationHelensvale Qld

Review collected in partnership with OZ Design Furniture

Shaunp

ShaunpGreater Melbourne (Inner), VIC

  • VIC
  • Verified customer

Great service

published

Great to have someone with time to show you around and have a passion what they do within the store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationPreston homemaker

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Great service, store personnel very helpful

published

I was very satisfied with quality. The delivery guys very professional. Lots of my family snd friends admired furniture purchased.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCaringbah

Review collected in partnership with OZ Design Furniture

Horrendous quality - no returns, be aware.

published

Purchased 6 Trilogy chairs online after viewing chairs in store. Waited 6 months for delivery to receive the chairs covered in defects and damage. We requested a refund which was refused and are now stuck with dealing with this company to find an alternate product of which we do not want as the quality is a joke.

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Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
Sueb

SuebGreater Melbourne (Outer), VIC

Wonderful, well built, bespoke!

published

Well designed, great personal assistance from staff and plenty of scope to create furniture to personal taste. AND Aussie made!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMornington Victoria

Review collected in partnership with OZ Design Furniture

Glad to finally have my stools

published

Store and staff at west gosford were were great especially the young girl. There is a small hole in the leather part of my stool though they took so long to come I’ll just live with it. Easy to assemble

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationWest gosford
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Annet

AnnetSydney, NSW

This is exactly what I was looking for.

published

Found the product I wanted easily when I walked in the store and it was exactly what I wanted. However I was on holidays at the time, so when I returned home I contacted my local Oz Design Store. The staff were extremely helpful and friendly and within a day the item was ready to be picked up. The quality is perfect. The only assembly was attaching the legs and it was easy to do.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCampbelltown NSW

Review collected in partnership with OZ Design Furniture

Sara

SaraSydney Surrounds, NSW

  • 2 reviews
  • 1 like

Well, well, well.

published

Bought a nest of tables that were on sale. The second table was missing so had to order them in. Went 3 times to pick up and finally got the tables on the 3rd time. Very surprised when they were round and not square!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationWest Gosford

Review collected in partnership with OZ Design Furniture

Dissatisfied

published
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Product Quality
Customer Service
Incentivised ReviewNo
Warranty Claim MadeYes
Product AppearanceNot as advertised
Lisa

Lisa Mid North Coast, NSW

Will only shop here

published

Not sure who our attendant was but we want we’d our lounge and our rug on the spot and she made it happen - she was amazing Thankyou

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCoffs Harbour

Review collected in partnership with OZ Design Furniture

The service was great but had to wait for our items that took about 2 months

published

The shop was fantastic love the items didn,t have to put them together which was great,I would shop there again :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store Locationport macquaire

Review collected in partnership with OZ Design Furniture

Ragini L.

Ragini L.Sydney, NSW

Stunning sofa set

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMoore Park

Review collected in partnership with OZ Design Furniture

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Ritaw

RitawMetropolitan Adelaide, SA

Love my purchases

published

I love the service from all staff they are very friendly and helpful. I am very happy with my purchases and will continue going back for more. The store is great highly recommend and most of all Australian. Thanks to all the staff for making my experience pleasurable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMarion SA

Review collected in partnership with OZ Design Furniture

Emilyh

EmilyhMetropolitan Adelaide, SA

Poor quality at huge expense

published
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Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationGepps Cross SA

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

So Frustrating to deal with OzDesign

published

I have to call every time despite call back promises.
One sales person very rude and challenging. Still no goods (25 Dec) after waiting 7 weeks.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised

Review collected in partnership with OZ Design Furniture

kimman

kimmanGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Awesome, Awesome, Awesome

published

After waiting an hour to be served by a competitor, it was a welcome relief to walk into the Northland store and spot the couch we had been searching for straight away. Even better, we were served immediately by a staff member who was friendly and helpful with our inquiries. We purchased the couch on the spot and it was delivered within two weeks. She could not have been more helpful. Even a follow up phone call on the Monday.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationNorhtland

Review collected in partnership with OZ Design Furniture

It looks great!

published

The service was great and the store was easy to navigate. I love my sideboard and it fits perfectly into my space.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationMornington

Review collected in partnership with OZ Design Furniture

Page 2 of 20
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Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(78)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

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