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OZ Design Furniture

OZ Design Furniture (page 2 of 94)

Online store, Physical store
4.4 from 3,783 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (1,785)
  • Return Claim MadeYes (50) · No (1,791)
  • Warranty Claim MadeYes (29) · No (1,811)
  • Product Appearance As advertised (1,874) · Not as advertised
  • Shipping
    4.3 (174)
  • Customer Service
    4.7 (1,415)
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Reviewer Photos & Videos

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Yolanda R.

Yolanda R.Sydney, NSW

Love our new lounge.

published

Friendly service in store, great payment options available. Delivery, on time, helpful drivers and we are absolutely loving our lounge.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCaringbah
cheryl_paine

cheryl_paineSouth East Queensland, QLD

  • 2 reviews

Never Again

published

Waited 4 months won't shop again no contact 1 email will buy from shops who have stock on floor .If the staff had indicated when I placed my order that it was not in stock would have cancelled

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCoffs Harbor

Review collected in partnership with OZ Design Furniture

Taking way too long to receive order!!

published

We are still waiting for part of our order. We never use this company again! The time it’s taking to receive our lounge is ridiculous. No updates along the way. We are the ones having to make contact for updates.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

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Janec

JanecSydney, NSW

This was not our 1st choice, but the best one!

published

Easy ,easy, easy. Our salesperson was terrific. We needed a lounge, quick. The salesperson was quick with our order. Efficient. He gave us correct delivery dates. And we sit comfortably on it now.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMoore Park

Review collected in partnership with OZ Design Furniture

Angelac

AngelacFadden 2904, ACT

I love this chair

published

I ordered this chair a couple months ago and was advised it would take a 8 weeks to come in. Timing was perfect, exactly as stated. The material is beautiful. The colour is perfect.
The chair is so good I will probably go back and purchase a matching footstool. I love going into the store and getting ideas for home. Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFyshwick, ACT

Review collected in partnership with OZ Design Furniture

melissaM

melissaM

  • 2 reviews

Great service, beautiful products

published

Lovely staff, beautiful products. So very happy with our purchase. Great range of products. Items look beautiful in their place at home

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Tony M

Tony MGreater Melbourne (Outer), VIC

Absolutely deceiving Sales Pitch

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationNorthland Preston
 Lyndy

Lyndy

  • 2 reviews

4 seater lounge /chaise + leather chair

published

We knew whereabouts of the store; the range of lounges and fabrics was very extensive. We are more than satisfied with both products, very comfortable, lovely fabric. No problem putting legs on chair.
Having to wait such a long time for the products’ delivery was a bit frustrating, particularly as it was manufactured in Melbourne. Overall though a good result.
Ahn was extremely helpful in store.

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMoore Park, NSW

Review collected in partnership with OZ Design Furniture

RobertL

RobertLSouth East Queensland, QLD

Wrong Chairs

published

We bought 12 chairs. When we picked them up after driving 1 1/4 hrs, the pickup labels were correct but when we got home two of the chairs were the wrong ones. We returned to pick-up the correct chairs.
The was no recompense

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationJindalee, pickup from MacGregor QLD

Review collected in partnership with OZ Design Furniture

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Maree

MareeSouth East Queensland, QLD

Comfortable & Quality Leather Dining Chairs

published

Purchased leather dining chairs on sale in November not delivered until February due to Covid. Extremely happy with the design, quality and comfort of the chairs.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHelensvale Qld

Review collected in partnership with OZ Design Furniture

Worth the wait

published

Searched for many months both online and in stores for the perfect coffee table set for our beachside retreat. Finally found a unique design at OzDesign, and although we had to wait a couple of months after placing the order it was well worth the wait.

Incentivised ReviewNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Jay K

Jay KHunter Region, NSW

Love the furniture but communication could be better

published

Store looks great and sales assistant on the day was very helpful with my quote. Purchased over the phone later that day. Was very easy. Unfortunately the furniture took a very long time to arrive. But worst of all the store was very poor at returning calls and responding to emails. I didn't get a call back when they said they would. And I didn't get a response to my email when I asked for clarification of my order's arrival and queried shipping. Because of this, delivery was delayed by another 2 weeks when I had already waited over 3 months for my furniture.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationRutherford

Review collected in partnership with OZ Design Furniture

Seamless process

published

After having viewed the pieces in store previously I was easily able to find what I wanted & order online.
Delivery was super quick too, I ordered on a Saturday & it was all delivered by the next Saturday.
LOVE LOVE LOVE the Hamptons Range, I have the hall table/console + the buffet and the quality of the products is amazing.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Sarah

SarahSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Love my new shoe bench!

published

It was the first time that I bough furniture without actually having seen it upfront, so I was very curious what the quality will be like. After a couple of weeks (I knew about the long wait time), I was able to pick up my bench and I love it. Great materials, really well assembled and definitely what was shown on the pictures!
Thank you OZ Design!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised

Review collected in partnership with OZ Design Furniture

Ashley

AshleySouth East Queensland, QLD

Excellent products and great customer service

published

The furniture is beautifully made and arrived exactly when we were told it would. The staff in the Fortitude Valley store were very accommodating particularly when changing our order and the customer service / claims team were fantastic in resolving a slight issue with one of the pieces. We are very happy - we have some beautiful furniture that feels and looks like it will stand the test of time.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationQld - Fortitude Valley

Review collected in partnership with OZ Design Furniture

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Tamih

TamihMetropolitan Adelaide, SA

Exellence. friendly, down to earth, helpful, no pressure or hard sell factor, just sensible help and great prices.

published

Store layout was easy to move around in - no crowded corners. Prices were clear and very attractive. Products were unique and quality was apparent.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMarion SA

Review collected in partnership with OZ Design Furniture

Rawson Table

published

Fantastic service in store, staff took the time to go over several tables so we could choose the most suitable one for our needs.
The table arrived without damage, easy to put together, the quality of the table and legs were high quality and I would highly recommend it.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFyshwick

Review collected in partnership with OZ Design Furniture

Angela

AngelaIllawarra, NSW

Excellent sales service

published

We purchased two prints and we are very happy with them and the service in the shop and communication when they were ready to be picked up. Looking forward to the rest of our order arriving.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationWollongong

Review collected in partnership with OZ Design Furniture

Mariew

MariewGreater Melbourne (Outer), VIC

The right look and the right price - super happy with this TV cabinet

published

The Mornington store is always so nicely presented and the staff very welcoming, there certainly is a great range of products to choose from - the hardest decision is choosing one of all the wonderful options. Our TV cabinet came already assembled which was an added bonus. We love it and the quality is great too

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMornington Vic

Review collected in partnership with OZ Design Furniture

Happy Customer

published

Happy with the customer service I received in store and really pleased with the fact we received our bar stools on time.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationNorthland, Victoria

Review collected in partnership with OZ Design Furniture

Page 2 of 94
See all OZ Design Furniture reviews

Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(80)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

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