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OZ Design Furniture
4.4 from 3,544 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (399)
  • Return Claim MadeYes (11) · No (397)
  • Warranty Claim MadeYes (8) · No (402)
  • Product Appearance As advertised (260) · Not as advertised (49)
  • Shipping
    3.9 (34)
  • Customer Service
    4.3 (325)
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Delivered more or less as promised

published

Delivery a little delayed relative to initial timetable, no doubt Covid related....blah.....blah....blah....blah to make up 20 words...seventeen words apparently so blah....blah....blah some more

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMornington
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Review collected in partnership with OZ Design Furniture

I love the cane wall decorations I got from Oz Design Furniture.

published

It was quite easy to navigate the store and the staff were helpful in explaining how the various wall decorations could be combined.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith, NSW

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Traceym

TraceymGreater Melbourne (Metropolitan), VIC

Good, quick service

published

Found the coffee table I had been looking for, in stock and easy pick up at rear of store. Did have to assemble myself which was easy enough to do but actually didn’t realise this until I went out back to pick it up. Sales person didn’t mention it.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationEssendon
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Review collected in partnership with OZ Design Furniture

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Good furniture

published

Good furniture at a reasonable price. Packaged securely and easy to assemble. Arranging the delivery was a quick and easy process. Communication during delivery could be improved. Had to arrange another delivery date because they were not able to deliver at time that was initially confirmed for.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

Review collected in partnership with OZ Design Furniture

Happy shopper

Happy shopperMetropolitan Adelaide, SA

  • 2 reviews

Sofa and dining setting purchase

published

We love the products at the Gepps Cross Store and the young woman who served us was very helpful. We are very happy with the dining setting and sofa that we purchased. Unfortunately upon arrival two of the dining chairs were damaged and had to be replaced. This issue was handled efficiently by the store. Our only disappointment was that we had paid extra for assembly and removal of packaging but when the replacement chairs arrived we were left with a huge box to dispose of and this was difficult for us.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGepps Cross SA
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Review collected in partnership with OZ Design Furniture

Disappointed with quality

published

I was very disappointed the quality of the sofa, it is not great. the arms are not solid and dent in when you lean on them, it is like cardboard. The legs are not secure and swivel around. I regret making this purchase and already thinking about selling this and getting a good quality couch from a proper furniture maker. My previous Italian made couch was far superior even after 25 years.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading
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Review collected in partnership with OZ Design Furniture

Great service

published

Purchase was not in stock but was made available as soon as possible. Staff service was very good they were so professional.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith NSW
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Very good

published

Good quality furniture at good prices. Damage to 1 item, full replacement offered. Will buy more furniture again when neede

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationPort Macquarie
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Review collected in partnership with OZ Design Furniture

The service was great but had to wait for our items that took about 2 months

published

The shop was fantastic love the items didn,t have to put them together which was great,I would shop there again :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store Locationport macquaire
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Review collected in partnership with OZ Design Furniture

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Joanl

JoanlGreater Melbourne (Outer), VIC

Great Range

published

Very satisfied with service as most helpful staff and varied range of products - bought lounge Suites, lamp, print, vases all co-ordinating.

Product Quality
Incentivised ReviewNo
Store LocationNunawading Victoria

Review collected in partnership with OZ Design Furniture

Beautiful entertainment unit

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationNorthland Vic
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Review collected in partnership with OZ Design Furniture

Daniel

DanielSouth East Queensland, QLD

  • 2 reviews

Good value framed canvas - poor courier service

published

Overall happy with the quality of the framed canvas considering the price. They use a cheap vinyl over the frame which saves on costs. Couriers Please are used to freight and it took 4 weeks to arrive from Sydney to Gold Coast.

Product Quality
Shipping
Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

The current times with covid just need more furniture on the floor, so you can see what you are ordering

published

I was satisfied with my table, but just ashame their wasn’t one on the floor to view, ordered blind which was abit disappointing

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTuggerah
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Review collected in partnership with OZ Design Furniture

ArielF

ArielFAustralian Capital Territory

Perfect Picture

published

This picture is as beautiful and impactful as it apears. Makes the perfect addition to my home. Small delay with shipping but worth the wait

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

Review collected in partnership with OZ Design Furniture

Great service

published

Great service, friendly helpful staff. Very satisfied with our purchase. Easy to assemble. Very satisfied with the quality of the products we bought

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKotara
See all answers

Review collected in partnership with OZ Design Furniture

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I love my round mango wood table

published

I visited the store during a sale and saw lots of great furniture. The table I bought is beautiful. Solid and well made it was assembled by the delivery men. When I noticed a chip on the leg customer service very efficiently responded to my email with a very satisfactory solution. Love the product and very impressed with the companies customer service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

Review collected in partnership with OZ Design Furniture

Great customer service from start to finish

published

product of good quality. Delay in delivery but out of anyone's control due to covid. Good customer service. No complaints.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store Locationgepps cross, sa
See all answers

Review collected in partnership with OZ Design Furniture

Betinam

BetinamSouth East Queensland, QLD

Furniture buying made simple.

published

The staff at Fortitude Valley were very helpful while we selected our new dinning room furniture. Delivery came earlier than promised and the product is amazing. We are very happy with our purchases.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationFortitude Valley, Qld
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Review collected in partnership with OZ Design Furniture

Whirly

WhirlySouth East Queensland, QLD

  • 2 reviews

Great quality and price

published

There was a great range of furniture to choose from. It did however take a long time to receive my purchase due to Covid. It was somewhat confusing on picking up my furniture from the warehouse and the lady at the Macgregor store was very abrupt asking if I had arranged to pick up. I did say that the Jindalee store had rung through. She went check and told me they had not. I thought this strange because I was standing in front of the Jindalee staff when they rang. The warehouse gentlemen were fantastic, very friendly and helpful.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee qld
See all answers

Review collected in partnership with OZ Design Furniture

SharonD

SharonDSydney, NSW

Great lounge

published

Waited quite awhile for the lounge to come into stock. Not sure if the delay was due to purchasing online.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
See all answers

Review collected in partnership with OZ Design Furniture

Page 1 of 27
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Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

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Details

Compare all 38 OZ Design Furniture
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  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(74)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

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