??!
1 photo
OZ Design Furniture
4.4 from 3,783 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (2,264)
  • Return Claim MadeYes (49) · No (2,264)
  • Warranty Claim MadeYes (31) · No (2,286)
  • Product Appearance As advertised (1,457) · Not as advertised (267)
  • Shipping
    4.7 (135)
  • Customer Service
    4.9 (1,923)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Reneem

ReneemMid North Coast, NSW

Brand new Australian made lounge - expect perfect quality? - wrong!!!!

published
Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Lizzym

LizzymGreater Melbourne (Outer), VIC

  • 2 reviews

Gorgeous piece!

published

I looked around for awhile for a buffet. I found the perfect piece at my local Oz Design store. Delivery was 3 weeks as promised and super cheap!

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Perfect for us

published

Easy to find exactly what I needed. Staff were helpful. Lounge was here on time, my 11 yr old son and I assembled it - easy peasy.

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Jodim

JodimSouth-Eastern Region, NSW

Excellent customer service, and love the cabinet !!

published

Amazing, friendly customer service team who were very helpful picking the right piece. Love the cabinet, great experience all round !

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Juliea

JulieaMetropolitan Adelaide, SA

Megs dining chairs

published

The salesperson was very helpful. They arrived earlier than we had anticipated. The chairs were even more impressive than in the store. We are looking forward to enjoying dining in them for many years.

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Kristina L

Kristina L

  • 2 reviews

Friendly helpful service

published

The range of products is good, top quality workmanship, it was easy to navigate the store, furniture came already assembled

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

The place I go for the right quality, style & price.

published

I ordered, the chairs arrived (quicker than expected), in perfect condition, easy to put together and the quality I know OzDesign has. I have bought a few big items from OzDesign and they are all items I will keep forever.

Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Friendly knowledgeable staff.

published

Very well laid out store with an extensive range without being too cluttered. Excellent to see that some products are manufactured in Australia. We had a slight hiccup with our 3.5 seater sofa - which had the wrong middle legs attached! But the store staff did their best to resolve this.

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Pipl

PiplGreater Melbourne (Metropolitan), VIC

Great table. Great staff

published

The staff at the Northland store were very helpful in choosing and physically getting my dining table. They gave me good advice about assembling iit, which was as easy as they said

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Karen May

Karen MayMid North Coast, NSW

Still thrilled with our purchase.

published

When I entered the store I had no intention of purchasing anything. I had been thinking about getting a display cabinet because I was sick of dusting the shelves. I looked at a darker colour unit & the friend I was with suggested the Mango Wood products. By the time we had left the store my girl friend had ordered a lounge & I had ordered the display cabinet, entertainment unit and coffee table in the Mango
wood range. it tooks about 5 months to arrive which was fine. It was delivered assembled and was in perfect condition. It has inspired me to 'autumn' clean my house and I admire it every time I walk through the lounge room. The store was well set out and the staff were very helpful. I couldn't be happier!

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Exactly what we wanted

published

Our framed picture is exactly what we needed for our sitting room, price was great and we received it very quickly. It was really well packaged as well.

Product Quality
Shipping
See all answers

Review collected in partnership with OZ Design Furniture

Smooth shopping experience from start to finish

published

The shop assistant was incredibly helpful, but not pushy. She went out of her way to meet my specific needs and our leather lounge suite was delivered as promised within 2 weeks. The delivery was spot on too. I couldn't be happier!

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Good product, customer service suboptimal

published

Waited 4 months to receive order, which was then missing an item. Scarce communication throughout process, and had to contact multiple times to chase missing item. Good product, but wouldn't shop again due to suboptimal service - not worth the hassle.

Product Quality
Shipping
See all answers

Review collected in partnership with OZ Design Furniture

LOVE IT!!!

published

Really impressed with the store, cleanliness, range of quality products and helpful staff. Minimal assembly that was simple to do.

Product Quality
Incentivised ReviewNo
See all answers

Review collected in partnership with OZ Design Furniture

Bahaa

BahaaGreater Melbourne (Metropolitan), VIC

Good furniture, reasonable price

published

There is a good variety, difficult to choose from the quality items on display. Easy to assemble although I hate assembly in general.

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Marie

MarieMetropolitan Adelaide, SA

Customer Service at its best

published

Having been in this store many times, I have had Holly take care of me each and every time. Nothing was too hard from getting stock at the back to ordering items in and also selling me floor stock. It’s service like this that makes me keep coming back. It’s her smile and easy going nature that’s the best.

Product Quality
Customer Service
See all answers

Luv it!!!

published

, Oz Design is my go to store to buy quality furniture at a good price, but also a store I like to walk thru as I love to see everything you have on display. . Your range is great, you can see the quality, and the service is always exemplary, Stephanie looked after me really well. I have not had to assemble any product so cannot comment.

Product Quality
Customer Service
See all answers
Debr

DebrSouth East Queensland, QLD

Stool not sealed now stained!

published

A drop that looks like oil has taken the colour out of one of the seats, clearly they were not sealed with anything and are very porous! Probably not the best for a stool. The store was professional and easy to deal with, just not happy with the product!

  • Thumbnail
  • Thumbnail
  • Thumbnail
Incentivised ReviewNo

Review collected in partnership with OZ Design Furniture

Leesap

LeesapMetropolitan Adelaide, SA

Fantastic!

published

The Store has lots of nice furniture
The Staff were always very happy & helpful
Particularly Holly I remember as being helpful
Thanks very much

Product Quality
Customer Service
See all answers

Review collected in partnership with OZ Design Furniture

2 Matching Sofas - So Comfortable!

published

Lovely showroom . Staff are friendly and helpful. We are very happy with the quality of the products. No assembly required.

Incentivised ReviewNo
Return Claim MadeNo
See all answers

Review collected in partnership with OZ Design Furniture

Page 1 of 139
See all OZ Design Furniture reviews

Questions & Answers

Jane Daffy

Jane Daffyasked

NSW, Rutherford

Just assembling my Padma glass top dining table and I can't work out how to affix the glass top to the base - can someone help with this please? Thank you.

No answers
Magfowl

Magfowlasked

OZ Design Furniture

Can anyone help me with how to make self closing drawers easier to open?

No answers
Hailey

Haileyasked

OZ Design Furniture

I have a dinning table and a console table, both in Blackwood. The surfaces have been damaged and are looking ugly. Is there anyway I can get the surface restored/ repaired? Thank you

No answers

Get an answer from our members and OZ Design Furniture representatives

Details

Compare all 38 OZ Design Furniture
OZ Design Furniture ACT, Fyshwick
  • Award Winner 2020

OZ Design Furniture ACT, Fyshwick

4.6
(80)
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedDining and SofasDining and SofasDining and SofasDining and Sofas
Compare all 38 OZ Design Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.