Helpful until paid
We had this company fit gates for us and we had plenty of problems. They responded to fix issues until paid and then the help stopped. The gates have been very problematic and I wouldn't recommend this company at all.
The Finishing Touch
The reviews I had read about Ozwest on other websites initially put us off using them, but they did come highly regarded by personal recommendation. We arranged a site visit and the sales guy went through our options. It’s fair to say Ozwest aren’t the cheapest but we were clear with our requirements and expectations.
We ordered a mix of glass and Aluminium railing panels, a little over fifty linear metres worth. The short lead time was impressive and the administration of our order was efficient and friendly while the project design was done quickly and accurately.
On the morning scheduled for installation we received a text advising us that the crew was on the way, they arrived on site early. We discussed and agreed the work to be done and they pointed out options. They worked efficiently, quietly (within reason) and tidied up after themselves leaving the whole area clean. In summary, the two guys performed well above expectations.
So, despite the some of the poor reviews we’re pleased with the positive outcome and would use them again. Ozwest performed well and now we have a fenced pool area that is compliant, attractive and exactly what we expected.
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