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OzCar

OzCar (page 3 of 61)

4.4 from 1,205 reviews

Reviews

4.4

1,205 reviews
5
(897)
4
(181)
3
(8)
2
(9)
1
(110)
  • Product Quality
    4.4 (355)
  • Return Claim MadeYes (16) · No (339)
  • Customer Service
    4.4 (347)
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Frank

FrankSydney, NSW

Manipulated!!

published

I walked in looking for a cheap car to run to and from work, their sales agent advised me to finance, told him I’m not able since I’m on visa and he said they’re able to make it happen, I just had to make a deposit and they’d get back to me in a day! 3 days later, no response and no communication! 2 weeks later I asked for a refund, 1 month and A week later, Still NO refund! They don’t communicate unless I call, they put you on hold until you give up, they promise to call back and never do!
My opinion of them now, ‘ They’ll say anything to get money out of you and they’ll do everything to avoid refunding you! Be careful dealing with these guys and avoid they pain they’ve caused me!

1 comment
OzCar
OzCar .OzCar
Anthony

AnthonySydney, NSW

Perfect service by Mark from Lansvale

published

Was looking to sell a car. Mark approached me and offered the smoothest sale I’ve ever done. I trusted him and he delivered. Fastest sale and didn’t stress. Very impressive

1 comment
OzCar
OzCar .OzCar

Hi Anthony, Thank you for leaving us an awesome review. We are thrilled to read that Mark our on site buyer showed you the Excellent and friendly Customer service that we here at OzCar pride ourselves in.

Colin Burke

Colin BurkeNgunnawal 2913, ACT

2.45pm

published

Best dealership
If you want good service go see Theo dom and Juliana. Amazing team from Campbelltown. Nothing a problem to minimise the purchasing pressures from this great team
Thank You OZCars
Campbelltown

1 comment
OzCar
OzCar .OzCar

Hi Colin, WOW what a fantastic review. The Campbelltown team are going to love reading this. thank you for giving us the opportunity to show you how great buying a car from OzCar can be. Happy Motoring

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David

David

  • 2 reviews

Good cars no problems

published

I have bought 2 cars from Oz Car and i have had a good experience buying both. Good service and good cars that have had no problems. I can recommend Oz Car from experience.

1 comment
OzCar
OzCar .OzCar

Hi David, thank you for coming back to us for the 2nd time and Thank you, for giving us the opportunity to show you how great buying a car from OzCar can be. Happy Motoring and see you at your first service

Caitlin

CaitlinNortheast, VIC

Amazing!!

published

Thank you to all the staff at OzCar Wodonga, Sam and the team were amazing in the purchase of my new Car,
They were there to answer all my questions or worries, looking forward to many adventures with our newest purchase

1 comment
OzCar
OzCar .OzCar

Hi Caitlin, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Wodonga can be. Happy Motoring and see you at your first service

kerrianne

kerrianneCentral West, NSW

Excellent Car

published

Two of my family members have bought a car through Oz Car Dubbo very happy , no dramas with the cars at all . Exceptional customer service . Highly recommended. It was an easy process and minus all the stress

1 comment
OzCar
OzCar .OzCar

Excellent Car

published

Very happy with the Excellent service provided by Sales Person , Paul...
Very friendy and acurate with all the facts and procedures involved with the sales ..we felt that he looked after us very well ..
Paul is a great asset to the OZCAR Company..

1 comment
OzCar
OzCar .OzCar
Helsy

HelsyGosford

Excellent service as usual

published

This is the third care I have purchased from OzCar very helpful staff ( thanks Paul )always willing to go that bit further. Keep up the good work happy to recommend you.

1 comment
OzCar
OzCar .OzCar

Great Car, just what I was after.

published

Great experience at Cardiff. All staff were friendly, professional and willing to help.
Came up with a good deal and did the deal.
Would recommend these people to anybody looking for a good car and great service from a dealer.

1 comment
OzCar
OzCar .OzCar

Hi Warren, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Cardiff can be. Happy Motoring and see you at your first service

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Awesome servic3

published

Great experience ....the guys down at Oz cars Penrith were great....just got an approval for our KIA CARNIVAL 2017 model....they gave us a KIA CARNIVAL 2017 as a courtesy car while we waited a couple of days for our approval....these guys down at Penrith were just fantastic so far they have backed up everything they promised....now I have recommended my brother in law t o go through the same dealership.....Thank you Penrith Oz cars for a great and reliable experience....

1 comment
OzCar
OzCar .OzCar

Hi Moses, WOW what a fantastic review. The Penrith team are going to love reading this. thank you for giving us the opportunity to show you how great buying a car from OzCar can be. Happy Motoring and see you at your first service

Friendly service and good deal

published

Had a great experience at Lansvale. Went in to look at our options as we were still deciding whether to upgrade now or wait another 6 months. They had a great variety of cars for us to look at and were easily able to answer all of my questions about each car. We found the car we had wanted for a little while but it was just a bit out of our budget. They were able to work with us to get it to where we were comfortable with proceeding.

1 comment
OzCar
OzCar .OzCar
Sandra

SandraHunter Region, NSW

Want a good deal OZ CARS at Cardiff are the best staff, ive meet in years and I've meet a lot.

published

Absolutely brilliant loved it. Staff were happy friendly and helpful tried a few car's but had my eye on one received a good trade and a very food deal. Yaaaaaaaaaaay

3 comments
OzCar
OzCar .OzCar
Sandra
Sandra

When is my 1st service. Sandra Durham

OzCar
OzCar .OzCar

Hi Sandra, please contact our customer relations on 13 69 22 and they will be able to assist you.,

Rachel

RachelSydney, NSW

Post Buying Service

published

I am very impressed with the post buying service I have received since buying my car. I have dealt predominantly with Andrew at Wyoming and he has been excellent, he has been friendly, helpful and reliable. I had to get a camera fitted and book in for a service, Andrew was easy to contact and always got back to me when he said he would. I am very happy with my purchase and very happy with service I am receiving.

1 comment
OzCar
OzCar .OzCar
tania

tania

  • 2 reviews

they offer services but don't provide it

published

they are only interested in doing business with people that are ready to sign
on their web site they offer a finance assessment, i sent everything they asked for but they are too busy to look at it
i followed up twice and that was all i get told, --- don't offer a service if you cannot up hold it

2 comments
OzCar
OzCar .OzCar
tania
tania

of course there would be no record, cause the person that promised twice to do it, did not do it
i have the back up info and call logs following up my complaint

Great place to buy a car

published

Very friendly staff, very knowledgeable on all makes and models and very willing to negotiate, Lucky and Jacob couldn't do enough for us, would definitely recommend Ozcars, Terry and Kym Boyko

1 comment
OzCar
OzCar .OzCar

Hi Terry B, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Cardiff can be. Happy Motoring and see you at your first service

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Perfect sales man ... Jacob

published

Great sales man ,very helpful still keeps in contact make sure every think is going ok with the car and made sure to contact him if there any questions about the car ect .... So I would give oz cars a 10/10 or more for there service... Jacob was the sale man name ....

1 comment
OzCar
OzCar .OzCar
Christina G.

Christina G.Sydney, NSW

New car for me

published

Went to the Central coast to bring my daughter home and a car too!..Paul and Daniel from Gosford were very good..things were done quickly and they even brought my car to me (40 min drive)..LOVE my Hyundai Imax

1 comment
OzCar
OzCar .OzCar

Hi Christina, WOW the Gosford yard went above and beyond again. Thank you, for giving us the opportunity to show you how great buying a car from OzCar Gosford can be. Happy Motoring and see you at your first service

Eddie

EddieSydney, NSW

  • Verified customer

Disappointing

published

I was told I would get a $100 refund after cause $100 deposit was required upon application, it has been second week in the running and still waiting! sent 4 emails in total, called three times and it rings out, no one gets back to you and emails never reply! Seems their quick to make a quick buck not willing to get back and return funds they said they would. Still waiting to this very moment for my refund!

1 comment
OzCar
OzCar .OzCar

Hi Eddie, please contact our Customer Relations to arrange your refund of deposit. 136922

Stuart

StuartSydney Surrounds, NSW

Thank you

published

Andrew the sales person was very helpful. The whole team was understanding. The car I purchased was the one I chose there was know pressure to buy. The whole team I dealt with was understanding. Cheers.

1 comment
OzCar
OzCar .OzCar

Hi Stuart, Thank you, for giving us the opportunity to show you how great buying a car from OzCar Gosford can be. Happy Motoring and see you at your first service

Love my car. OzCar North Gosford were knowledgeable, helpful and non-pressuring.

published

Went onto the lot for a look see, and as I wanted a manual car there were only 2 possibilities on-site. Paul and Andrew checked other Ozcar sites and found a good possibility at Campbelltown, which could be in Gosford the next day. My Ford Focus is low mileage, spotless, a post purchase official inspection showed that it is sound all round, and Paul, Andrew and Daniel made the entire transaction / interaction a good experience. They may remember me as the customer who kept saying "but this is too easy".

1 comment
OzCar
OzCar .OzCar

Hi Carhappy, Thank you for taking the time to share your experience. The Gosford Team are pleased to hear that they were able to assist you with your recent purchase. Enjoy your new vehicle! See you at your first service and Happy Motoring

Page 3 of 61
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Questions & Answers

melanie

melanieasked

Bought a rav4 GX 2017 model, 4months ago at oscar newscastle only to find out that they charged me top dollars and over price, with the price of 27k. I tried to have it value and want to trade it in for smaller car and was told the value of the car is 16 to 17k..and can sell it privately for 21k..wish I can just return this car to ozcar. Salesman very pushy and only care about how much money they can make and don't value customer..but before the rav 4 they sold me jeep renegade which is a lemon and return it back will never deal with them anymore overpriced and corrupt.

No answers
janus

janusasked

I bought a lancer XLS from one of your branches, upon researching about Lancers I found out that the lancer you sold me has all the specs and features of the base model ES sport and not of an XLS, which means I paid a high price to a car which is supposed to be a low price, I was so much disappointed. please be honest to your customers,the money we are paying is a hard earned.

1 answer
OzCar
OzCar .OzCar

HI Janus, please contact our customer relations for further assistance 13 69 22

Tiana S

Tiana Sasked

Who do I contact in regards to a Esanda Finance deal done at OzCar (Australian Fleet sales at the time) in Dubbo.
I am seeking a refund for the Shortfall insurance I was charged as listed on my contract

2 answers
Tiana S
Tiana S

Furthermore, I think its highly questionable by todays standards in light of the recent Royal Commission, that in April 2015 a 25 year old casual worker could be sold Esanda car finance at OzCar with a 17.44% interest rate. Am looking to seek further advice from the Financial Ombudsman.

Fired Up
Fired Up

What did Esanda say?

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