Reviewer Photos & Videos
Buying a car
I recently bought a car from Ozcar Cardiff and am very satisfied with the way they handled the deal. My contact was with Jacob Boyd and he was very efficient and at the same time friendly. I traded in my old car for a newer one. I am very happy with it and all that was promised has been given. I am looking forward to dealing with them in the future i.e. servicing etc. For me it has been a positive experience. If asked I would recommend anyone to this dealership.
21st century upgrade...
I traded a 20 yr old ford up to a 2016 Subaru. Staff at oz car Campbelltown were really helpful and made sure I was totally happy with my purchase.
It took roughly 5 hours of their time. Then they arranged finance that day.. The car was detailed and ready for pickup the next day.
Poor quality vehicle and worse attitude to fixing it
Bought a car from Ozcar Campbelltown
Was particularly interested in a price buyback guarantee verbally offered by the Seng the salesman. My car has bald rear tyres, has a steering wheel falling apart, rusted out wheels and underbody components and the front of the vehicle has been in a smash of some sort as panels dont align, paint overspray everywhere and guess what? That buyback guarantee doesn't exist. Avoid this place and the headaches that go with it.
Bought a car off [name removed] from Granville, now he is working at Campbelltown. Promised an additional 3 months rego, as I only had 1 month on the new vehicle. Never eventuated. Just a liar. Would NEVER recommend or buy a vehicle from there again. [name removed] is a liar and con.
Cannot search cars without personal details.
I tried searching online and I tried online chat. There is no way at all to search cars without providing all my personal details.
I cannot perform a basic search or chat without providing my email, phone number & address.
I want to look at your cars, not be mined for data.
Smooth process and friendly staff!
Sent our application Saturday and got the car on Friday. The staff helped us chose a car suitable for a family but works on our budget. They did everything to have our application approved and gave us a good car above our expectations. A huge variety of cars to choose from! A car paradise!
Amazing Service with Friendly Staff
Shout out to George and his staff down at Lansvale Ozcar for looking after my wife and I, we got 2 awesome vehicles and we loved the service we recieved. A special mention to Chey in Fiance who pushed for us and made sure we walked out with what we wanted, The team in Lansvale def goes above and beyond we are so happy we went with Ozcars - Lansvale they are professional and knows how to keep their customers happy - Kosipeli & Rowena
Above and Beyond
Id like to express my thanks to Zac at Campbelltown Ozcar he went above and beyond for me with a service and then a major belt change.
Not only was Zac professional and a pleasure to deal with but he always kept me informed about every move he made and the price was less then first quoted.
I’m extremely happy with the service I received and would recommend him to family and friends for any vehicle servicing needed.
Thanks again Zac.
Abysmal Customer Service
I was sold a faulty vehicle which is now leaking water and the inside of my car smells horrendous, mouldy and wet after all the rainfall we've experienced throughout Sydney. When I contacted the dealership to resolve the issue the sales representatives were refusing to transfer me to the salesperson who sold it to me and wanted to charge me an excess fee to have a diagnostic test run on my vehicle when its still under warranty. Absoultely disgusting and an embarrassing approach to handling a customer complaint and complete lack of professionalism. Will be contacting FairTrading as OzCar seem to be avoiding responsibility and show no care in helping in any way possible.
Questions & Answers
Bought a rav4 GX 2017 model, 4months ago at oscar newscastle only to find out that they charged me top dollars and over price, with the price of 27k. I tried to have it value and want to trade it in for smaller car and was told the value of the car is 16 to 17k..and can sell it privately for 21k..wish I can just return this car to ozcar. Salesman very pushy and only care about how much money they can make and don't value customer..but before the rav 4 they sold me jeep renegade which is a lemon and return it back will never deal with them anymore overpriced and corrupt.
I bought a lancer XLS from one of your branches, upon researching about Lancers I found out that the lancer you sold me has all the specs and features of the base model ES sport and not of an XLS, which means I paid a high price to a car which is supposed to be a low price, I was so much disappointed. please be honest to your customers,the money we are paying is a hard earned.
HI Janus, please contact our customer relations for further assistance 13 69 22
Who do I contact in regards to a Esanda Finance deal done at OzCar (Australian Fleet sales at the time) in Dubbo.
I am seeking a refund for the Shortfall insurance I was charged as listed on my contract
Furthermore, I think its highly questionable by todays standards in light of the recent Royal Commission, that in April 2015 a 25 year old casual worker could be sold Esanda car finance at OzCar with a 17.44% interest rate. Am looking to seek further advice from the Financial Ombudsman.
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