??!
1 photo
OzGameShop

OzGameShop (page 2 of 97)

4.4 from 1,938 reviews · View Statistics

Reviews

  • Product Quality
    3.4 (131)
  • Return Claim MadeYes (17) · No (130)
  • Shipping
    2.7 (134)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Shipped by a slow moving floatation device

published

I'm never shopping on this site again. Paid express shipping and hasn't even been processed it's been 13 days and now received an email it will take almost a month. Unacceptable.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Lisa

LisaMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Don't be fooled!

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
The GMan

The GManSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

So bad they could be considered a Scam

published

Ordered from these guys and order never turns up. Spoke to them numerous times to be told it's been delayed by Covid, give it more time. After nearly 2 months they said they would give me a refund. I will have to wait and see if I do get a refund. They have constantly been advertising Christmas gifts - but they can't actually deliver them on time. Company is based in the UK and they call themselves the Ozgameshop. Beware, you may never get your item and you certainly won't it in time unless you order at least 3 months in advance. It is also cheaper to go elsewhere, they are getting expensive.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Toys & Game Shops

Find out how OzGameShop compares to other Toys & Game Shops

Know better, choose better.

Compare all
Not from Melbourne

Not from Melbourne Greater Melbourne (Outer), VIC

claiming here you are not from Melb, but give a Melb address on your page.

published

Here is a screen shot of your home page with your Melbourne address... but you are telling customers on here you are not in Australia..... go figure!!!!!

  • Thumbnail
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
George D

George DAdelaide

  • 23 reviews
  • 19 likes

Never buy here ! Be warned

published

Ordered a zippo lighter from here that never arrived and i told them that and i was told i had to wait 4 weeks as the Royal post wouldnt accept lost post till then . The problem is i live in Australia not England. So i waited and then contacted them again they wanted me to sign a form which i did then they said i had provided them the wrong address but the email confirmation states my address . They tried everything not to refund me so i had to contact paypal with all of the emails and finally 6 weeks later i got refunded. I warn everyone not to buy through this company they are scammers and fraudsters

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Awful customer Service

published

The customer service for this website is awful. They did not respond to most of my emails. The only upside is that my products *finally* arrived. WILL NOT be using them again.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
sk8rmum

sk8rmumPerth, WA

  • 3 reviews
  • 6 likes

Slow Delivery

published

Like many others I purchased from these guys thinking I was ordering from Australia, they are saying it's clear they're UK based but based on how many others say they feel mislead that's obviously not true (they're called ozgameshop ffs). Like many other reviews I purchased express shipping thinking it was from Australia and would arrive fast but this wasn't true at all and with no tracking there's no way of telling how far away it is. Annoying company

Edit: turns out after 2 weeks my item hasn't even been dispatched yet, how's that for "Express" shipping

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Alex A.

Alex A.Greater Melbourne (Metropolitan), VIC

Got resealed packs

published

Bought three boxes of duel overload yugioh cards and didn’t pull a single rare card. Had to have been resealed.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Ellie

Ellie

  • 2 reviews
  • 1 like

Don't bother

published

How this place has so many good reviews is beyond me.

Disorganised. Didn't even have half the stock I paid for. Still waiting for me delivery a month later but they don't give you tracking number.

Not worth the headache

Shipping
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Toys & Game Shops

Find out how OzGameShop compares to other Toys & Game Shops

Know better, choose better.

Compare all
ariissleeping

ariissleepingHobart, TAS

  • Verified customer

Non Australian company, instead UK.

published

Shipping time took longer but arrived eventually, got very cheap pricing on some rackets. Company seems to be UK based which explains the longer shipping time. However, the pricing was very cheap for the product I bought (2x Yonex Voltric Lite) and was well worth the wait, considering I essentially got two for one.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Don’t even bother wasting your time.

published

Placed an order and it never arrived. After waiting over 5 weeks I asked for a refund. Nothing ever arrived.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

Too Slow Delivery.

published

Fooled into thinking the shop is based in Australia.
Ordered item 13 days ago. Received email notification 8 days after order to learn it was only just despatched. Directed to their website to find item will be despatched even later, in a future date which is very concerning. Based on the other reviews, sounds like many other experiencing the same issue.
Big ecommerce fail.

Shipping
Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!

Product never arrived.

published

Order a product, and it has been more than 30 business days, and the product did not arrive when it stated to arrive within 7-10 business days. Absolutely disappointing. Furthermore, product had no tracking code, so it was just a waiting game with no assurance. Would definitely not recommend any purchase from this website.

Product Quality
Shipping
See all answers
1 comment
OzGameShop
Dan R.OzGameShop

HI there, we are sorry that your order hasn't arrived. Can you please get in touch with our customer service team via the contact form or live-chat on our website to arrange a refund or replacement? - Anna

Similar opinion? Write a review on ProductReview.com.au!
I.P

I.PMelbourne

  • 2 reviews
  • 9 likes

Scam, not based in Australia

published

This business is a scam! Do not waste your money. They are based overseas, whereas the website has designed to look like local. Paid for Express and it's been a month but no sign of postage. I believe the positive reviews are fake so please don't waste your time and money.

Incentivised ReviewNo
1 comment
OzGameShop
Dan R.OzGameShop
Similar opinion? Write a review on ProductReview.com.au!

Extremely late delivery

published

I chose express post and my item arrived 13 days after I ordered it. The package had no sign of express post labelling and they could not provide me with tracking information even though all express post services from auspost come with tracking data. The product was what i was after but i should’ve ordered elsewhere because the service was very disappointing.

Shipping
Incentivised ReviewNo
1 comment
OzGameShop
Dan R.OzGameShop
Similar opinion? Write a review on ProductReview.com.au!
Toys & Game Shops

Find out how OzGameShop compares to other Toys & Game Shops

Know better, choose better.

Compare all

Would give them a 0 if possible

published

I recently brought 2 got-cha watches, they took ages to come despite express post and now 1 watch isn't working however their returns team are an absolute nightmare to deal with it! 3 days of emails and they still haven't give me a return address plus they are saying that they have to then test it and if its found not to be faulty then they won't replace it, so I can already see what they're going to say before I've even returned it. Will never, ever deal with them again!

Product Quality
Shipping
Incentivised ReviewNo
1 comment
OzGameShop
Dan R.OzGameShop
Similar opinion? Write a review on ProductReview.com.au!
Double Drop

Double DropGreater Melbourne (Metropolitan), VIC

Misleading website and practices - not based in Australia, incredibly slow delivery and no Aus support

published
Incentivised ReviewNo
Return Claim MadeNo
1 comment
OzGameShop
Dan R.OzGameShop
Similar opinion? Write a review on ProductReview.com.au!
Goran A.

Goran A.South East Queensland, QLD

Excellent experience

published

I dont usually review but have to set the record straight. Wizard of oz is not from australia. I assumed these guys are but thats my mistake. Than these reviews kept my heart unstill for a week. Now that it arrived i can say AAA shop. Great prices, communication and packaging. Also if it doesnt say "tracking provided," guess what...

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Jason M.

Jason M.Sydney, NSW

Legitimate business - Dreadful delivery times

published

The buying experience is perfectly fine, and their service is good, but beware.. especially during the COVID pandemic period. They are based in the UK and your order from these guys can take painfully long to arrive. Mine arrived (in Sydney) 23 days after dispatch. There’s no tracking so it becomes one long guessing game on your parcel‘s whereabouts.
They are a legit online retailer and do offer quality products, but please don’t be in any rush for your delivery. Just sit tight.. and wait... and pray that it’s not lost in transit.

Product Quality
Shipping
See all answers
Similar opinion? Write a review on ProductReview.com.au!

OVERSEAS company posing as Australian

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
OzGameShop
Dan R.OzGameShop
Similar opinion? Write a review on ProductReview.com.au!
Page 2 of 97
See all OzGameShop reviews

Questions & Answers

Chu

Chuasked

Hi i received the order in excellent condition and faster than expected. But there’s s defect of the product which is not your fault. But i’m disappointed because when i tried to contact i just get failed capcha which is not existing
Tien

No answers
Alison W.

Alison W.asked

Hi OzGamesShop

Recently tried to use your contact form on mobile and laptop but each time the send button is pressed it says the 'captcha failed'. There was no captcha. That makes it incredibly difficult to contact you and feeds into the belief that the company does not care about its customers, especially those in Australia.

If, by chance you do read this, here are my questions:

1. Do the watches come with batteries?
2. Are the prices in Australian dollars? This fact should be on every screen of the shop and at least in the cart screen.
3. Is the watch (Timex T46681) Australian stock?

Hoping you will exceed my low expectations and respond.

Thank you.

1 answer
George D
George D

I wouldnt order from them as i never received my order. I cant tell you the details on their products . I just wouldn't buy from them again and no they dont care about customers at all

Ace S.

Ace S.asked

Hi just wondering is ozgameshop in AUD?

No answers
See all OzGameShop questions

Get an answer from our members and OzGameShop representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.