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OzHead

OzHead

4.6 from 12 reviews · View Statistics
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Reviews

4.6
12 reviews
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    Bea51
    Bea51SYDNEY
    • 8 reviews
    • 14 likes

    Wow!!

    published
    OzHead
    Dalma H.OzHead

    Thank you so much for that lovely review :) I hope your daughter had a wonderful birthday. I'm so happy she got it in time.

    Bea51
    Bea51

    My daughter is loving her straightner! Thanks once again

    OzHead
    Dalma H.OzHead
    Natalie76
    Natalie76AU
    • 2 reviews
    • 1 like

    Exceptional Customer Service from Dave at OzHead

    published
    OzHead
    Dalma H.OzHead

    Excellent Customer Service

    published

    We have two hair straighteners and one decided to "pack it in" after about 15 months. When I called regarding a replacement straightener, the conversation lasted about 2 mins - I only needed to give a very brief explanation of what was wrong and the Ozhead team said, "Sorry it's not working, we'll post a new one out to you today". Fantastic and hassle free customer service. Thanks.

    Nicole Taylor
    Nicole TaylorGreater Melbourne (Inner), VIC
    • 19 reviews
    • 7 likes

    And they walk the talk!

    published

    After two years of being totally thrilled with my OzHead straightener, it died. I sent it back to OzHead, and with no fuss, no delay, and no arguments was sent a replacement.
    I cannot recommend the product or company highly enough.
    I initially purchased the goody box and the hair-dryer still makes me feel happy to use, and has not missed a beat.
    The straightener works perfectly and the results stay. I love the cord length!

    OzHead
    Dalma H.OzHead

    :) Thank you so much for your lovely review Nicile.

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    jakirap
    jakirapMelbourne

    Great customer service

    published
    OzHead
    Dalma H.OzHead
    jakirap
    jakirap
    LL
    LLGreater Melbourne (Inner), VIC
    • 4 reviews

    Great products....excellent service.

    published

    I purchased a hair straightener and a hair dryer from OzHead. Both excellent products. The hair straightener had to be returned and it was replaced immediately...service was friendly and efficient. All made very easy. Thanks so much!! I highly recommend OzHead.
    Thanks also for the cute little rabbit. Really nice touch.

    MeegsJ
    MeegsJSydney

    Fab customer service

    published

    I had my OzHead straightener for a year without any issues. It worked just as well as my GHD at a lesser cost. (GHD died just shy of 2 years without daily use)

    Anyway I never previously wrote a review but now feel compelled to. On the weekend my straightener started playing up. I emailed the company and within Monday morning a new straightener was in the mail. Most companies make it so hard to claim warranty. Not OzHead. The experience was amazing.

    Thanks OZhead
    Does the job for less, amazing customer service

    bronti
    brontilaunceston

    amazing customer service

    published

    I have had a wonderful experience with oz head! When I first ordered my straightener it was here the next morning and came with a cute bunny rabbit teddy! I did have an issue with the vibrating not working and then the straightener stopped working. As it was still in warranty, I sent an email and it was so easy they sent out a new one straight away and even with the return post bag in it so I didn't even have to pay a return post. So caring and professional. So happy with my oz head, I love that you can adjust the heat unlike ghd or diva! Wonderful Australian product. I love it!

    Thank you for being awesome!
    I love everything about , stylish, light, adjustable temp. great aussie product!

    Aneta
    Aneta
    • 2 reviews
    • 3 likes

    Excellent Customer Service - Straightener not that great...

    published
    OzHead
    Dalma H.OzHead
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    anne
    anneSydney, NSW
    • 3 reviews
    • 1 like

    Wonderful customer service

    published

    I could not remember when I purchased this straightener and of course could not find my receipt.
    Last week it stopped working and I emailed ozhead to see if it was still under warranty. Next day I was instructed to send it back for review as it was still under warranty. Within 3 days I received brand new updated model in post.
    3 year warranty. Australian company - no fuss replacement

    sally885
    sally885AU
    • 4 reviews
    • 1 like

    Excellent service

    published

    I am ecstatic with my straightener! And what a great customer service, ordered on Thursday, arrived Monday (during the crazy Christmas period as well) and I loved the free gifts :-) I wouldn't hesitate to recommend this company. Thanks so much for providing quality products and service, it is very refreshing :-)
    great product, excellent service

    Superb warranty!!

    published

    Hi Guys,
    Just want to the thank the team at Oz Head. I had been having issues with the heating on my hairstraightener. The team at Oz Head answered my emails promptly and within less than a week (after sending my old hair straightener back to OZ Head), I had a brand new hairstraightner waiting for me at my very door step.

    Despite having issues with my old straightner, I do love the product :) And I thoroughly recommend for all those considering purchasing a hairstraightner to look into buying one from OZ Head.

    Kind Regards

    Rochelle
    Superb warranty service!!!

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