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OzHead MKIII
TraceyGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Not as good as hoped
I purchased 1 of these as a friend recommended it. I've used it a number of times now and am not impressed at all so will be going back to my GHD as this is much better
S AndoGreater Melbourne (Metropolitan), VIC
- 3 reviews
- Verified purchase
Disappointed
My next straightener will be a GHD.
I have used Ozhead for about 9 years and I’m sad to say the product and the service have both gone downhill! All the straighteners I have purchased since my first review on here in September 2013 have not outlasted the warranty and have had to be replaced.
Again I purchased 2 new Red straighteners in August last year (2018) because they initially were a quality item and are half the price of a decent GHD. I was hopeful that any updated straighteners would have had the previous issues identified and resolve...
Read mored. I gave one to my daughter and one for me. I don’t use them daily, perhaps once or twice a week to fully straighten my curly hair. In December the cord connection to the straightener became faulty and stopped working. I emailed Ozhead and explained the issue and they said to return my straightener and once they had received it they would send a replacement to me.Purchased in August 2018 at Ozhead website for $205.00.
1 comment
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LovemyhomeAdelaide
- 7 reviews
- 6 likes
Didn't work for us
My daughter wanted an expensive hair straightener for a change from the cheaper ones we had used in the past. We decided on the OzHead after seeing the great reviews here. Unfortunately the product did not heat up adequately, and consequently did not straighten hair. I have very thin, fine hair and my daughter has medium thickness. It did not work for either of us. When I contact customer support, I was simply told to return it, at my own cost. That is not great customer service. Luckily I paid with Paypal, and so was able to claim the return s...
Read morehipping cost via Paypal's Refunded Returns service. If you are planning on buying this product, please use Paypal unless you are prepared to pay for return shipping in case you have any issues or future warranty claims.1 comment
Dalma H.OzHead
Can you drop me a Pm who you spoke to? We actually always cover the cost of returns for anything that's faulty. The only time we ask a customer to cover the cost of a return postage if its for a chang...
Read moree-of-mind and we still return 100% of what we received and don't charge any kind of re-stocking fee or return postage like a lot of other companies. I look forward to hearing from you so that we can be sure that doesn't happen again :) Sorry for any mis-understanding.
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Amber K
- 2 reviews
- Verified purchase
Hair gets caught and is not straightening well
Hi, I received my straighteners a few weeks ago and have used it a few times, I find my hair gets caught in the edge of the plate and it doesn't straighten overly well. I have fine curly hair and dry it off before straightening. I also find it is not overly hot, My 10 year old GHD still is working better (and I am in no way a GHD only person). I am wondering if it has a fault. I tried emailing through the website but it wouldn't allow me too.
Mary0000Canberra Central 2602, ACT
- 12 reviews
- 8 likes
Not so Great
Bought this after reading positive reviews. Unfortunately for me, it hasn't been very good. My GHD, which my daughter now uses all the time, is far better. The OzHead takes longer to straighten my hair, the straightener becomes so hot it easily burns your fingers and ears and I have no idea what the vibration is supposed to achieve it didn't do a thing for me. In comparison when I use my GHD my hair is shinier and smoother and it doesn't become so extremely hot on the outside. On the positive side, they did send my out a free one after sending me the incorrect colour ordered, which was unexpected and very nice.
- Verified purchase
Not hot enough for my hair
17.5.17 Unfortunately this straightener doesn't do a good job on my hair even at the top temperature and using tiny sections of hair. I used the serum they sent but with this straightener my hair is all plumped out again the next day.
I ordered it on 25.4.17 but it didn't arrive for about 10 working days. I have left a message on the 1800 694 323 number which went to the message bank of someone named Dave.
4 comments
Dalma H.OzHead
Hi Claire, Crikey - I'm so sorry to hear that. We're usually really good at getting back to people but it looks like we dropped the ball somewhere. I'm also pretty concerned that your parcel took so l...
Read moreong to deliver, but more-so that you aren't happy with the product. Please do contact me directly and we will organise a refund for you as we do offer a 14 day money back guarantee. Very occasionally we do get someone that it doesn't work with their hair type. I will send you a PM. I'm truly sorry that your experience with us was less than stellar and we'll get you fixed up for sure:)
Dave has been terrific and posted a new straightener on the same day we spoke on the phone. Unfortunately whilst waiting for this to arrive, the vibrate function on the original straightener stopped w...
Read moreorking. The new one arrived quickly but still doesn't do a great job and l think my hair must just be too thick. Thanks for your help Dave - it is always good to deal with people who are sincere in wanting to resolve things.Well Dave is sending a refund and I am very grateful indeed. It shows that this company has integrity ladies! Very impressive.
HannahNewcastle
My old GHD was better!
Received this Ozhead straightener as a gift a couple months back. Was looking forward to using it as my old GHD eventually broke after several years. Well what a disappointment :( it doesn't straighten as well as my old GHD, and secondly the vibrating plates stop working every time I use it :( really disappointed with this straightener, I'd rather go back and use a GHD anyday!
Doesn's straighten as well as my old GHD, vibrating plates stop working.
1 comment
Dalma H.OzHead
Hi Hannah, Please can you get in touch with us? If the results you're getting are not awesome then I suspect you have a bad unit and we can arrange a replacement asap :) We really want every customer to be happy so please call us on 1800 694 323
chrish
- 8 reviews
- 4 likes
Average
I've used many straighteners & this was as another reviewer stated, clunky & the plates didnt float right. I've had mine just over 2 years & a plate finally disconnected. I'm back to plain old Remmington, $50 & works as well. It has a 3 year service warranty which I'llI try (only broke this week) but if it costs money I'll have to consider if its worth it 9postage). will let you know about the service side.
Heated quick, long warranty, very pretty box
Cord too long, not a great plate fixture, no auto cut off, expensive
1 comment
Dalma H.OzHead
Dear Chrish,
No problems at all you have a 3 year warranty so we would be happy to replace it. I think we wrote to you on the 14th, but if for some reason you didn't get the email, please can you gi...
Read moreve me a call on 02 4334 4991 and ask for me? Hope to hear from you soon.
Questions & Answers
Harmony Pasked
I had a Muster straightener 20 years ago which I loved and replaced with a GHD when my sister took the Muster when she moved out. It was back in 2005 and GHDs were just as good (if not better) than the Muster. When the GHD died about 7 years ago, GHDs were not made the same and I have just been buying cheap ones. I am on the search for the 'holy grail' straightener that achieves results like the original Muster and GHDs. Does anyone have experience using these classic ones and can provide some feedback on what they have found available now that is similar? Thanks in advance! :)
No answers
Anitaasked
Hi. I haven't been seen any reviews as to how this goes with curling hair. Does anyone have any feedback regarding this?
1 answer
i have seen hair dresser use it to curl hair.
also the customer service says you can do it.
i have tried curling it myself. need some experience to do so. Especially for the back of the hair if doing it yourself.
but the answer to your question is YES it can curl hair.
Anitaasked
Hi. I'm thinking of purchasing your product for my daughters, ages 11 & 12. The younger one has really curly, ringlet type hair and the older one has dead straight hair. My hairdresser told me that a hair straightener should be able to straighten and curl hair. Is this correct? Thank you.
2 answers
I have gone from natural curly hair to smooth straight hair and loving it, great product and so handy to have at home saves you money as you can do it at home,
Dalma H.OzHead
Hey Anita, Yes your hairdresser is absolutely correct :-) You can curl and straighten with the OzHead straightener very easily. Kind regards.
Details
The OzHead MKIII, which costs $299.95, was the 2018 ProductReview.com.au Award Winner in the Hair Straighteners category.
This hair straightener has a few unique inclusions, such as vibrating heat plates ‘for faster and smoother straightening’ and tourmaline-coated plates, which are beneficial for damaged hair, as they help reduce frizz.
What reviewers loved about this hair straightener:
- Heats up quickly
- Lightweight and easy to use
- Hair stays straight for a long time, including overnight
- Good for removing frizz and smoothing hair
- Salon-quality finish – reviewers loved the way their hair looked after straightening.
| Category | Hair Straighteners |
|---|---|
| Price (RRP) | $299.95 |
| Features | Auto Shut-off and Universal Voltage |
| Plate Type | Dual Floating |
| Plate Material | Ceramic and Tourmaline-Coated |
| Min Temperature | 80 °C |
| Max Temperature | 230 °C |
| Colour / Finish | Red |
| Cord Length | 3 m |
| Manufacturer Warranty | 3 year(s) |
| Release date | Dec 2006 |
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S Ando
Just wanted to add to my previous review.
Kermit died yesterday!! (my replacement hair straightener)...
Read more Same problem. It intermittently heats up depending on which way I hold it. The vibration stops and starts. It seems as though the connection is faulty from the cord to the straightener. I have only had it for 3 months! Wow! This doesnt include the fact that my daughters hair straightener died a month ago. Hers only lasted just over 12 months, but thats longer than either of mine! I got her a replacement Ozhead but I am tired of this! So like I mentioned in previous post I have just purchased a GHD Platinum Plus. Paid $350 for it and have very high hopes for spending that amount of money but it's a very well known brand and people swear by them so fingers crossed! Surely it has to last longer than this!?! I said to my husband I wasnt going to contact Ozhead about this again because its embarrassing and awkward but he said that if Im having this problem so consistently then everyone else must be as well! I have told my daughter that if her replacement straightener dies then I will give her the receipt, email, contact phone number and contact person info and she can sort out another one. Ozhead, I think you need to have a look at your product and make some adjustments. I always loved Ozhead and its straighteners and I would tell everyone how great they were, hence the reason I would purchase them for my daughter as well... but this is absolutely ridonk! Perhaps Im just super unlucky?