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OzLighting

OzLighting (page 2 of 2)

3.7 from 35 reviews · View Statistics

Reviews

3.7

35 reviews
5
(21)
4
(3)
3
(0)
2
(1)
1
(10)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (2)
  • Customer Service
    5.0 (1)
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Outstanding Service & Products - THANKS TEAM!

published

I called up to check stock and was given a live update on their stock levels. I ordered and 5 days later my order arrived and we are so happy! What an easy transaction and lightning fast postage! Easy to navigate website and really friendly customer service team made this a very pleasurable experience for us.

Mike C

Mike CMelbourne

  • 7 reviews
  • 12 likes

Terrible Customer Service Matched Only By Its Poor Products! AVOID AT ALL COSTS!

published
Buddy S

Buddy SSydney

  • 5 reviews
  • 2 likes

Free Shipping and Great Service

published

These guys are my favourite lighting shop, they focus on the latest in LEDs, which is nice since that's where all the new lighting is going, unlike Bunnings or other places where you have to dig through tons of outdated globes to find the good stuff. We purchased all the downlights for our business here, great volume discounts made for lots of savings. I had a bunch of questions and David was really helpful. I like that they ship for free in Australia, and that they are an Australian company too.

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Terrible

published

The Price on their website is not up to date! I bought a floor lamp on sale. Then they advised me it is not on sale any more and should buy with higher price! Even though, I ordered with sale price and paid my order!

Sean Young

Sean YoungArmadale

Light Table Lamp in Red With Chocolate

published

A unique gift that i was able to gift to my family friend on his anniversary, this was available in offer which is running on the website from where i order this, jack was really surprised looking the colour and design of this lamp. If any one of you wished to gift any lighting products this is a hot spot to look at
Design & Colour

HappyCustomerAustralia#1

HappyCustomerAustralia#1MELBOURNE

  • 2 reviews
  • 1 like

Replacement of floor lamp that arrived broken - Justin Floor light.

published

New Floor Lamp - Justin Brilliant floor lamp and Justin table lamp bought for lounge rooom. Ozlighting sorted out the problem quickly with their supplier, Brilliant Lighting - who then arranged to send me out a new replacement floor lamp - new one arrived - box not damaged and light all in tact - and then between ozlighing and brilliant lighting arranged to pick up the broken lamp - and take it back - no problem . very happy with the after sales support.

Lamp arrived - box damaged and lamp inside broken and missing some screws that hold it together.

Excellent service, good value

published

We bought 2 Mercator ceiling fans with remote controls 2 years ago.
They were very reasonably priced (2 from Oz lighting cost the same as 1 of the equivalent options from a retail store).
18 months later, the one fan was inoperable. I called Oz Lighting up, and within minutes, I was informed that I should contact Mercator regarding warranty replacement. My old invoice was tracked and emailed to me as a courtesy.

I called Mercator up, and a replacement remote control and remote receiver was sent out without any argument or question. Excellent service all round.
Reasonably priced, looks good, good quality,
The one receiver box went, but that was replaced immediately by Mercator.

Bilby

Bilby

  • 2 reviews
  • 3 likes

Great Customer Service

published
1 comment
Bilby
Bilby

Update to this; I have received my replacement light, and it it fine, no damage at all :) will definitely use this company again

Marc

MarcSydney

Great service. Great Range.

published

I purchased ceiling fans from Ozlighting and found the experience to be fantastic. The one Mercator fan had a factory fault and when I contacted Ozlighting, they sorted it out immediately and organised for a new fan to be delivered within the week. Great work OzLighting. will be definitely be ordering some more products...
Fast delivery, great service

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LED downlighting

published

I recently bought over $1200 worth of LED downlighs from OZ Lighting to replace my existing upstairs halogens.
Price, service, quality was impeccable and I will definately buy through them again when I replace my downstairs lights. With their bulk discount, the lights were cheaper than buying instore.

Goods were ordered and they arrived promptly!

Jonathan

JonathanSydney

Great products & fantastic service

published

I purchased around $500 of product for outdoor lighting when building our new house. Goods were ordered and delivered quickly as hoped, but most importantly, their ervice was impecabble and the quality of product was world class. No questions that OzLighting would be our first option when purchasing lights after this experience. Thank you everyone at OzLighting for making our home a brighter place.
range, price, convenienece, quick delivery, customer service

G D F

G D FSouth East Queensland, QLD

  • 5 reviews
  • 21 likes

Worst Service Online Store

published
1 comment
OzLighting
Brian N.OzLighting
Simone

SimoneBrisbane

Terrible Packaging, Quality and Service

published

We purchase two sets of Oriel Vana Lights for $385 and when one arrived the cheap plastic diffuser bit was damaged. We contacted that company and it was the same story that we can't return or replace them and that we should buy another one. Overpriced could have bought something from Bunnings for $30 and it got customer service. Ordered another different overpriced light and it also did not work. Also the delivery was like 2 weeks late and I had to follow up.

Over Priced - NO SERVICE

1 comment
OzLighting
Brian N.OzLighting

Pathetic solar lights for the garden.

published

the lights didn't work we exchanged the rechargeable batteries. The most pathetic light. Paid $70 each set for a faint light. when I emailed the problem I was told I had opened them and so they couldn't be exchanged. How else are you to know if they are ok. I purchased these lights as a Christmas gift. What a waste of 140 dollars. never again. thanks for nothing Oz Lighting.
t

didn't work,. were told couldn't be replaced because we had opened them, how do you tell if they are OK.

1 comment
OzLighting
Brian N.OzLighting
Shane36

Shane36AU

  • 3 reviews
  • 6 likes

The most unreliable service ever.

published
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