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P&O Pacific Jewel

P&O Pacific Jewel (page 2 of 19)

2.9 from 372 reviews

Reviews

(93)
(60)
(47)
(76)
(96)
  • Value for Money
    2.7 (3)
  • Transparency
    4.0 (2)
  • Trip Length9.333 days (3)
  • Booked Through:
    • Cruise Line (3)
    • Third Party (1)
  • Entertainment
    3.3 (4)
  • Rooms
    3.8 (4)
  • Food
    3.0 (4)
  • Staff
    3.8 (4)


Vadym Rotar

Vadym RotarMelbourne

  • Verified customer

Never again

published

I paid $2000 for a 7 days Cruise Today is day 3 of my holiday.
For this money I got meals 3 times a day and a small cabin. All facilities are for extra cost and twice expensive than in land. A glass of wine $9 , beer $7.5 - $12 , massage $200 .
Never again, the worst holiday in my life.
I left my son in baby group and all what I can say is don't do my mistake. They don't now how to look after kids. I had completed for the situation which happened and the manager black listed him from baby group.
The worst holiday in my life.


  • Verified customer

Lies from Captain, Missed Ports, Extremely Disappointed.

published

Would never recommend P&O again.

published

Had been warned about P&O

published

Shelley

ShelleySUNSHINE COAST

Worse cruise experience ever.

published

  • Verified customer

You don't always get what you pay for

published

Worst Cruise Ever

published

aub.Kent

aub.Kent

  • 4 reviews
  • 5 likes

THE Kents Disaster

published

28/10/18 6 of us went to see rabaul for its war history we sailed 16 hours late said it was because of the current in the Brisbane river (lie) then to be told by the captain no rabual then another stop was cancelled to rough for the tenders then again could not dock at hamilton tide again so it was fishmanwhalf and buses to hamilton apart from this the crew was good, food very average, charged for just about everything only liquid soap none of the other items you get on other cruise lines, very small cabins and balcony out of 14 cruise this was a disaster never again P&O.

Shell

ShellSydney Surrounds, NSW

  • 2 reviews
  • 3 likes
  • Verified customer

P&O "Like no Place on Earth"...

published

Visits to three out of five ports No cover over the swimming pools so so disappointing

published

One positive the staff were amazing. The ship windows were so dirty unable to see out of them. Food in the pantry was very poor.


Regular Cruiser

Regular CruiserBribie Island

Worst Cruise Ever

published

Booked the PNG cruise to visit Rabaul where my father fought in WW2 and my husband spent his childhood. Port cancelled as well as Kitiva, half day only in Kiriwana and tenders did not cope with numbers, 3 hour wait to get onshore. Food in Pantry and Waterfront disgusting - never hot, padded with onion and batters, desserts were cake only. Entertainment ordinary, most nights inhouse P&O performers. Staff at Duty free outlets rude and uncooperative with free events advertised in newsletter. No onboard credits offered for cancelled ports as other cruise lines offer. Will never cruise with P&O Australia again. Unable to give a zero rating, unfortunately 1 is the minimum


Understanding but disappointed!

published

Jenny T

Jenny TPerth

Beware the new 'innovative' Pantry

published

Recently returned from a Queensland coastal cruise. Cabin service/size good -The Pantry very bad!. Food was bland, cold and dessert ridiculous - only good if you like cake and don't expect free ice cream or cream!.


Worst customer service ever, still waiting for a refund

published
Alison

Alison

  • 2 reviews

Terrible service!

published
Val Bourke

Val BourkeSouthern and Hills, SA

  • 28 reviews
  • 1 like

A poor cousin to other cruise lines

published

Overall the ship was clean, the service was average but the shows were second rate and the of the two restuarants the Waterfront was the best, but the food was still not great and the variety was not there. The Pantry was dreadful and both of us got sick after eating there. The medical service was good but they need to improve putting needles in. One of mine was put into a nerve and I still have no feeling in two of my fingers


nic

nicBrisbane

  • 5 reviews

Worst cruise company ever !!!

published

Overall both the ship and service were terrible, Food in the Waterfront restaurant well below standard. If you are a non smoker avoid at all cost, as smokers rule this ship with large smoking areas causing smoke to drift onto everyone on there top deck. Children included.
Found alot of staff in the bars to be very rude , snatching cruise cards and not saying thankyou.
Only one good point to review "shell & bones " restaurant, Great food but only at a extra fee of course!!
AVOID P&O WOULD BE MY HONEST ADVICE, THERE IS BETTER OUT THERE!!


Appalling post payment services

published

Took my final payment of $800 on the last day but didn't release funds on the pre authorisations at the same time, technically double dipping on the amount due for up to 30 days.

Rang five times, issue still not resolved despite over four hrs on hold.


Robert V

Robert VTanawha

  • Verified customer

Understaffed Over Committed

published

Bad first experience

published

We did a 3day sampler on Pacific Jewel. Worst experience. The plumbing system on our deck clogged and our bathroom flooded and couldn't flush the toilet for 12 hours. The waterfront restaurant was a joke and food was discusting.


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Questions & Answers

Ajw

Ajwasked

Can you buy alcoholic drinks to take to your room (6 pack beer/ bottle of wine)?

No answers

Mick F

Mick Fasked

Do they have KFC Or Macdonalds food on the pacific jewel

1 answer
CLAUDIO
CLAUDIO

i wish they did cos it would be better quality than the junk they serve up


Easy

Easyasked

Are collarless shirts allowed in the evening

2 answers
Skids
Skids

Yes, I wore T Shirts everywhere.

CLAUDIO
CLAUDIO

most assengers wear an nrl top so you should be overdressed


Get an answer from our members

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