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P&O Cruises
3.0 from 1,402 reviews · View Statistics

Reviews

2.1

46 reviews
5
(6)
4
(4)
3
(4)
2
(5)
1
(27)
  • Value for Money
    1.9 (38)
  • Transparency
    2.1 (31)
  • Trip Length6.867 days (30)
  • Booked Through
  • Entertainment
    2.8 (35)
  • Rooms
    2.9 (36)
  • Food
    2.3 (36)
  • Staff
    3.1 (36)
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Peniman

PenimanGreater Melbourne (Outer), VIC

  • 12 reviews
  • 16 likes

P&o the worst customer service!! Lies lies

published
Transparency
Value for Money
Booked Through Cruise Line
Thana P.

Thana P.Sydney, NSW

Very poor business Practices

published

Booked a cruise paid deposit cancelled 3 of March over 10 phone calls and messages over Facebook. Operator said 10 days from cancellation date I was to get my refund still waiting

Transparency
Value for Money
Trip Length11 days
Travelling Party Adults, Children and Teens
Booked Through Cruise Line

Negligent

published
Transparency
Trip Length10 days
Booked Through Cruise Line
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Pam

PamDyers Crossing, New South Wales

  • 3 reviews

Very disappointed

published

Booked a cruise with 15 other friends
Should have been awesome trip but far from it
We would book a table so we could all sit together get to restaurant and be 2 tables for us but not together. They didn’t get that we wanted to sit together
It was only 3 port cruise but we only went to 1 port because they wouldn’t put the tenders in at one port so went on to the next port no had to turn back to the first port as there was a medical emergency
That’s fine but the attitude was too bad so sad , we got $56 compensation

Very disappointed with P&O will not travel with them again

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Murray Brown

Murray BrownGreater Melbourne (Outer), VIC

Disappointed

published
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Value for Money
Trip Length3 days
Travelling Party Adults
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Sarah M.

Sarah M.Sydney, NSW

will never use p & o again !

published
Transparency
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Booked Through Cruise Line
RD

RDNsw, 2352

  • 14 reviews
  • 17 likes

Outdated Boat : Pacific Island Cruise

published
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Value for Money
Trip Length8 days
Travelling Party Adults
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Mel

MelGreater Melbourne (Metropolitan), VIC

You get what you pay for

published
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Value for Money
Trip Length7 days
Travelling Party Adults, Children and Teens
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emdeme

emdemeNewcastle

  • 49 reviews
  • 32 likes

First time cruisers

published
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Value for Money
Trip Length8 days
Travelling Party Adults
Booked Through Cruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
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Jonsnow

JonsnowSouth East Queensland, QLD

  • 14 reviews
  • 6 likes

Woeful foold

published

Everything was great except the food. Food was average at best and in the case of the offerings at "The Pantry" often disgusting. Simply dont understand how a company with a reputation like P&O can let their standards fall so low. We did the Christmas Cruise ex Brisbane 2019. Entertainment was great, staff good, vessel starting to look and feel shabby but she been sold off come February

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Terrible Experience

published
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Tulis

TulisSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Was about to book until I read the review, thanks people

published

got married 6 mths ago, haven't been on our honeymoon yet. decided we'll go on a cruise during the Xmas holiday period. wont do that now after reading your Reviews

Transparency
Value for Money
Trip Length8 days
Travelling Party Adults
Booked Through Cruise Line
Draganotz

DraganotzSydney, NSW

  • 16 reviews
  • 9 likes

Once was enough

published
Trip Length3 days
Travelling Party Adults
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carolina

carolinaSouth East Queensland, QLD

Very good experience

published
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Value for Money
Trip Length4 days
Travelling Party Adults
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Shirley B.

Shirley B.North Queensland, QLD

  • 7 reviews

Great holiday

published

This was our 2nd cruise and we travelled in January 2019. Hubby and I booked the romance package which is well worth the $200 it costs. Trip was great, service was always impeccable and couldnt fault at all. Room was great, perfect room location with great service in the room.

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Entertainment
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Staff
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Compaint

published

I booked on the pacific eden for my 60th birthday January 2019 the only special service I got was a crap voucher to the spa that covered a condition treatment for my hair that I would have to pay and extra 15.00 and a crappy birthday msg on my door that was taken we are now booked on carnival for my friends daughters 30th we are already up graded I worked for Qantas as an international flight att from 1988 to 2003 you lot need to lift your game I wouldn't reccomend po to anyone

Trip Length7 days
Travelling Party Adults
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Cruise Experience
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Tanya

TanyaPeel, WA

  • 4 reviews
  • 9 likes

Enjoyed through and through!

published

Came back from a New Caledonia cruise, fantastic! The food, comfort, entertainment - everything was top notch! It is true we did not visit the two scheduled islands due to weather and a medical emergency (drunken passenger's fall), but it was beyond the crew's control.

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Value for Money
Trip Length8 days
Travelling Party Adults
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Disappointed

DisappointedThe Mallee, VIC

Hop on hop off bus

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Tony S

Tony SSydney, NSW

  • 2 reviews

Best Short Cruise Ever

published
  • +1
Transparency
Value for Money
Trip Length3 days
Travelling Party Adults
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Disgusted

DisgustedThe Mallee, VIC

Not Happy!!

published
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Value for Money
Trip Length4 days
Travelling Party Adults
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Questions & Answers

Raymond T.

Raymond T.asked

P&O Pacific Dawn

Hello,

I am booked on the Matt McLauchlan Battlefield cruise In late August, and I am wondering if the Pacific Dawn has 4G or 5G for the internet?

Thanks
Ray

No answers
Rolande

Rolandeasked

P&O Pacific Aria

Wha are the Quad Cabins like for 4 adults?
Are the mattresses thick enough?

1 answer
Warren
Warren

Sorry don’t know? I had a queen bed stateroom with a balcony upgrade.

Linda peressin

Linda peressinasked

P&O Pacific Aria

Is there hot chocolate at the drink stations

No answers

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