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P&O Cruises

Reviews

2.5

43 reviews
5
(8)
4
(5)
3
(6)
2
(5)
1
(19)
  • Value for Money
    2.6 (40)
  • Transparency
    2.6 (31)
  • Trip Length7.5 days (32)
  • Booked Through
  • Entertainment
    3.2 (40)
  • Rooms
    3.3 (40)
  • Food
    3.0 (40)
  • Staff
    3.5 (41)
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Reviewer Photos & Videos

Gavin

GavinWide Bay-Burnett, QLD

  • 4 reviews
  • 14 likes

Refund delays a joke

published

My cancelled cruise to Cairns for 6th June. P & O keep saying how sorry they are for the delay. They refuse to refund me directly stating my refund has to go back to Flight Centre. This is unacceptable. Flight Centre will be in administration shortly and then I get no money. Simply refund me my money directly now. I paid for my cruise in August 2019!!

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Trip Length0 days
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Ali

AliSouth East Queensland, QLD

Terrible ship, run down, dirty, smells disgusting

published

This would have to be the worst experience I have had. Terrible ship, dirty facilities, smell is old and musty and terrible customer service. Promises made for a refund amount which I am still chasing and being ignored.

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Trip Length7 days
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There is no word to describe them.

published

We booked for a short 4 day cruise scheduled for Feb in early October through FlighCentre and paid deposit of $450. We have soon realised that we will not be allowed to travel as I'll be just over 23 weeks pregnant at the time of travel so we have requested to cancel and refund the deposit on November last week. P&O mentioned FlightCentre that they have issued cheque twice and we are still waiting for this cheque (6 months and going) that disappeared into blackhole.

Transparency
Value for Money
Trip Length4 days
Booked Through Third Party
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P&O is on the nose, Very poor.

published

Our company took 13 people people living with Disabilities on a cruise in February. One of our participants is confined to a wheelchair. At the time of booking with P&O they were fully aware of these facts and we were placed in disable rooms. Come the end of the cruise the ship had to dock on the southern side of the Brisbane river at a Grain terminal. We were directed to a place in the terminal and left unaided with no transport back to the shipping terminal where we left from. It was left up to us to arrange and pay for the 2 maxi taxi's to take us back to the terminal to collect our vehicle.
Not good enough P&O. we would not recommend this shipping line for their service.

Trip Length3 days
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Warren

WarrenAdelaide

Elemis At Sea - Mind Body & Soul Therapy

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Murray

MurrayAU

  • 7 reviews
  • 12 likes

P&O Australia In General Is Pathetic

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Simon O.

Simon O.South-Eastern Region, NSW

Immoral and unhelpful!

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char-m

char-mSouth East Queensland, QLD

Terrible compared to carnival and royal Caribbean

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Trip Length7 days
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Loved it....

published

I did the Comedy cruise got back yesterday, this was my first cruise and loved every minute of it.
The staff were so helpful and polite the bar staff around the main pool were the best. Im just about to book my next cruise with Pacific Aria cant wait to get back on board.

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Value for Money
Trip Length4 days
Travelling Party Adults
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Jay August

Jay AugustSouth East Queensland, QLD

It was ok

published

Good choice of food. Breakfast lunch and dinner was OK, breakfast eggs, bacon, sausages, fruit, some pastry etc..
Not all staff is friendly or caring. But Dion the room attend was so nice and caring.
Also it felt like you had to pay for many extras, while other cruises offer for free.
Overall it was OK for the price.
Loved the movies by the pool. It was great to relax and watch a latest movie by the pool. Really enjoyed that.
Pool area was very small and no proper pool for adults only area.
Also not much shade by the pool, so unless you come super early and get under shade you will be left in the sun. Definitely needs more shading, specially for families with kids.

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Trip Length4 days
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Bernie Walsh

Bernie WalshSouth East Queensland, QLD

Great cruise, great food and friendly staff

published

I have no idea why people have given negative reviews about the Aria. Maybe they expected the Queen Mary. If you're a snob then spend 3 times the amount on one that comes with your own butler.
My wife and I enjoyed our Christmas cruise to Vanuatu and Fiji immensely. The staff were very friendly and the food in all restaurants was first rate. The bed was super comfy.
The friends we made on board all loved it.
The only down side was the slow internet speed.
If you're thinking of a cruise then go on the Aria.
You will have a ball.

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Trip Length12 days
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ZanaH

ZanaHCanberra Central 2602, ACT

P&O Explorer Comedy Cruise

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Trip Length4 days
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Dot. C

Dot. CCentral Queensland, QLD

Great cruise. Disappointing food.

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Trip Length7 days
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Denise

DeniseSydney, NSW

  • 2 reviews
  • 1 like

Horrible experience

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Trip Length4 days
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Brian F

Brian FPearce 2607, ACT

  • 2 reviews
  • 3 likes

Like no place on earth, like hell!

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Value for Money
Trip Length8 days
Travelling Party Adults
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Entertainment
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Richard Holland

Richard HollandMELBOURNE

  • 3 reviews
  • 2 likes

P&O Pacific Aria - Good & Bad

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Value for Money
Trip Length7 days
Travelling Party Adults, Babies, Children, Seniors and Teens
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Smelly, Bad Food, Tiny Coffin Like Rooms, Inappropriate Entertainment & Super Expensive On Board!

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Trip Length8 days
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Mercyfen

MercyfenHunter Region, NSW

Boring Cruise

published

My sister told me how wonderful cruises were but had never been on a PNO. The weather wasn't great so we had to look for other things to do on board. In the 10 days only one movie was shown in the theatre in the afternoon. No games room. Had a trolley that was only available from 9-10 with all the same games. No afternoon tea. Thought we would go to high tea for something to do but they were charging $29 each where on other cruises its included. Gatsby night was around the stairs with no where to sit or put drinks and only played one song from that era. If u didn't want to sit and drink all day there was nothing to do. Spoke to heaps of people and 9 out of 10 felt the same way and would never cruise PNO again.

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Trip Length10 days
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Marg Schneider-Grall

Marg Schneider-GrallDarling Downs, QLD

Life Photography well worth the money

published

Just got home from a cruise on the Aria! Just want to give Luis from Life Artist photography a mention. Even though the photos are more than I wanted to spend, I am so happy with the outcome. Well worth the money if you want portraits taken! Memories for life!

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Trip Length7 days
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RaefromGoldie

RaefromGoldieSouth East Queensland, QLD

Fantastic Time & Created Life Long Memories

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Trip Length5 days
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Questions & Answers

Raymond T.

Raymond T.asked

P&O Pacific Dawn

Hello,

I am booked on the Matt McLauchlan Battlefield cruise In late August, and I am wondering if the Pacific Dawn has 4G or 5G for the internet?

Thanks
Ray

No answers
Rolande

Rolandeasked

P&O Pacific Aria

Wha are the Quad Cabins like for 4 adults?
Are the mattresses thick enough?

1 answer
Warren
Warren

Sorry don’t know? I had a queen bed stateroom with a balcony upgrade.

Linda peressin

Linda peressinasked

P&O Pacific Aria

Is there hot chocolate at the drink stations

No answers

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