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P&O Cruises
3.0 from 1,402 reviews · View Statistics

Reviews

  • Value for Money
    1.9 (38)
  • Transparency
    2.1 (31)
  • Trip Length6.867 days
  • Booked Through
  • Entertainment
    2.8 (35)
  • Rooms
    2.9 (36)
  • Food
    2.3 (36)
  • Staff
    3.1 (36)
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Anonymous

Anonymous

  • 2 reviews
  • 2 likes

Worst cruise

published
Value for Money
Transparency
Incentivised ReviewNo
Trip Length8 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff

It's what you make it!

published
Value for Money
Transparency
Incentivised ReviewNo
Trip Length7 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Pennie

PennieIllawarra, NSW

First n last cruise

published

We only made 1 out of 3 stops nothing to do on board staff in spa are to busy to even serve u really disappointed in this cruise cost me a small fortune for nothing

Value for Money
Transparency
Incentivised ReviewNo
Trip Length8 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
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Re: drink packages

published

What a joke, $80 a day extra for drinks. With 4 children, what would you like them to drink all day??? The extra cost is rediculous. You just lost $22 000 in a family booking, lucky for us we read the fine print.

Value for Money
Transparency
Incentivised ReviewNo
Trip Length12 days
Travelling PartyAdults, Babies and Children
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff

Amazing

published

My family and i had the best time ever!! Staff were 5 star, food could have been better sometimes but was always another option to try other food. The entertainment staff blew us away! what talent!! have now been on 2 p&o cruises and have booked our 3rd! best way to travel.

Incentivised ReviewNo
Trip Length8 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Chris B.

Chris B.Litchfield, NT

  • 6 reviews
  • 4 likes

Old and tired.

published
Value for Money
Transparency
Incentivised ReviewNo
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Danie

DanieSouth East Queensland, QLD

First time cruisers

published

Our trip started from Brisbane to Airlee beach on 9 August in and ended on 14 August 2019. Our cabin was perfect and close to the lifts. The food was excellent at all the venues. The cherry on top was the entertainment and the 4 organisers. Names starting with Co and Ca and Mj and Ge. I really enjoyed their humor and love for people. Thank you P&O.

Value for Money
Transparency
Incentivised ReviewNo
Travelling PartySeniors
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Megan

MeganSouth East Queensland, QLD

Never use the hairdresser

published

went To day spa to have hair coloured and cut - he absolutely butchered my hair. Complained the next day after washing and styling myself. Apologetic and asked if I wanted him to fix it. No thanks after what he did. Manager never contacted me. Sent an email when I arrived home and offered $250 in compensation. It has never arrived even after sending 2 more messages. They don’t care at all. Never again. Also told no charge to go to Iririki Island to go snorkeling, when we arrived on the Island we were out of pocket around $70.00. Dosn’t cost the staff anything so that is why they tell you to go there as they get kick backs over there.

Value for Money
Transparency
Incentivised ReviewNo
Trip Length7 days
Travelling PartyAdults, Children and Teens
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff

Never Again

published
Value for Money
Transparency
Incentivised ReviewNo
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
1 comment
LMCL
LMCL

And now they are blaming me saying I cancelled it because I did not accept being put on a wait list and there isn't a balcony cabin available, there was I HAD IT!! Guess they just want to sell it for more money

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Pissedoff

PissedoffIllawarra, NSW

cruise to hell

published

Staff Great , Food total crap pig food , Over crowded , Totally RUDE passengers . Children very polite and well mannered , Drunks boat I mean drunks cruising . never will we cruise again finished.

Incentivised ReviewNo
Trip Length10 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Jordy

JordySydney

  • 4 reviews

Worst cruise ever

published
Value for Money
Transparency
Incentivised ReviewNo
Trip Length12 days
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff

Wouldn't give us 20 min to get from delayed flight

published

Totally inflexible!!!! They don't give "A crap"
Extra cost to fly from NZ to Fiji & Accommodation, and not even the "gesture" of an onboard Restaurant Voucher.....considering P&O have saved on 3 Nights Food and Servicing of Room.

Value for Money
Transparency
Incentivised ReviewNo
Trip Length5 days
Travelling PartyAdults
Booked ThroughCruise Line
Rwilson

RwilsonHobart, TAS

BAD. Please read.

published
Value for Money
Transparency
Incentivised ReviewNo
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Andrea F.

Andrea F.Sydney, NSW

Love Dodi

published

Dodi was a very good staff member in making sure our cabin was very neat. He was very patient with us being in party mode and all. Very well mannered and overall loved the stay. Please pass this onto him.

Incentivised ReviewNo
Trip Length4 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff

Hopeless call centre

published

Booking online was easy and simple. However, after logging into the cruiseling portal, we were unable to allocate the correct people to the correct rooms. So we called the call centre. In broken English, they offered to put the correct people into the correct rooms, with a $50 rebooking fee for each! This is our first experience with P&O. At this rate, it will probably be our last.

Value for Money
Transparency
Incentivised ReviewNo
Trip Length4 days
Travelling PartyAdults and Children
Booked ThroughCruise Line
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Cindy S

Cindy SPerth, WA

  • 6 reviews
  • 11 likes

Never again

published

Wouldn't do another ( Pacific Eden) P&O cruise ever! Toilets that don't flush and over flow, paint flakes sticking to your face when sitting on balcony. Food at the pantry average and monotonous, entertainment hit and miss not a good experience was very disappointed!

Value for Money
Incentivised ReviewNo
Trip Length13 days
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Martin

MartinSouth East Queensland, QLD

Worst ever experience passenger’s health affected

published
Value for Money
Incentivised ReviewNo
Travelling PartyAdults
Booked ThroughCruise Line
Letty

LettySouth East Queensland, QLD

With the right attitude and a few hacks you will have a good time

published
Incentivised ReviewNo
Travelling PartyAdults
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
Julie

JulieSouth East Queensland, QLD

  • 3 reviews

It was ok. Go on it with the right attitude and you'll enjoy it. Never compare with Royal Caribbean.

published
Value for Money
Incentivised ReviewNo
Trip Length4 days
Travelling PartySeniors
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
DJ01

DJ01Toowoomba

  • 6 reviews
  • 3 likes

TERRIBLE!! Don’t book with this company, DONT RUIN your holidays- honest opinion.

published
Value for Money
Incentivised ReviewNo
Trip Length7 days
Travelling PartyChildren
Booked ThroughCruise Line
Cruise Experience
Entertainment
Rooms
Food
Staff
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Questions & Answers

scotty

scottyasked

P&O Pacific Sun

anyone travel on may 2008 12 night pacific islands cruiuse from brisbane back to brisbane either n813 or n830 cruise , please contact me thank you

No answers
Raymond T.

Raymond T.asked

P&O Pacific Dawn

Hello,

I am booked on the Matt McLauchlan Battlefield cruise In late August, and I am wondering if the Pacific Dawn has 4G or 5G for the internet?

Thanks
Ray

No answers
Rolande

Rolandeasked

P&O Pacific Aria

Wha are the Quad Cabins like for 4 adults?
Are the mattresses thick enough?

1 answer
Warren
Warren

Sorry don’t know? I had a queen bed stateroom with a balcony upgrade.

Get an answer from our members

Details

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P&O Azura

P&O Azura

2.5
(2)
CategoryCruisesCruisesCruisesCruises
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