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Excellent service from Pack & Send Mornington Peninsula
Prashant from Mornington Peninsula branch was extremely helpful arranging the transporting of a fragile & valuable item. He provided excellent advice on transport options and constructed very secure custom packaging. Item was delivered promptly. Would definitely use again.
- 3 reviews
- Verified
Well done Albion, Qld branch - excellent service
I was sender - dropped off to Albion, Qld branch
Great and friendly service
Accommodating staff
Informative and helpful throughout
Parking available too
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Thanks so much for taking the time to review your experience with Pack & Send Albion. Our team will be so thrilled to hear how happy you were with their service. We'll definitely pass your comments on...
Read moreto our team to let them know how pleased you were with their service.Review collected in partnership with PACK & SEND
- Verified
Best postal company I’ve used
They were Quick and easy to use to send oversize parcels. I dropped into the store and was helped out to send it online. Tracking was easy and the receiver arrived as expected. Tracking was spot on.
It's great to hear you're really happy with the service we've provided. It’s so great to receive feedback like this from our happy customers. We're so glad to hear you were happy with our service and look forward to helping you again soon.
Review collected in partnership with PACK & SEND
- 10 reviews
- 4 likes
- Verified
Excellent service, great value for money, reliable
I was imprrssed with speed of collection and delivery. Compated to other options they were inexpensive. Packagevarrived in grrat condition.. I would definitely recommend and will use again in the future.
Thanks so much for taking the time to write to us about your Pack & Send experience. We're so happy to know that everything went well throughout your delivery experience and look forward to helping you again soon.
Review collected in partnership with PACK & SEND
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- Verified
Great job!
Needed to send plans to regional town quickly.
The Online booking easy and printing labels was straight forward.
Drop off simple at the Bundoora depot.
Package arrived 1 day earlier than expected.
We really appreciate you taking the time to write to us about your Pack & Send experience Kerrianne. We're so glad to hear you were happy with our service and sincerely thank you for your business.
Review collected in partnership with PACK & SEND
- Verified
Alright service
Easy to organise, package was picked up from my front door. Delivered quickly. Though I had chosen for my package to be handed to the buyer and signed for or taken to a post office and it was left on their property instead. The box had been roughed up but the contents were still okay. Attached is a photo of the condition the package had arrived in.
Thank you for your review Elouise and we are terribly sorry for the inconvenience. We are a freight reseller and rely on our suppliers to deliver successfully, and it seems you were let down by this s...
Read moreervice. We understand this is frustrating and please know, all feedback is being provided to the carriers to assist with their improvements.No worries, overall I'd still use your services again. My customer Was just a little bit disappointed :)
Greatly appreciated Elouise :-) Thank you.
Review collected in partnership with PACK & SEND
- 2 reviews
- Verified
Flawless experience
Needed to transfer some homewares from Melb to Noosa at last minute. PacknSend was exceptional - very cost effective and the package arrived within 72hrs. Could not be happier with the professional service and outcome.
Online feedback is precious to us and we are thankful you took the time to let us know about your experience.
Review collected in partnership with PACK & SEND
Great Service and will certainly get repeat business.
It was a very easy experience and very cooperative both on phone and in person. I will certainly return to this business when i have the need. Nice location in Mornington makes it easier.
Thanks so much for taking the time to write to us about your Pack & Send experience. It’s so great to receive feedback like this from our happy customers. Our team will be so thrilled to hear how happy you were with their service.
- Verified
Really easy to use I think better than sendle I will start trying this out more
I had to get a package delivered to me from QLD and I live in Melbourne so I arrange everything myself online it was really easy to use. The package arrived really fast and I like how it won’t allow the package to be left unattended
Thank you so much for your 5 star review and your positive comments. Thank you so much for taking the time to leave such a positive review. We really appreciate your business and look forward to helping you again in the future.
Review collected in partnership with PACK & SEND
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- Verified
Excellent customer service and pricing!
Excellent customer service, offering best advice. Delivery faster than expected. Pack and left at the depo in Qld Monday early afternoon and delivered in perfect condition in SA before midday Friday. Price was actually the best possible for very unusual and large item. The BEST❣️
It's great to hear you're really happy with the service we've provided. We're so happy to know that everything went well throughout your delivery experience and look forward to helping you again soon.
Review collected in partnership with PACK & SEND
- Verified
Always 5 star service
Always happy with Pack & Send's extremely easy booking system and reasonable delivery cost. My queries were quickly and professionally answered, and they exceeded expectations with a much quicker delivery time.
Thank you so much for your 5 star review and your positive comments. We're so pleased that everything went well throughout your delivery experience and we're very happy to have you as a loyal customer.
Review collected in partnership with PACK & SEND
Excellent Service
Drop of was straight forward however the location of office is not ideally located. Parcel was received ahead of schedule, which was great. Will definitely use again. Thank you for your helpful assistance
It's great to hear you're really happy with the service we've provided. We're so happy to know that everything went well throughout your delivery experience and look forward to helping you again soon.
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- Verified
Excellent Service
Pick up form my home was simple, the driver was very helpful as it was my first time using Pack Send.
Parcel was received ahead of schedule, which was great. Will definitely use again
Thanks so much for taking the time to write to us about your Pack & Send experience. It’s so great to receive feedback like this from our happy customers. We look forward to helping you again soon.
Review collected in partnership with PACK & SEND
- Verified
Perfect, makes life easy when sending personal items across the world.
Great service. Everything was easy, straightforward and the delivery was very efficient.
My package arrived earlier than expected. I was the sender and receiver so experienced both boxing/sending the items, making sure that Pack & Send had all the paperwork and paying, as well as, being there to receive it when it came into the UK. I received text message updates and Dean was very easy to communicate with over emails.
Thank you so much for your 5 star review and your positive comments. We're so happy to know that everything went well throughout your delivery experience and look forward to helping you again soon. Ou...
Read morer team will be so thrilled to hear how happy you were with their service.Review collected in partnership with PACK & SEND
Pack and Send Parcel Delivery
Parcel was weighed and a quote given over the phone. Parcel processed at 2 pm monday 30 th may and delivered during Wed 1 st june in pristine condition . Fantastic!
Thanks so much for taking the time to review your experience with Pack & Send Norwood. We really appreciate the great feedback you have given us and value your recommendation. We'll definitely pass yo...
Read moreur comments onto our team to let them know how pleased you were with their service.Questions & Answers
Hi. Are you guys sending parcel in the Philippines?
Thank you
Thanks for your enquiry. We'll need to refer you to a Service Centre in West Perth for this information. For full details on this Service Centre, please visit the following link https://www.packsend.com.au/westperth
What's the shipping charge I want to send cycle (bike) weight 9 kg to India ( assam) pin code 781005
Good Morning. Thanks for the enquiry and for this we have a couple of options. You can visit our website for an Online Service or for the option to ship with a local Service Centre. They provide a per...
Read moresonalised service that will ensure they take care of everything for you. Please visit the locations page found on the following link for information on this option. Thank you. https://www.packsend.com.au/Can you please confirm that the additional cost for a signature on delivery will ensure that a signature is obtained and parcels will not simply be left on doorsteps etc?
Thanks for the contact Liz. This option is provided on the basis the carrier & delivering driver, recognises this request and obtains the signature. If for some reason it is not obtained, we will be h...
Read moreappy to investigate and refund the additional cost.Get an answer from our members and PACK & SEND representatives
Details
Pack & Send delivers both packed and unpacked goods, including fragile, oversized and highly valuable items.
Services include: local and point to point services - for deliveries sent and received in the same city or town, priority services - for delivery on the next business day, interstate and international courier services, and courier satchels available in a variety of sizes, which are delivered on the next business day.
Points of praise for Pack & Send
- An exceptional level of care from the Pack & Send customer service team was highly appreciated by reviewers.
- Fast deliveries were made, with goods arriving either on time or earlier than the required date.
- Parcels were commonly reported to have arrived at their destination in good condition.
- A number of first-time customers stated that as a result of their positive experience, they’d choose the Pack & Send courier service to make their deliveries in the future.
- The online self-service booking system proved itself to be an easy and straightforward process.
- Pack & Send provides a cost-effective service, which some reviewers pointed out is cheaper than using Australia Post.
If you need goods delivered safely and efficiently, Pack & Send is a reliable option. This courier is clearly a trustworthy option - and has three ProductReview awards for Best Courier to show for it, earned in 2019, 2021 and 2022. Top points were awarded for goods being delivered on time and in good condition.
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Thanks so much for taking the time to review your experience with Pack & Send Mornington. We're so happy to know that everything went well throughout your delivery experience and look forward to helping you again soon.