Caring customer service
Efficient, on-time delivery
Reasonably priced services
Easy - safe and very Fast delivery service by Pack & Send North Sydney
The PlayStation console l purchased on Ebay was picked up promptly by Pack & Send North Sydney on a Thursday from Cremorne NSW and then it was packaged very safely with bubble wrap and then delivered to me in Melbourne very quickly the next day Friday ( wow !!!!! ) - at a reasonable price.
Easy arrangements and good communication with Uday manager with tracking and clear instructions provided .
I would use this service again without hesitation.
So quick and easy!
The whole process was very straightforward and easy; in organising, tracking and receiving. I was impressed by the speed and just how easy it was. Will absolutely use this service again and again.
Very good service, couldn't be happier
I purchased an item from someone in Sydney and they wouldn't send it to me in Melbourne, so I had to arrange to get the item picked up and sent to meOack and Send did the job very efficiently.
Thanks you very much
In the next part I am asked if I am the dender or reciever but I am sort of both.
Quick, and well packed for a difficult part - thanks.
OK, the guys at Midlands in WA did a terrific job packing up an old steering column that had indicator and gear stick and keys still in place - a hard job but it arrived perfectly packed and codition as left WA - not bad seeing as it crossed Australia to Brisbane - Thanks men, definitely be using you again. John Rooth
Fast and Reliable
The whole process from placing the order to delivery of the item was done great. The item took less than the estimated days to arrive from Ireland to Perth. Tracking information was great too.
I was really happy with my Pack and Send shipment. It was easy to organise and they offer a super fast and affordable service. Will definitely be using them again.
Delivered quicker than expected. Package was in good condition. Fuss free to organise. I had an item dropped off to a centre and shipped to me. It was difficult to organise collection from the address. The limitation was being able select a smaller window for collection
Faster than expected
Friendly staff to deal w ith. Very helpful and my parcel arrived faster than expected in perfect condition. Will most definitely use Pack and Send again. Pricing is extremely competitive.
Couldn’t ask for better service
Self serve option - Easy booking system
Parcel was Picked up on time
Fantastic customer service when needed
Faster than expected turn around time
Parcel arrived in perfect condition - No damage
Will definitely use again
Excellent service from Cam at Boronia
Five star service from Cam Boronia accurate communication and package arrived in excellent condition in time for my long weekend project Thankyou Cam absolute legend I can’t thank you enough
Great service and quick too, very happy
Package arrived earlier than anticipated. Customer service was friendly and helpful. Box arrived in good condition, no dents are anything looking like it had been knocked around at all. Will be a return customer.
Excellent service .
Thank you Pack and Send Bibra Lake for your Excellent Service, parcels were well looked after and were so quick to arrive to a small Country Town in South Australia. Thank you so much .
Way to go!
I needed to get box delivered to me in Sydney from USA. Service was quick (4 days!) and online booking super easy and literally a third of the price of competitor couriers! Def recommend and will be using again for sure. Staff on phone very knowledgeable and helpful.
Picked up as stated booking time, courteous and professional service
Arrived Two days before due Date
Tracking made it easy to receive items
No mishandling of parcels, no damage or nothing missing or broked
Reliable, fast, would use again
The delivery came from Adelaide to Sydney in just 2 days!!
Very reasonable price. Tracking was accurate and easy to follow.
Will definitely be using them again!
Highly recommended for all users.
Great Service minus the price.
We originally wanted to go through DHL directly for a parcel pick up from the USA to be delivered to us in Melbourne. Their quote was $453! Ridiculous even in these covid times. We did a quote through pack and send for the identical service (it even came through DHL in the end) which came to $145. The parcel came within a week with DHL anyway. Needless to say we'll be using Pack n Send in the future. Many Thanks!
Seriously great service
I had a package collected for me in NZ and delivered to my home...it arrived the next day...U can depend on Pack n Send.....and no I don't work for them
Needed a car part in Canberra but could only obtain in Melbourne. Lockdown = near impossible. P&S Boronia offered to collect, pack, send. Arrived 24 hours later. Amazing, service. Great value.
Great service, very quick
First time using pack and send, used online booking system, it was easy and straight forward. Sent from Sydney to Melbourne. Arrived within 24 hours. Very quick service and reasonably priced
stoked bike got here very fast
bought a bike from usa pack and send to deliver it i had it at my house in 3 days i had never used this service before but will in future
Fast and competent service.
Cannot complain about the service I received. My parcel was collected on time and arrived very quickly (24 hrs after pick up travelling interstate) in perfect condition. The only reason for not giving 5 stars is the heavy restrictions for packaging required to be able to collect on insurance if that is a need.
It took 18 hours to deliver a package from Sydney to Brisbane. Amazing service!!!
The package was left outside the building for pickup and it was delivered to my Enterprise. 18 hours in total from Sydney to Brisbane.
I could the where the package through the website. Super recomendable service
Easy to book, item arrived super quick! Fair pricing.
Great service, we had to cancel a booking that was that day because the item wasn't ready and they processed a refund. We then booked again later in the week and it was super easy and package arrived super quick!
Organised everything online on a Sunday and my package was delivered the following Monday, it was a very easy process. The package came from Canada and it was almost half the price the Canadian company’s wanted to charge.
Wonderful Service. - Cannot Fault
Found using this service very easy. It was prompt and very reasonably priced. Would recommend and use again anytime. Cheers to a great service during this busy home delivery time.
Questions & Answers
How much do you charge to send parcels to Nepal
Thanks for your enquiry. We'll need to refer you to a Service Centre for this information. For full details on shipping with PACK & SEND, please locate and contact the service centre closest to where you are sending from. https://www.packsend.com.au/service-centres/
Why does my tracking say shipment on hold ?
Hi Kaz. Please provide your tracking number so we can assist with your enquiry. Thank you
WGGA035224OL it's being sent to me from my uncle
Thank you Kaz. This is a consignment booked through Pack & Send Wagga Wagga. Please contact them directly at email@example.com or by calling 02 6971 7299. They will be able to assist. Thank you.
Which one is the tracking number that I have to submit to follow the documents that I send to overseas.
I received an email and linked to website to track.
Hi Norma, Sorry for the delayed response here. You can use the tracking number starting with AUW on https://www.packsend.com.au/couriers-freight/track-and-trace/. The other carrier tracking number can be tracked on the carrier website.
Get an answer from our members and PACK & SEND representatives
Pack & Send delivers both packed and unpacked goods, including fragile, oversized and highly valuable items.
Services include: local and point to point services - for deliveries sent and received in the same city or town, priority services - for delivery on the next business day, interstate and international courier services, and courier satchels available in a variety of sizes, which are delivered on the next business day.
Points of praise for Pack & Send:
- An exceptional level of care from the Pack & Send customer service team was highly appreciated by reviewers
- Fast deliveries were made, with goods arriving either on time or earlier than the required date
- Parcels were commonly reported to have arrived at their destination in good condition
- A number of first-time customers stated that as a result of their positive experience, they’d choose the Pack & Send courier service to make their deliveries in the future
- The online self-service booking system proved itself to be an easy and straightforward process
- Pack & Send provides a cost-effective service, which some reviewers pointed out is cheaper than using Australia Post
If you need goods delivered safely and efficiently, Pack & Send is a reliable, trustworthy option. This has earned it the 2021 Award Winner for Best Courier Service, with top points awarded for goods being delivered on time and in good condition.
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