PACK & SEND

Astonished at service by pick-up woman to gather a package from clients who didnt understand the paperwork!

Good online booking and tracking system. Pickup within given window. Timely delivery. Would use again.

I purchased a set of ski poles of Paul Reader Snow Sports in Sydney 25th June 2022. On the 27th June they walked the item around the corner to the pack and send store in the City. I received a tracking number and proceeded to check it for progress as I was planning a ski trip the next week. Late in the week I contacted Paul Reader Snow sports telling them there was no progress on the tracking and the item hadn't arrived. I organised a conference call between pack and send, Nick Reader and myself. They questioned if the

I was very pleased with my recent experience using Pack and Send. I received accurate information and response times were good. My parcel arrived in very good time from interstate.

They took my money and are still refusing to send me my package. Been waiting months now and still no progress.

Needing to arrange parcel collection for a bag left at Prague International airport and handed in to their lost & found. Leonie at Norwood was brilliant keeping good communication and arranging pick up from Prague Airport lost & found office and delivery to their office.

I couldn't have wished for better packaging and the fact that all 7 parcels arrived together was perfect. I was informed sufficiently in advance so I could be present for the delivery. Only a small downside, due to a misunderstanding, some of the items included were meant to be delivered elsewhere.

It was a headache for me about transferring some items from QLD to SA, really appreciate the services of PACK&SEND. I have to give thanks to Reza (Pack&SendUnley)for introducing me to the great services of PACK&SEND.
Enjoying from services of PACK&SEND
MIKE NIAZI

package arrived so well packed, no damage and in a timely manner

My package was collected within the time allocated on Monday in Adelaide and delivered to me in the Tweed Shire on Thursday.
The tracking number didn’t work for me, however I did receive a text message checking I wanted a signature on receipt of the package. As my was going to be out for a couple of hours I changed the delivery instructions to leave in a safe place. I would use this company again.

Parcel arrived in perfect condition in less time then expected

Had a custom built crate for some fragile pottery. Was shipped interstate with no issues and arrived on time. Very helpful and followed up with delivery date when it was shipped.

I used their online service and it is easy to navigate, easy to book, and no hustle.
The pick up went smoothly and what was even better was the delivery. The promise was 3-5 days and yet I got it within a day. Really really impressed

Pack & Send engage a third-party courier to fulfil your job - fine. I submitted a self-service job online which is the cheapest option. First, the item was not collected on the indicated day. I had to phone Pack & Send to request completion of the job and they "rebooked" collection for the following day - I'm unsure why the customer needs to chase up completion of a booked job.
The item was collected by a rural courier who didn't update any tracking details - fine. However, the Pack & Send tracking said it was collected by Startrack, which it w...

Sent from Sydney by partner and received in Brisbane by me 3 days later.
Process was quick and easy on both ends. Prices were reasonable.
All in all, package arrived and in good condition, and the communication by the company was great.