Fragile package arrived in perfect condition. Great friendly service.
This is the second time I've arranged to recieve a fragile item and always packed so carefully....really impressed and will use again.

All jobs have been collected and delivered with no problems at all!

I book, they collect & deliver!

Extremely reliable delivering international packages/documents & pallets. AAA+

Pack and Send are my go to Courier!

Sender packed and gave me weight and dimensions. I booked online. The sender dropped it off at their end. Days later we went and collected at our depot. Reasonably priced. Perfect.

Excellent customer service! Highly recommended! It was picked up and received on time! I have moved freight from melbourne to sydney. Blackburn service centre was really compliant whereas boronia service centre representative was really rude and misguided me!

I had two heavy (20kg) tubs of small antique metal items and was able to easily and quickly move them from WA to TAS. Packages were received on time and drop off and pick up was pretty straight forward. Only issue was one of the tub lids were broken (I think I may have overloaded it) but all items were accounted for and were not damaged. Will definitely use again.

This was my first time using them. I used the self service option and booked it in for a 12-5pm pickup window. The sender took the day off work. Driver never arrived. I called just before they closed and was informed sometimes they run late and to wait. Sender waited till 7:30. No communication at all. Called back following week to rebook and they insisted it is to be a whole day window even though the website gives you a time frame. Driver just showed up the next day even though I had booked for Wednesday. The booking pickup is basically worthless. Very frustrating experience not worth it try elsewhere.

Not impressed when you go to the extra effort to pack up a fragile item plus label the box FRAGILE only to receive your boxed package broken thanks to the wonderful handlers from whatever courier service Pack n Send decide to use on the day. these fool packers need to be alot more careful with peoples items i say. they couldnt give a damn.

As buyer of this item i was reqd to arrange freight from 3000km away. First attempt at booking thru website lead to confusion on difference between selfservice and premium and i called the local packsend. My subsequent booking as self service was cancelled as i was told by call centre i needed premium. Sellers local depot told me i had to pay $60 more for pickup from seller. Booked again but pickup window was not tight enough so arranged with seller to drop at his local depot. Proceeded smoothly after that. Very disappointed with lack of clear ...

I arranged to have a large box collected from family in regional NSW and sent to myself in WA. Cannot fault the process! Picked up on time, arrived within days in perfect condition and although family forgot to note on the box that there were fragile items inside, not one thing was broken or chipped! Information flow and updates were great and price was less than anticipated.

The transaction and logistics were smooth.
Picked up and arrived on time and well-communicated. Easy to organise online. Would not hesitate to use them again and I'd highly recommend them to others.

I sent a dressing table among other things by pack and send from Qld to WA - who would have thought that was possible. Not only possible, but delivered on time, without incident, all items arrived in good condition and the cost was very competitive. this is not my first time using pack and send Mackay and as always, impressed with the service. i absolutely recommend Pack and Send Mackay, thank you to Jenny and staff.

I had a very large parcel sent to me, it arrived within only 2 days, very cheap rate, extremely happy with the service, i will definitely use Pack and Send again

Received on time. Still in good packaging. Thanks. Easy to drop off and organised online which was cheaper and made life easier. Will use your transport company again in the future

It read easy to get my boxes shipped to WA. Easy booking. Easy payment. Boxes arrived on time and in great condition. I will definately uses pack and send again

Fast,Efficient and Cost Effective.
I could not believe it only took just over 3 days to arrive from the USA. It all went so smoothly. I would use this service without hesitation again.

I had gotten quotes from others to have a parcel shipped from Italy to Queensland in Australia. Booking the collection was easy online and the price was over half others quoted including insurance. Arrived a day earlier also

Very helpful and made recommendations to minimize cost whilst ensuring a first class service. Responded promptly to calls and correspondence. The freight of the item was safe and damage free.

The pickup and dropoff process were good, with good customer service and smooth transporting of items. However, it was stressful in knowing what time the items were being picked up and dropped off as I have other plans during the day and they do not send sms or email prior to the pickup and dropoff to indicate more specific time window (especially dropoff, had no notice of time)

All was quickly and safely delivered. The staff were very professional at both ends, i.e. Melbourne and Adelaide. Item was very well packed. I'd happily recommend them for fast, reliable delivery.

Can't send electronics because: dangerous goods for online service

No TV, no computer, no console, no raspberry Pi, no mobile phone, not even components. Dangerous goods. idk. it must be because of those exploding Samsung phones.