Highly recommend your services. Responded with email notification of delivery to designated destination.
Service with a smile. Excellent support. Wrapped and prompt delivery. We will recommend your services as highly commendable and we will use your services and recommend to others. We love to spread the word about your excellent service.
Hands down the best freight service I've ever used!
As a small business owner, Pack Send Adamstown plays a vital part in my business. Their fast communication always ensures that my packages are sent on time and with all details provided that I need in order to pass onto my clients who are on the receiving end. I send freight internationally weekly and cannot recommend Pack Send Adamstown enough.
Driver did not turn up!
Package was booked in to be collected, but the driver did not turn up! An entire day was wasted, siting around from 9am - 5pm waiting for the package to be collected, with no indication of a time. No contact from the company at all. Just a no show! I will NEVER use Pack & Send again. I thought Fastway were bad, but these guys are worse.
Great service, very persistent
We left my husband's wallet in our Tokyo hotel on our last day. Graham organised its collection and return to us, despite it being much more difficult than expected given Japanese rules. He persisted as it got trickier and got it home. We are so grateful.
Attention to details and follow-through.
PACK & SEND has become my preferred carrier of important documents that need to come back after processing. Tony in Willetton follows the consignment and keeps me informed. Recently he even took a late delivery and expedited its pick-up as it was very important.
Very knowledgeable advice and help and service by Edwina and great and very very quick delivery. We were well pleased as is our son f\to who we sent the goods.
I needed to send a couple of rather large packages to family in Midwest America. Normally, to send even a small package to the US has taken sometimes 3-4 weeks.
Then I found Pack & Send BIBRA LAKE, WA.
It landed on the receiver's door in 4 days! Packaged safely!
Accurate and helpful tracking, professional packing, and worry free is all I can say about the team in Bibra Lake.
Adelaide Pack and Send were outstanding
These guys were amazing. Nothing was an issue, they were prompt with answering questions and our very large artworks were packed perfectly. There was also a mix up with the delivery address and they were wonderful!
I chose the self service option to send a document to India! When the document didn’t reach I contacted pack send and they said it’s on hold in India customs and they asking for equivalent of $102
AUD to release the papers. I was offered refund for freight if I could pay the customs. But never got any refund or any help from them. I ended up spending $150
to get the document there and that too it took 20 days in the end! Waste of time and terrible service.
Send computer, screens and private stuff to Germany
We went to Pack & Send in Balmain in Sydney. From the beginning till the delivery the service was super friendly and they were always updating us. Goods were in Germany within 3 days , but as expected due to the stupid customs system there was some paperwork missing, which ended up that we got the delivery one week later. Not a fault of Pack & Send they even made us aware of those high difficult customs regulations.
We can absolute recommend Pack & Send in Balmain.
PS: If you have to ship personal good. Make your way to an office or ring them up before as on the general webpage is no such classification.
Perfect, faster than expected too, had no need to bother tracking.
Edwina, at Mittagong, was so helpful & efficient, emailed tracking info & gave me a realistic time estimate.
She also googled destination as satelite photo so I was reassured of location & security, i.e. not overlooked by road or close neighbours etc so saved money. A box of second-hand books.
I received an email of thanks but unable to upload in box below so copy/paste
Excuse my French but holy crap.
I/we were not expecting the wealth of knowledge you have sent us. When we got it and opened it we were honestly gob smacked. Super excited. We have both delved in them already.
When your back down in Tassie you must come up and have a tea, beer, scoob, what ever floats your boat and see what we are doing here.
From the bottom of our hearts thank you so so much for what you have done.
Hannah and Matt
Excellent service from start to finish
I'm so glad I was recommended Pack & Send as excellent service all the way... helpful and courteous both Graham in despatch and the driver who picked up and delivered the very heavy packages...thanks guys!
Ray at Pack and Send East Perth was great to deal with . He is very quick in his response and always provide great solutions. I have sent several guitars through them and have been very happy and most importantly fast and reliable.
So easy to work with
The employee's were so easy to deal with from the initial enquiry to the follow up of the delivery. My package was and urgent send and I felt so at ease that it would arrive at its destination in time. I even received an email to say my package was delivered and who had signed for it. I will definitely be using Pack and Send at Mermaid beach again.
Bit expensive first time around, was delivered undamaged so thats always a bonus
No major issues, wasn't able to use online option first time around so was more expensive than expected, if next time the online option is successful then I will compare price difference and hopefully continue to use your service, thanks.
Quick service, picked up goods from our location and were able to deliver to a remote area for us. Thank you for your service
Great customer service.
Ken was full of knowledge and so helpful with sending my package to Japan.
Thank you :)
Excellent service, professional people
We sent a parcel to England and used Pack and Send Bibra Lakes to do this. Yvette was excellent and she provided us with excellent service.
Excellent customer service.
Excellent customer service by Ken.
Item got there when he said after being kept down by Auspost, which coincidentally turned up the same morning but they tried to deliver when the office was closed and only 4 days later than they said.
Seymour is so well organised, has great memory and attention to detail, and is very thoughtful. I highly recommend Pack & Send Mermaid Beach.
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