Lack of upright balance
Esthetics and functionality play important part when a device is put into real practice. In case of PACVAC BACKPACK VACUUM it looses its upright balance when 18-20 m electric extension cord is winded up and hang on the side of vacuums body. It simply falls over to its side.The problem with this vacuum's design is that the bottom part of the cleaner's body is of smaller diameter combined with two supporting legs (part of the frame) are soft plastic and not leveled / long enough to keep the vacuum cleaner in upright position. It is easy fix but...still such small details are forgotten. So we all hear about power of suction, accessories and other crap about a product , but does it really is put to the test by people who designing it? Think about it !!!!
Purchased in July 2016 for $450.00.
This is awesome. The best vac I've ever used or owned.
This is such a versatile vacuum works great on any flooring except wet ofcourse. Honestly the best vacuum I've used by far my entire 38years. I haven't bought a new vacuum in 4-5 years
Purchased in August 2014 for $399.00.
Dirty indoor building site: 5 mins losses suction as bag clogs ie not true cyclone. Not good for heavy fine dusts, plaster dusts, wood dusts etc, a big ask I know. Other than that a well made unit, earplugs a necessity because of proximity of motor to ears. Good suction with clean filter bag (to begin with!)
Purchased in July 2019.
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Still too heavy
I find backpacks are still made too heavy. All the technology we have and they can't make them more ergonomical. Other than that its a very good vac. Packs up nicely to transport, sucks up continuously very well no matter how full it is. The straps are very comfortable on your back but again it would be great 1.5 kg lighter.
9 moths the dead and handle-stick break and more
I got mine via ebay March 2016, then 4 months ago i needed to buy a new head part (floor part) as the wheels werent rolling and breaking. the handle part was also breaking from wear and tear so fast. At 4 month old the new parts are even worse agin. and my hose is also snapped in a part. The cord get knotted every time i try to roll it up. and has also 2 parts of that breaking too. Basically need new vacuum.. the parts be too expensive every 6 months to replace.... sad, as it is a comfy back pack but the quality of hose and floor part is terrible...
2nd Pacvac in as many years
I am a cleaner and run my own business, the vac gets a pretty hard work out averaging 3-5 hours per day but nevertheless I would expect it to last longer than this. I purchased the Superpro 700 in January this year, today it simply stopped working! I find it to be very loud, I actually use earmuffs as it so loud as well as being quite heavy. Overall I am not very happy with it and will be looking at another brand to replace this one.
only lasted 2 years and 10 months
I purchased two of these for a small cleaning business that i run. They get used 30 minutes a day 364 days a year. Even though I thought they were a good machine i would expect the motor not to die within 9 months of the warranty running out.Belts on the harness also wore quickly
Unreliable, nosel breaks and motor overheats
I have used about 4 of these vacs and each one has died a premature death. The motors over heat far too quickly, and the nosel attching to the floor breaks and had to be taped. In one of the machines the electric socket came out of the machine and gave the operator an electric shock. Yes, they are cheap but only last 4-5 months.
Questions & Answers
Can I wash the filter BASKET in the Pacvac?. It’s dirty and I’ve tried blowing out the dust but still dirty.
Hi Beaming L,
Thank you for your question, it’s great to see as keeping a clean dust bag (and filter) enhances the longevity of your machine and ensures optimal airflow/suction.
We provide a spare dust bag in the box when you purchase your vacuum to provide convenient cleaning, so in effect you can give the dirty dust bag a good shake out and then vacuum it clean, with the spare dust bag in place.
Alternatively, you can wash these reusable SMS dust bags, however you must ensure you are very thorough in washing as any dust / dirt left to dry after washing may clog the pores of the bag, not allowing the air to pass through effectively. It’s equally important that the dust bag is thoroughly dry before putting it back into the machine.
If you have been using the same reusable dust bag for some time, we do recommend replacing them with new ones if it appears the worst for wear.
If you are located within Australia, you can purchase a replacement dust bag through our online store via this link https://shop.pacvac.com/au/reusable-sms-cone-dust-bag-5l-grey , or from one of our stockists.
For more safety and maintenance tips on Pacvac machines, you can visit the Pacvac Academy at https://academy.pacvac.com/ where we provide short to the point video tutorials on your vacuum cleaner.
I hope this is helpful to you, please don't hesitate to let us know if you have any further questions about our product/s.
Hope you have a great day!
Unit has always worked very well, but for some reason our Pacvac superpro has lost its suction. The motor sounds like it is working fine, we have cleaned the dust bag and filter and have also checked for pipe blockages. Any ideas as to what the problem might be!
Thank you for your enquiry, we’re thrilled you love our Superpro 700!
There could potentially be a blockage in the bent end handle piece, which we have a simple trick to check.
Remove the handle piece from the hose, and drop a 10 cent coin down one end.
If the coin doesn't come out of the other end there's a blockage, if it does then there may be another issue.
If this is the case could you please advise your location so we could connect you with your closest service outlet?
Please don't hesitate to reach out directly to us if you need any further help!
Just bought the superpro pacvac 700 battery for $1490
The suction was a big different compared with the electric cable pacvac
My question is those 2 vaccums are produced same amount of power suction?
Please help thanks
Thank you for your enquiry!
Using a corded Pacvac machine will give a more powerful suction of 38 litres per second at 240v, which is why it’s ideal for deep cleaning.
Our battery machines like the Superpro run on 36v with suction of 33 litres per second, making them perfect maintenance units, where you get a quick, hassle free clean without any cords and having to locate power.
I hope this answers your question, if there’s anything further I can do to help please let me know!
Can cloth dust bags be washed and if so what do you recommend is the best process?
You can certainly wash the vacuum bags!
Place into a delicates bag inside out after emptying and beating out the fine dust.
Pop into the washing machine and run on a hand wash cycle using your regular detergent (40°C MAX).
This can also be done with the HEPA filter. I do this weekly
|Category||Commercial Vacuum Cleaners|
|Release date||Jan 2008|
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