Hi Jason,

We don’t believe that there are any OEM batteries, that would work with our Machine. Further to this, Pacvac batteries are designed with many safety features in mind, protecting the battery while delivery the best runtime possible to operate the machine. Typically (but not all) non-OEM batteries remove these safety features to reduce costs.

Please reach out if you require any assistance.

Have a great day,
Urvin

Hi Jason B,

We hear you and we understand your frustration. All manufacturers are in the same boat when it comes to Li-ion batteries. They are used commonly in the high-quality commercial cleaning equipment and improvements from the cell manufacturers (Pacvac uses Samsung) in making their products cheaper has been small and incremental. Since introducing our battery technology in 2018, we have seen a significant shift with the cleaning industry buying battery technology over our corded products for the cost savings in productivity (up to 4 times faster than when using a corded backpack) and also the reduction in costs of not having to replace cords and getting the cords tested and tagged, means that the return on investment is favourable.

But in saying that, it really depends on your cleaning application as to whether a battery or corded machine is best for you. Our batteries will cost you $338 for a set of two, if you are using Pacvac’s battery vacuums.

Regardless of where you buy, we provide the highest level of customer service scoring a 4.3/5 star rating on product review. We pride ourselves with an exceptional after-sales service, so you can always reach out to us directly and we will assist with any matter.

Please reach out if you require any assistance as we are here to help.

Have a great day,
Urvin

Hello MID and JohnShow

Lithium-ion batteries gradually lose capacity over their life and performance depends on how intensively they have been used.

Please don't forget that we are always here to help, so reach out to us at any time, we will happily assist you.

Charlie