Questions & Answers
Hi,there is small crack on my vacuum body , can i claim the warranty for this issue ? Thanks
Hi Irfan, thank you for your message.
Could you please advise where you purchased your machine from, and where you are located?
I purchased pacvac superpro duo 1.5 years ago from newcastle cleaning supply shop , broadmeadow, NSW
I live in newcastle, NSW.
Thank you for providing those details Irfan.
There are three authorised service centres near you:
Unit 21, 7 Revelation Close, Tighes Hill, NSW 2297, Australia
+61 4 3216 8766
A mobile servicing business.
Newcastle Cleaning Supply Shop
75-77 Broadmeadow Road, Broadmeadow, NSW 2292, Australia
1800 144 009
Erina Warehouse Cleaning Supplies
1/13 Bonnal Road, Erina, Central Coast NSW 2250, Australia
+61 2 4311 9989
You'll need to take your machine to any one of these where they can assess if the damage is covered under the two year warranty, and once you have this please send through with a proof of purchase to our friendly sales team firstname.lastname@example.org.
Let me know if there's anything further I can do to help!
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