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Pacvac Superpro duo 700

1 question from our users

Irfan

Irfanasked

Superpro duo 700

Hi,there is small crack on my vacuum body , can i claim the warranty for this issue ? Thanks

3 answers
Pacvac
Pacvac TeamPacvac

Hi Irfan, thank you for your message.

Could you please advise where you purchased your machine from, and where you are located?

Kind Regards,

Zoe

Irfan
Irfan

I purchased pacvac superpro duo 1.5 years ago from newcastle cleaning supply shop , broadmeadow, NSW

I live in newcastle, NSW.

Thanks

Pacvac
Pacvac TeamPacvac

Thank you for providing those details Irfan.

There are three authorised service centres near you:

SIR Electrical
Unit 21, 7 Revelation Close, Tighes Hill, NSW 2297, Australia
Authorised stockist
Service center
+61 4 3216 8766
A mobile servicing business.

Newcastle Cleaning Supply Shop
75-77 Broadmeadow Road, Broadmeadow, NSW 2292, Australia
Authorised stockist
Service center
1800 144 009
ncsshop.com.au

Erina Warehouse Cleaning Supplies
1/13 Bonnal Road, Erina, Central Coast NSW 2250, Australia
Authorised stockist
Service center
+61 2 4311 9989
erinacleaningsupplies.com.au

You'll need to take your machine to any one of these where they can assess if the damage is covered under the two year warranty, and once you have this please send through with a proof of purchase to our friendly sales team sales@pacvac.com.

Let me know if there's anything further I can do to help!

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