Happy Wife, Happy Life!!!
We have had this vacuum for nearly 1 Year now. I will be the first to admin that my wife does all the vacuuming in our house. She used this model vacuum when working for a short time as a school cleaner and loved it. It is not too heavy and the padding on the back and shoulder straps are really good. My wife finds it so easy to clean the house with this on her back compared to dragging a vacuum cleaner from room to room. I have only used it a few times but the suction is great.
Superpro 700 Duo...Wow factor!....compared to other vacuums I have owned.
This is a review for a duo model (ability to suck up some moisture without damaging the machine). First use today. Wow was the first word that came out of my mouth after 15 seconds and still the same 30mins later! The suction was amazing compared to any other unit I have owned - including ones with turbo heads to get the extra suction. I used it on carpet and tiles in a 230m sq house. It runs rings around my 5 year old Miele drag-around vac that cost more than this. Backpack set up is far superior than dragging the Miele around the floors. It w...as not heavy to walk around with. (I am 167 and 59kgs). Extra long cord is a bonus. Downside for me was where the accessories are stored on the side of the hip wrap towards the back.....when I was putting the unit on my back they kept popping out. I can live with that tho' as the performance and otherwise ease of use compensates. It is as loud as my old expensive Miele vac which is not overly loud. Extremely easy to manouver around and under furniture. Good suction into corners and along skirting boards. My only criticism/suggestion is that the accessories storage is more towards the front rather than at the back so I can reach them more easily and they don't pop out when I am slinging the unit onto my back.
We're so glad we bought this
We were utterly sick of pull behind cannister vacuum cleaners at home. One day I was watching a cleaner vacuum out a restaurant and he used a backpack vacuum. It looked effortless. We ended up buying the Pacvac based on reviews we have read.
For domestic use, these things are brilliant. With its extra long chord, and the fact that you don't have to stop every 10 seconds to pull the canister unit along, or move it around chairs, we can do the whole house in half the time it took with our old vac. No kidding - half the time. Also, you'...re not damaging your precious furniture. The unit itself is easy to put on and isn't excessively heavy. Suction is very strong and the suction hose and accessories have lasted well without any breakages after over a year of use. Emptying the bag is simple and we get about 4 uses before we have to change the paper bag and dozens of uses before we have to clean the felt bag. Bags are not expensive. We have no real complaints other than it's difficult to vacuum the car with one of these. We both highly recommend this unit. You won't be sorry, especially if you have lots of furniture in your place that you have to manoeuvre around.
2nd Pacvac in as many years
I am a cleaner and run my own business, the vac gets a pretty hard work out averaging 3-5 hours per day but nevertheless I would expect it to last longer than this. I purchased the Superpro 700 in January this year, today it simply stopped working! I find it to be very loud, I actually use earmuffs as it so loud as well as being quite heavy. Overall I am not very happy with it and will be looking at another brand to replace this one.
One of the best machines for commerical or household use
I have used my Pacvac in a commercial environment for around 3 years and I've only had to replace the hose and foot recently. The machine is a very comfortable fit with the belts that go around your waist assisting in supporting your back. Because you are carrying the machine on your back, you can complete the job a lot quicker than a cumbersome floor machine that you need to pull constantly. I use a 20 metre extension on mine which covers a large house, even going upstairs to vacuum top floor when plugged in downstairs. My motor is still ...going okay and I do have wear and tear on the shoulder straps, but this is to be expected (they are well made with thick pads when new). I use a lot of different machines in my business and the Pacvac is one of my favourite vacuums for use at home or in a commercial environment!
only lasted 2 years and 10 months
I purchased two of these for a small cleaning business that i run. They get used 30 minutes a day 364 days a year. Even though I thought they were a good machine i would expect the motor not to die within 9 months of the warranty running out.Belts on the harness also wore quickly
Ive been in the cleaning industry for thirty years and have been running my own business for four years, you will not find a better vacuum than pacvac for commercial cleaning,i clean schools and other commercial buildings and builders cleans,have not had one problem they just keep going and i give them a real workout every day.
Unreliable, nosel breaks and motor overheats
I have used about 4 of these vacs and each one has died a premature death. The motors over heat far too quickly, and the nosel attching to the floor breaks and had to be taped. In one of the machines the electric socket came out of the machine and gave the operator an electric shock. Yes, they are cheap but only last 4-5 months.
pacvac 700 pro - the best. you won't be disappointed
Get one. You won't ever look back. It makes it fun to vacuum.
You keep 1 free hand for moving items while you vacuum. Also terrific for anyone with stairs.
All pacvac come with an 18Metre cord And easy to replace parts.
This is an industrial quality vacuum at a supermarket price.
You can get the vacuum, cord, accessories and 10 spare bags for about $320 au.
PacVac Superpro Duo 700
For 4 bedroom home, I Bought in April 2014 after Old Hoover died. First though BACK vacuum may be heavy, but I was wrong PacVac is the MOST convenient vacuum I ever had. Don't feel like 5kg at you back. Keep moving while vacuuming flawless with LOOSING SUCTION ( Unlike Hoover..looses suction every 15 minutes). Very long sturdy cord.
BEST BEST BEST EVER
Called PacVac company last week Oct 2014 when vacuum shut down by it shelf because of over heating while sucking catalog paper. Excellent customer service, listen to my question and provided proper technical support. After 30mins turned on and started working.
Customer service : BEST BEST BEST
Wish I had of got one ealier!
I can't believe how good this machine is! My favourite thing is that vacuuming doesn't feel like a chore any more. It is so easy to vacuum the house and the suction is excellent. I have had it for over 1 year now and haven't even needed to clean the filter, only change the paper bag and it sucks like I just bought it. My friend is a cleaner and put me onto it. She has used the same brand for 15 years. This leaves domestic models in the dirt :)
Suction and I can clean the whole house without unplugging the cord.
It looks heavy but when you wear it you don't even notice it is on your back - I reckon anyone that bought one would have nothing bad to say.
Great value, excellent for tall users and for domestic use.....
The Superpro 700 is a great, robust machine that is built to last. I'm a tall guy (6ft 5in) who struggled with regular vacuums over the years due to my height. The backpack design allows me to maintain good posture and vacuum more often. Cleaning with the Superpro is easier, faster and healthier. The vacuum is effective on my carpets and hard floors. While I only brought the Superpro for home use the tough and simple design really appealed to me. If anything breaks on the machine, and I mean anything, you can easily find replacement parts onlin...e or order them from PacVac. While I admire the industrial design and selected features on certain premium domestic machines, the proven reliability, strength and posture benefits of the Superpro is what won me over. If you are fed up with 'pull along' vacuums or $800+ price tags try a commercial machine like the Superpro. Powerful, great value, comfortable to wear.
Questions & Answers
I have 2 supurpro 700 and each last me about 1.5 years. now both of them stop working. I opened the motor and found a lot spark come out, is it Carbon Brush problem? if so, where I could buy those parts? if you can , please tell me the Carbon Brush details, so I could find the correct one
Thank you for your purchase and getting in touch with us.
Our vacuums come with a 2-year motor and body warranty. To assist with your repair as quickly as possible, could you please provide a postcode so that we can direct you to the nearest Service and Warranty agent. Alternatively, you can copy and paste this link into your browser to find your nearest agent: https://pacvac.com.au/pages/stockists-and-servicing.
For your safety, we would always recommend that only a trained, certified repairer open the machine and expose the electrical components to ensure that your warranty is maintained and that no harm comes to the operator in future use.
Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you.
Hi, unlike the practically of these machines and was wondering if they would be suitable for fine wood dust on a construction site? Any information on this would be much appreciated.
I would see no reason why you couldn't use this for wood dust. I certainly have a number of times when I'm doing wood cutting jobs on my verandah and there's wood dust everywhere. I always use the washable filter as well as a disposable bag. Hasn't missed a beat.
It would work absolutely fine for wood dust. The only concern would be the ultra fine wood dust ,as I know fine plaster dust can quickly ruin a vacuum. I would advise getting one of those filters that filters out the finest particles before reaching your machines own filters.They are relatively inexpensive and would ensure a longer life of your vacuum.
Thank you for your enquiry.
Yes, our backpack vacuum cleaners are suitable for picking up fine wood dust. We would recommend the Superpro micron 700 for this as it comes with a sealed paper dust bag, that should be used at all times to collect and retain the finest dust particles, giving you an excellent result. For your convenience, you can copy and paste this link into your browser to view the product on our online store: https://pacvac.com.au/products/superpro-micron-700-backpack-vacuum where you can view more details.
Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you.
Hi Pacvac Team,
I have had Pacvac Superpro 700 backpack vacuum for last 1.5 years and all of a sudden it has stopped working. I tried to remedy with all the information provided in the manual provided along with it. Since then I have returned to M/s Statewide Cleaning Supplies, Osborne Park, Perth, WA on last Friday with the receipt of purchase dated June 2018. The lady in the counter clearly confirmed me that the vacuum is within its 2 years of warranty and will cover at least motor and the body. Today I received a call from their technician saying that I have bare some charges since the motor is out of warranty i.e "one year of warranty for motor and 2 years for body" he said. I am confused about it particularly about the service warranty? Please correct me if I am wrong because I don't know what exactly the 2 years warranty covers in reality.
Thank you for getting in touch with us, you are absolutely right; our warranty is 2 years on the body and motor and unfortunately, it appears that there has been some miscommunication from Statewide Cleaning Supplies on this matter.
Our Regional Sales Manager, Nolan Smith, will be in touch very soon to ensure this issue is resolved promptly for you.
Please don't forget that we are always here to help, so reach out to us at any time, and we will happily assist you.
Thank you team PACVAC for the clarification and support. My machine has been successfully restored with new motor under warranty. The customer service is great and I am always a fan of PACVAC and its products.
Thank you for the feedback, we are so pleased to hear that you were looked after by our team and that your machine has been restored.
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